Search Chalets in La Bastide-de-Serou

"Great communication for arrival, as it was after reception has closed simple entry to the room. Clean and comfortable stay. "

"Clean room, auto check in worked. "

"Very clean, quiet, easy parking, warm hospitality "

"Staff very helpful and friendly. Check in a bit of a challenge due to closing time diring the day. Rooms clean. Right by the train station which is very convient."

"This was my 2nd stay, 10 years apart. Still a beautiful hotel in a great location. Comfortable room and bed. Very friendly staff. I definitely recommend this place. "

"Free parking across from hotel but was hard to find Sunday afternoon. Food was excellent rooms clean."

"We travelled for a wedding, hoping to have an extended stay to enjoy the warm weather. Unfortunately the weather wasn't great so we were confined to the indoors most days. The villa is lovely, but the living space is a little too cramped, the kitchen/living area is very small and cooking on a one hob stove is difficult. We had hoped to make use of the BBQ in the sun.Check in process was great and Myriam was lovely.Shame the weather dampened our experience a little"

"The room was fairly basic but clean. Dogs are allowed which was why we booked. The restaurant was ok and staff were pleasant "

"They charged me £35, but when I arrived at the hotel, it was completely closed. The gates were shut, all the doors were locked, and there was no sign of life — no staff, no guests, nothing. I tried to contact the hotel directly but received no helpful response. I then reached out to Expedia customer service, but they refused to issue a refund. It was clearly a scam — no one was there, and it appears they’re just taking money from people. This is unacceptable and very poor service. I strongly advise others not to trust them."