Puerto Palmeras Tarapoto Resort welcomes families with amenities like free full breakfast each morning. Kids enjoy the playground, adults appreciate the poolside bar. The on-site restaurant serves international dishes for all ages, and free WiFi keeps everyone connected.
Located in La Banda de Shilcayo, Puerto Palmeras Tarapoto Resort is in the suburbs and near the airport. Plaza de Armas de Tarapoto and Ricuricocha Lagoon reflect the area's natural beauty and area attractions include Chullachaqui Theme Park and Sachaqa Centro de Arte. Visit our La Banda de Shilcayo travel guide
Carretera Fernando Belaunde Terry, Km 3, La Banda de Shilcayo, San Martín, 22200
What's nearby
Plaza de Armas de Tarapoto
7 min drive - 4.2 km
Museo Regional
7 min drive - 4.2 km
Takiwasi Center
9 min drive - 5.0 km
Tarapoto National University of San Martin
9 min drive - 6.5 km
Petroglifos de Polish
9 min drive - 6.1 km
Getting around
Tarapoto (TPP-Comandante FAP Guillermo del Castillo Paredes)
14 min drive
Restaurants
Hotel Nila's
6 min drive
Recreo Turístico Monsefú
6 min drive
Suchiche Café & Bar
7 min drive
Cafetería Altomayo
7 min drive
La Patarashca Restaurant
7 min drive
About this property
Puerto Palmeras Tarapoto Resort
Family-friendly hotel near the airport
You can look forward to free full breakfast, a free return airport shuttle and a swim-up bar at Puerto Palmeras Tarapoto Resort. The on-site local and international cuisine restaurant, El Tambo, offers breakfast, lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a playground.
Other perks at this hotel include:
An outdoor pool and a children's pool, along with pool umbrellas and a swim-up bar
Free self-parking
Free bike hire, a gift shop and 5 meeting rooms
Tour/ticket information, a water dispenser and a reception hall
Room features
All guest rooms at Puerto Palmeras Tarapoto Resort have thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and minibars.
Other conveniences in all rooms include:
Highchairs and baby baths
Bathrooms with rainfall showers and free toiletries
Free return airport shuttle from 7:00 AM to 9:00 PM on request
Free uncovered self parking on site
Limited on-site self parking
Onsite parking options include a carport
Food and drink
Free full breakfast available daily 7:00 AM to 9:00 AM
A bar/lounge
A poolside bar
A restaurant
A swim-up bar
Restaurants on site
El Tambo
Mango Bar
Things to do
Arcade/game room
Children's pool
Free bicycle rentals
Outdoor pool
Playground
TV in common areas
Family friendly
Arcade/game room
Baby bath
Children's pool
High chair
Laundry facilities
Outdoor pool
Playground
Conveniences
Gift shop/newsstand
Guidebooks
Laundry facilities
Limited-hour front desk
Luggage storage
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Business services
5 meeting rooms
Conference centre (6,028 square foot of space)
Outdoors
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Accessible shuttle
Front entrance ramp
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible restaurant
Wheelchairs on site
More
Communal living room
Designated smoking areas (fines apply)
Reception hall
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Free toiletries
Private bathroom
Rainfall showerhead
Shower
Toilet paper
Towels provided
Entertainment
32-inch plasma TV with cable channels
Food and drink
Champagne service
Minibar
More
Access via exterior corridors
Air conditioning
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property will be renovating from 30 January 2026 to 15 April 2026 (completion date subject to change). The following areas are affected:
One of the swimming pools
Guests will have access to the following alternative facilities during the renovation:
Outdoor pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
New Year's Day (1 January) Gala Dinner per adult: USD 95.00
New Year's Day (1 January) Gala Dinner per child: USD 95.00 (from 3 to 11 years old)
You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Property Registration Number 20227553236
We should mention
This property does not have any lifts
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Pool access available from 10:00 AM to 8:00 PM
No pets and no service animals are allowed at this property
Property is also known as
Puerto Palmeras Tarapoto
PUERTO PALMERAS TARAPOTO RESORT Hotel
PUERTO PALMERAS TARAPOTO RESORT La Banda de Shilcayo
PUERTO PALMERAS TARAPOTO RESORT Hotel La Banda de Shilcayo
Frequently asked questions
Does Puerto Palmeras Tarapoto Resort have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 8:00 PM.
The property will be renovating one of the swimming pools from January 30 2026 until April 15 2026 (completion date subject to change).
How much does it cost to stay at Puerto Palmeras Tarapoto Resort?
As of 21 Mar 2026, prices found for a 1-night stay for 2 adults at Puerto Palmeras Tarapoto Resort on 31 Mar 2026 start from NZ$263, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Puerto Palmeras Tarapoto Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Puerto Palmeras Tarapoto Resort?
Self-parking is free at this property.
What time is check-in at Puerto Palmeras Tarapoto Resort?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM.
What time is check-out at Puerto Palmeras Tarapoto Resort?
Checkout is at noon.
Does Puerto Palmeras Tarapoto Resort provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs from 7:00 AM to 9:00 PM on request.
Where is Puerto Palmeras Tarapoto Resort located?
This family-friendly La Banda de Shilcayo hotel is located near the airport, within 3 mi (5 km) of Museo Regional and Plaza de Armas de Tarapoto. Petroglifos de Polish and Tarapoto National University of San Martin are also within 6 miles (10 km).
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Reviews
Puerto Palmeras Tarapoto Resort Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.0
Amenities
9.2
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 3 out of 6 reviews
10 - Excellent
3
Rating 8 - Good. 2 out of 6 reviews
8 - Good
2
Rating 6 - Okay. 1 out of 6 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 6 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 6 reviews
2 - Terrible
0
Reviews
Verified
6/10 Okay
Corina
27 Apr 2025
Liked: Cleanliness, staff & service
While the property is nice it has seen better days. The gardens were nice. The pool is lovely and the rooms are clean. The amenities were old like the warped pool tables. There wasn’t much interior seating in the social areas to sit at on rainy days except for the restaurant. The few staff that worked there were friendly and they work hard. Dinning is very limited - it’s the same menu at the outdoor bar as the dining room. Consider that this property is outside the main district so you do have to call for moto taxi or car if you’re bored and want to get some entertainment.