Food and drink

Reviews of Bent Fort Inn

2.5 out of 5
Bent Fort Inn
10950 U.S. 50, Las Animas, CO

Reviews

6.6
Rating 10 - Excellent. 27 out of 112 reviews" "
Rating 8 - Good. 29 out of 112 reviews" "
Rating 6 - Okay. 18 out of 112 reviews" "
Rating 4 - Poor. 19 out of 112 reviews" "
Rating 2 - Terrible. 19 out of 112 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sheryl on 12 Dec 2023
Thabk you for the review. We appriciate your stay here at the Bents Fort Inn.

4/10 Poor

Tim

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sheryl on 12 Dec 2023
Thank you for the review. We appriciate your stay here at the motel.

4/10 Poor

thomas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I do not like to write reviews like this. The facility overall was shabby, though my room was clean. The restaurant and pool mentioned in the Expedia listing were both closed (for a very long time). I had no clean water in the bathroom sink or tub. The onsite manager was very polite and helpful.
Stayed 2 nights in Oct 2023
Response from Sheryl on 25 Oct 2023
we enjoyed your stay. Sorry for the incontinence we are working on improving the issues with the water. Thank you

8/10 Good

Sharon

Liked: Staff & service
Facility could be a little cleaner, especially in the hallways.
Stayed 1 night in Oct 2023
Response from Sheryl on 22 Oct 2023
Thank you for your stay. Sorry for inconvenience, we are working on getting the carpets cleaned in the hallways and the rooms.

2/10 Terrible

Scott

Travelled with family
Disliked: Staff & service, property conditions & facilities
Worst Hotel Ever!!!
This is the worst hotel I have ever stayed at. Didn’t expect a whole lot but do expect to have water. Couldn’t use toilet, sink or shower. Manager said it was a breaker problem when water shut off. She said it was fixed and when we got up second morning I water again. I asked for consideration on price but I had prepaid through Hotel/Expedia and she said I would have to take it up with them. Wel we will see if Hotel.com helps with this. Don’t waste your time or money at Bene’s Fort Inn!!
Stayed 2 nights in Oct 2023
Response from Sheryl on 25 Oct 2023
We apologize for the incontinence and working on getting the water issue fixed.

2/10 Terrible

Tim

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stained carpet with i hope just animal feces and urine. Damaged walls in shower. Bathroom unclean. Sheets had brown spots. This used to be a nice place. Not now.
Stayed 1 night in Sep 2023
Response from Sheryl on 25 Oct 2023
Thank you for the review. We are working on getting our carpets cleaned and looking good. sorry for the inconvenience.

2/10 Terrible

Rebecca

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sheryl on 28 Oct 2023
Thank you for the review. looking forward to seeing you again.

8/10 Good

Furious

Liked: Cleanliness, staff & service, property conditions & facilities
Felt more like staying at a distant relatives house than staying at a hotel
Stayed 2 nights in Sep 2023
Response from Sheryl on 8 Sept 2023
We enjoyed your stay. More then welcome to come back again. Thank you for the review.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should be off online platforms!
We did not stay! Tried to cancel. The receptionist said she could not cancel , we should cancel through the online platform we went through. My husband and I reviewed the rooms. It was smelly in the whole place. Felt dirty. Dark, no lights on in the reception area. Beat up pickup sitting in front.
Stayed 2 nights in Jul 2023

6/10 Okay

Deborah

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Soon as you walk in smells of cat urine . No restaurant breakfast or pool . Limited towels no washcloths. Did have mini fridge, microwave and coffee maker in rooms and they didn't smell.
Stayed 2 nights in Jul 2023
Response from Sheryl on 11 Jul 2023
Thank You for the feedback we are working on everything to get better.

2/10 Terrible

James

Stayed 1 night in Jun 2023
Response from Sheryl on 1 Nov 2023
Thank you for the reviews. We appreciate your stay here at the motel.

