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"Nice hotel, extremely well located downtown Neuchâtel, with easy parking and minutes away from the funicular and train station. I have never seen hotel staff this dedicated to their guest's comfort. Amazing team who went the extra mile on everything that made us feel so welcomed. Will definitely go back."

"This is a wonderful hotel in one of the most beautiful places in the world. You're steps away from the HR Giger Bar & Museum, Castle Gruyeres, restaurants, and little shops. It's amazing. And breakfast was so good."

"Very nice hotel with a great view, but construction noise was an issue during the day."

"Stayed here for my cousin’s wedding this past August, and it was an incredible experience. The hotel itself is stunning — a charming, vintage-style property with a timeless feel. The service was outstanding from start to finish — from the bellman and front desk to the waitstaff, everyone was attentive and welcoming. The location is perfect — right in the heart of town and within walking distance of everything: the bank, bars, marina, cafés, and restaurants. You truly can’t go wrong staying here. Highly recommend!"

"Good to stay again. Breakfast can be improved."

"We had a gorgeous room with a lake view and small porch. This was suite (upgraded) room. The ceiling was super high and the room was well-appointed. The restaurant overlooks the lake and was lovely. We had great service in the restaurant and for drinks in the courtyard. We used the laundry service which was excellent but very pricey."

"Everything was lovely. The staff was helpful. "

"Clean, modern and spacious room. Plenty of parking right outside. Shop & restaurant downstairs in service station. "

"Logging in at the computer terminal took far too long. The software was clunky, and the family ahead of us got so frustrated, they left before they completed their log in. "