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Reviews of Ryokan Sanga

3 out of 5
Ryokan Sanga
Tominokoji-dori, Sanjokudaru, Nakagyo-ku, Kyoto, Kyoto

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 43 reviews" "
Rating 8 - Good. 13 out of 43 reviews" "
Rating 6 - Okay. 11 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 3 out of 43 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

JWS, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A traditional, comfortable Ryokan
As mentioned in the other reviews, this is a traditional Ryokan. They don't speak much English and you need to respect their rules, but the staff is all very hospitable and gave us a good understanding of how traditional Japanese travel. At the same time, they had most of the amenities of a three-star hotel.

6/10 Okay

Tom T., Houston, TX

Liked: Cleanliness, room comfort
Good location, near the Nishi market
Checked in at 4 pm. Yet, I was able to leave my luggage at reception until 4 pm, and I appreciated that I can leave my luggage for an extra day without fee after checking out. The hotel didn't provide Internet from in-house but told us to use the city free public internet service which is slow and I wasn't able to log in and used.

10/10 Excellent

Gigi, Tucson, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and charming ryokan
The staff was really friendly and helpful. I wasn't sure if the room I booked had toilet and shower, but it did have both. It was a great surprise. I had a really good experience.

8/10 Good

michelle, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic Kyoto experience
This is a great place to stay in Kyoto for a traditional Japanese experience. I loved the room - it was like a dolls house with everything I needed and quite spacious. It was so quiet and cosy, I had the best sleep! The location was excellent a short walk to Gion district, markets and temples. The owners don't speak much english but you can get by. If you want a meal in the Ryokan you have to order the day before you arrive. If not there are plenty of places to eat nearby. I think it's perfect for a short stay and traditional experience. i would stay again.

8/10 Good

Emiel, Brussels

Liked: Cleanliness, staff & service, room comfort
Regular
Normal service, but that seems to be Kyoto standards, they don't like tourists too much there and I cannot blame them I guess. Staff speaks almost only Japanese, but is friendly and helpful. Check-in is late, check-out early. Early check-in is not possible. However, they do store your luggage in the meantime. Price quality wise I would next time opt for something else in Kyoto. But for the experience of a Ryokan on a budget it is ok. Otherwise spend some big bugs for the top end Ryokan.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Mix up in the Booking
Unfortunately we didn't get to stay here. There was a mix up in our booking date and when we arrived it was full. They weren't that welcoming, but we got to use the wifi in the lobby to find a new place to stay. The condition of the lobby wasn't very nice. No air con and no one was there to welcome us.

8/10 Good

dee , melbourne australia

Liked: Cleanliness, staff & service
Beautiful quaint hotel with lovely staff
Staff were so lovely, rooms were fine with air conditioning which made it more appealing. Only fault however I understand it's a small family business was that there was a curfew between 11pm-12 am which made us feel uncomfortable retuning that late as staff were waiting up for us so they could lock up. Being in a new country and city for the first time we wanted to go exploring late at night for total expletive however kept looking at the clock so we would not get back so late. Other the that would re commend

6/10 Okay

Verified traveller

Not a very welcoming experience
We actually didn't get to stay here because there was a mix up in our reservation dates and they ended up being full. Upon walking in there was no one in the lobby to welcome us and no aircon on. It is warm these days so it made the hotel seem like it wasn't really prioritizing welcoming the guests properly. Overall, the place is a 3 star hotel type of vibe. The rooms were full booked but we got to check it out. We ended up going down the street and found a place that also gave free tea and coffee which is a good touch. Similar traditional style. For the price though this hotel is slightly cheaper.

2/10 Terrible

Allanvdh, Iraq

Disliked: Staff & service, property conditions & facilities
Locked out by the Ryokan!!!!
The hotel locked us out after we went out in the evening. At no point did they state that they lock the front door but they left a note on the door saying they will be back at 05:40. It was pouring with rain and we had decided to have dinner and then went to a club. If the hotel plans on locking guests out they should at least inform us in advance so we can make plans to be back in time.