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Sheryl on 1 Nov 2023
Thank you for the reviews. We appreciate your stay here at the motel.

6/10 Okay

Pari

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Colorado Travelers
This room had no frills. The outside grounds were terrible. They put a room deodorizer in the room. I am allergic to such things. It looks like it is in mid-remodel mode. The room did what it was intended for, a place to sleep.
Stayed 1 night in May 2023
Response from Sheryl on 1 Nov 2023
Thank for the reviews we appreciate your stay with us.

4/10 Poor

Verne

Travelled with pets
Disliked: Amenities, property conditions & facilities
The staff was nice
Stayed 3 nights in Apr 2023
Response from Sheryl on 28 Jul 2023
Thank you for the rating'

2/10 Terrible

Allan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The entire motel needs to be knocked down and put a new one in. It was not worth the money we paid to stay there. The entire motel was filthy and smelled real bad. We had no hot water to the room and the room hasn't been completely cleaned in years. If not for the fact that our son is dying in a nearby facility we would not have stayed the one night we did. I will never go back and I would not recommend that anyone stay there ever.
Stayed 1 night in Mar 2023
Response from Sheryl on 28 Jul 2023
Sorry about your bad experience. Management and staff are working to get the motel up and better.

4/10 Poor

Amber

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Sheryl on 28 Jul 2023
Thank you for the review.

6/10 Okay

Edward

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room looked nice until I pulled back the shower curtain. Yikes. Duct taped tiles next to the tub. SLOW drain. Ice machine broke. Property overgrown. Blew right by the sign because that is not what it looks like now. Large stains in hallway. The front desk lady was very nice. Bed quite comfortable.
Stayed 1 night in Oct 2022
Response from Sheryl on 28 Jul 2023
Thank you for the reviews and the ratings. It's a work in progress.

4/10 Poor

Anthony

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Sheryl on 9 Oct 2022
Thank you for the review and we appreciate your stay here at the hotel.

6/10 Okay

Lynn

Travelled with family
Liked: Room comfort
Not sure
The outside of the building & the entrance way was terrible. Didn't see another person the whole stay, I think we were the only people in the whole building so it was kind of eerie. The room itself was nice, clean & comfortable.
Stayed 1 night in Jul 2022
Response from Sheryl on 13 Sept 2022
Thank you for your stay here with us. Very appreciated.

2/10 Terrible

Mary

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I sent 1 message .it is awful and you need to take it off your website. I only stayed 1 night. Awful place
Stayed 2 nights in Aug 2022
Response from Sheryl on 13 Sept 2022
Thank you for the review. We apologize for your uncomfortable stay.

6/10 Okay

Tami

Business traveller
Disliked: Amenities, property conditions & facilities
close to town
Stayed 2 nights in Aug 2022
Response from Sheryl on 13 Sept 2022
Thank you for the review. We appreciate your stay with us.

8/10 Good

Stacy

Travelled with group
Liked: Staff & service
Staff was friendly. Bed was comfortable but the grounds were overgrown, pool was not operational but was overall content with my stay
Stayed 1 night in Aug 2022
Response from Sheryl on 13 Sept 2022
Thank you for the review, very appreciated.

8/10 Good

Tammy, Salado

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was clean and one of the beds was pretty comfortable. Hallway stunk like cat urine and the outside looks like the property is vacant due to overgrown weeds.
Stayed 1 night in Jul 2022
Response from Sheryl on 13 Sept 2022
thank you for the review. We appreciate your stay with us.

2/10 Terrible

James

Disliked: Amenities, property conditions & facilities
Falling apart. Don't go there.
Stayed 1 night in Jul 2022
Response from Sheryl on 28 Jul 2023
Thank you for the ratings. We're working on that.

2/10 Terrible

Dakota

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2022
Response from Sheryl on 28 Jul 2023
Thank you for the ratings.

10/10 Excellent

Stacy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2022
Response from Sheryl on 28 Jul 2023
Thank you on the ratings.

