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"The room was not clean, there was no curtain, the shower broke after every use & the basic amenities in the room were lacking. I wouldn’t stay here again "

"We’ve stayed two years in a row , the hotel is very nice , clean and the staff are really friendly "

"Booked this for 3 nights, two rooms a long time ago. Basic rooms that cost quite a lot. The rooms had no windows in. The rooms had a doorset that had a window in. There was nowhere that you could sit in that room and see any view. The room was advertised as a mountain view. Unless you left the room there was no view. When you were in bed you could only see concrete walls. I have stayed here before. The owner seemed to think it was because i had an apartment. It was not. I have never booked anywhere, any hotel that does not have a window in a hotel room. It did not state this. There was a window in the door and doorset. This window in the door overlooked the back of a house. The TV had to be fixed every night, no fridge. I went onto the ABTA website to ask how to fix the problem. It said to speak to hotel and ask to leave. After one night i offered to pay and leave. The owner said covid everything was expensive and offered me a tiny studio. My husband is 6 foot 2. I honestly dont know how we would have fit in with the suitcases. I just wanted to leave and pay for what we had. The owner would not allow it. I stayed and paid because it is our holiday. I will not be back. It was dismal. Dreadful. Like a cupboard. This beautiful valley and there was not one place you could sit with a coffee and see any view or i fact any window. I was shocked. But like the owner said ' well you paid for basic' "

"Clean comfy room, beautiful location"

"We had a one night stayover, staff was helpful and friendly. Hotel is within about 10 min walk from the main station and about 15min from the center. A dog walk along the Drau is also within about 5 to 19 min. Nice rooms, no water kettle though, all in all a good stay."

"Spacious room; very clean hotel with helpful staff. This hotel is only steps from Villach Railway Station making it very convenient for train travel."

"There is a big parking lot, the room is nice, reccommended."

"Clean room "

"Everything was great"