6/10 Okay

Sydney, USA

Liked: Property conditions & facilities, room comfort
Great location, but hard to communicate
This ryokan is located less than 10 minutes walking distance from the bustling Nishiki Market and other fun shopping streets, so it was a great choice in terms of access. I thought the staff was nice and polite, and they let us be, which I like. However, it was difficult to communicate due to the language barrier. We were not sure if there was any dinner included in our hotel price, or if we would have the option of purchasing upon check-in. We read different things about whether this ryokan has dinner on several sites, but there was no way to confirm until we got there. When we asked about it, they just kept saying, "no dinner, no dinner, eat outside," with no further explanation, so I was disappointed and frustrated. In the evening, we saw other guests leaving to get dinner too. For those who are obsessed with hygiene, they didn't seem to assign guests their own slippers (shoes are not allowed inside). A bunch of random identical slippers that everyone has previously worn just sit at the front. So when you enter, you take off your shoes, and then put on random slippers; when you leave, you take off the slippers and put on your shoes; when you return, you just have to wear a random pair of slippers. That made me so uncomfortable, and I feel like scrubbing my feet everytime I think about it. As for the rooms, they are large and you definitely get that traditional feel with the tatami mats, green tea set, and yukatas. I quite enjoyed it, and I appreciated the much needed A/C. I also like the large tub and the option of showering standing up or on a stool (like you would in an onsen). There is also a TV, and we watched J-pop concerts before we went to bed. :)

6/10 Okay

Verified traveller

Liked: Staff & service
I would only stay in a ryokan if you could get the dinner experience, too. Otherwise, it is just a different room setup, and, for Americans, it is less comfortable.

10/10 Excellent

Tom, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hideaway in Kyoto
I cannot say enough good things about this place but what really makes it are the owners. Great people and vet accommodating, great location and great value.

10/10 Excellent

Loredana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima esperienza. Il personale gentilissimo, disponibile e sempre col sorriso. Camera ampia e pulita. La colazione curatissima e c'è anche un piccolo insen. Insomma xi tirnerei.
Stayed 2 nights in Dec 2023

10/10 Excellent

shiyu

Stayed 1 night in Mar 2023

10/10 Excellent

Alexandra Oana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen trato.
Stayed 1 night in Mar 2023

8/10 Good

Seoyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
료칸상가 이용 후기
오래된 곳으로 보여지나 관리가 아주 잘된듯 함. 한국말 서비스는 없음. 그러나 아주 친절함. 카이세키는 4층 식당에서. 6시와 6시반중 택일. 조식도 8시 8시반 택일. 식사는 너~무 맛났음. 대욕장도 있어요 아주 일본 스러운 곳입니다.
Stayed 1 night in Nov 2018

10/10 Excellent

KANG TO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
친절하고 방도 깔끔해서 좋았습니다 비온다고 우산도 챙겨주시고 편하고 좋은 료칸이엿습니다
Stayed 1 night in Sep 2018

8/10 Good

Atsushi

Liked: Staff & service, room comfort
Disliked: Cleanliness
ホテルより旅館
ホテルではなく、旅館の方が京都らしくてよかったです。 立地も申し分ありません。 部屋は広くはなく、隅に髪の毛が落ちていたのが残念です。 玄関や廊下から見える中庭は雰囲気があって綺麗でした。 朝食は品数もありそこそこですが、もうひとつといったところでした。
Stayed 1 night in Dec 2017

6/10 Okay

Seyum, Hong Kong

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
洒店房間空間太小
洒店員工服務態度非常好，對旅客需求會立即處理，但房間空間太小，床鋪了后是無辦法可以坐在茶几的椅子上，活動空間太小
Stayed 2 nights in Nov 2017

6/10 Okay

Thomas

Liked: Cleanliness
Expérience décevante : ce n'est pas un ryokan...
Nous avons passé une nuit dans cet établissement en pensant nous être fait plaisir en réservant une nuit dans un ryokan (300 euros la nuit pour 3 personnes)... L'expérience s'est avérée très décevante. Il s'agit d'un hôtel de moyenne gamme dans un style "ryokan". Le prix (trop élevé) s'explique par la localisation en plein coeur de Kyoto à 2 pas des boutiques chics de Sanjo Dori. Très mauvaise connexion Wi-Fi (réseau public du quartier...). Petit-déjeuner pas terrible. Je ne vous recommande vraiment pas de séjourner ici.
Stayed 1 night in Aug 2017

8/10 Good

Noni, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very well situated
The ryokan staff very friendly and the ryokan is very well situated in Kyoto. The breakfast is fantastic !!!
Stayed 3 nights in Jun 2017

8/10 Good

MAMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
趣のある旅館
とても趣のある旅館でした。 錦市場にも近いわりに静かに滞在でき、 食事も美味しくいただき京都旅行を満喫することができました。

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
We spent a romantic two days in Kyoto and we stayed in this wonderful ryokan. The staff were absolutely heart warming, helpful and friendly. We highly recommend this place if you want to experience an original Japanese ryokan. Everything worked well and we our room was very cozy, bed was comfortable and the surrounding area was full of small shops and restaurants. We will hopefully visit this ryokan again in the future.