4/10 Poor

Martha, Mountainair

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs some attention.
Stayed 1 night in Jun 2022
Response from Sheryl on 28 Jul 2023
Yes we're working on that.Thank you on the feed back.

10/10 Excellent

Zachariah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Sheryl on 28 Jul 2023
Thank you for the ratings.

10/10 Excellent

Daniel, Lakewood

Stayed 1 night in Apr 2022
Response from Sheryl on 28 Jul 2023
Thank you for the rating.

8/10 Good

Jennifer's Caregiving Ser

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2022
Response from Sheryl on 28 Jul 2023
Thank you for the rating.

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service
Individuals were very kind and pleasant room was clean and quiet only draw back was dining room and bar are closed casualties of COVID
Stayed 1 night in Jan 2022
Response from Beulah Martinez on 16 Mar 2022
Thank you for choosing to stay at our hotel. We are glad you had a pleasant stay. We hope you see you next time you are in the area.

10/10 Excellent

James

Stayed 1 night in Dec 2021
Response from Sheryl on 28 Jul 2023
Thank you for the ratings.

2/10 Terrible

Courtney

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No business there
THE HOTEL WAS CLOSED.
Stayed 1 night in Dec 2021

4/10 Poor

Matthew

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Restaurant closed, no pool, cat urine smell in hallways.
Stayed 1 night in Dec 2021

2/10 Terrible

Marie A.

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to cancel my reservation upon my arrival,did not feel safe staying there….
Stayed 1 night in Nov 2021

4/10 Poor

Nora

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs upgrade badly.
Stayed 1 night in Sep 2021

2/10 Terrible

Saeed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
First of all seems like this place has not remodeled since 70's. Very bad oder in entire area. It's so dark at night you can see where you are going. They sure need more lighting. Pillows had hair on them. I don't think they were changed. Cat was running in the hallway meowing all night.
Stayed 2 nights in Sep 2021

8/10 Good

Jean-Michel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frill motel
Hotel is perfectly located but slightly run down. It was good for a one night stay while we visited the area.
Stayed 1 night in Sep 2021

6/10 Okay

Sean

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2021

6/10 Okay

john

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Find another place to stay
The on sight restaurant was not open. Flies were a constant nuisance. Darkly lite with an unsafe feel.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The pool and restaurant were closed no doubt due to covid struggles.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Immediately upon entering building was an extremely overwhelming foul odor of cat piss. DON’T STAY HERE. Numerous feral cats roaming indoors and all around property. DON’T STAY HERE Restaurant closed. Pool has obviously been closed for at least a decade because it was overgrown with weeds, inside the pool itself. DON’T STAY HERE. The hallway leading to our room was almost unbearable because of the smell of cat piss. DON’T STAY HERE. Overhead lights are out, so they plugged in lamps from the rooms to light the hallway. DON’T STAY HERE. Zero water pressure for the yellow water that came from the faucets. DON’T STAY HERE. At some point the tub needed repairs, so it was painted and now all the paint is peeling off. DON’T STAY HERE. Overall… DON’T. STAY. AT. THIS. NASTY. PLACE.
Stayed 3 nights in Jul 2021

4/10 Poor

Jacob

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Over the 20 years I have been staying at Bent's Fort Inn, it has continually deteriorated. Room was OK; but there are no facilities and the lobby, grounds and exterior are much in need of repairs and upgrading.
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was a little hard to figure out how to get to. Looks like it had been closed for a long time and maybe was just being opened back up. Needs a lot of yard work and pool work.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no one at the front desk. There is a note to knock loudly on doors 102 and 120 if you need something. Waited 1 hour 30 minutes for someone to check us in. Lost key and had to wait an hour for assistance. Local church rents rooms for homeless crackheads. Constant fighting police took one guy away.
Stayed 6 nights in Apr 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service
The owner is wonderful, but they are under COVID-19 procedures, no restaurant yet.
Stayed 1 night in Mar 2021