10/10 Excellent

Bohson, 日立市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
京の雰囲気を伝える町家の旅館
建物は古いが、実に風情があり佳。清掃も行き届いていた。朝食がおいしかった（特にごはん）。また、従業員の応対も親切。ネットでの申し込みに、夕食プラスのオプション（選択制でよい）もあるとよいと思う。

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
家族旅行
部屋は障子、襖が破れていても修理されておらず旅館と言うより民宿の雰囲気。 アメニティは歯ブラシのみ。 子どもＮＧと書いてないのに電話ではうちは本当は受けたくないと言われました。 次はここを選ぶ事はないです。

8/10 Good

I-Ju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便, 走一小段路就可以搭公車前往各景點. 飯店距離商場及市場很近,附近有很多餐廳及商店可選擇. 飯店服務人員態度佳, 飯店為日式建築,有澡堂可以泡澡消除一整天的疲倦

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Do it only for the experience
The staff is great, but the hotel itself was not great. The sleeping mats were inadequate and the bathroom and toilet facilities were tiny even by Japanese hotel standards.

8/10 Good

julien, Vannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand ryokan bien situé
Grand ryokan dans un quartier animé de kyoto proche du marché et du quartier gion

8/10 Good

かつ

Liked: Staff & service
三条駅から徒歩圏内で近くに商店街もあり利用し易い場所にありました．
京都らしい情緒ある街並みにある旅館です．私はビジネスの宿泊として利用でホテルに充分満足しました．又，ホテル従業員は丁寧な対応で心が温まりました．

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotell på Japanskt sätt
Familjehotell där de tar hand om dig på ett mycket positivt sätt. Frukost på rummet är som en stor lunch och serveras traditionsenligt på ett lågt bord efter att sängarna bäddats bort. Läget centralt och nära både marknad och nöjeskvarter. Prova gärna Ponto-cho, en smal gränd med små butiker och restauranger nära floden.

4/10 Poor

YUKI, 東京

Disliked: Cleanliness, property conditions & facilities, room comfort
場所は観光にも買い物にも便利
お部屋はなんともしみじみとした雰囲気。。。 かなり古い様子でした。 お部屋にお風呂は付いてないタイプでしたが、共同のお風呂は大きめで清潔でとても良かったです。

10/10 Excellent

Linda, 上海

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置好 干净 客房靠街道 晚上摩托车开过有点嘈杂o
是一家好几十年的家族旅馆，很温馨，地理位置很好，靠近有名的锦市场，离祇園步行就可到。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
満足でした
清潔感があり、スタッフの方も親切でした。

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Germund, Stockholm, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Super. Very nice hotel.

6/10 Okay

Verified traveller

Liked: Room comfort
値段相応のお宿です。
二泊しました。 昼間は節電のためか、玄関やロビーの辺りの明かりがなく、薄暗い感じでした。 そして、道路に面して建っているせいか、車やバイク、人の話し声が かなりうるさく感じられました。 建物自体も古さを感じました。 ただ、ご主人や娘さんは感じがよく、気さくなファミリー経営の旅館でしたよ。

6/10 Okay

leeinch, Taiwan

Disliked: Room comfort
地點絕佳,交通便利，臨近傳統市場，不適合外藉旅客。沒有早餐
地點絕佳，位於四条與三条繁華區域內，棉被太厚重，不夠舒適，枕頭並非羽絨枕，太硬也不夠舒適。 床墊太軟，難以入眠。 部分服務人員英語能力不佳，溝通有些困難。不適合外藉旅客。沒有早餐。交通便利，臨近即有地鐵站或近鐵站，也有巴士站，步行10內鐘可抵達。 臨近傳統市場─錦市場，不僅逛街有趣，也可以帶回自用，非常方便。

10/10 Excellent

hanna, oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kjempe bra hotell
veldig fornøgd

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service attentionné
Un ryokan très convivial et agréable. Idéalement situé.

10/10 Excellent

Vi är ett par, i 50 årsåldern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kan rekommendera
Kan rekommendera läget, bemötandet, badet, frukosten, upplevelsen. En natt på ryokan räcker. Det är trots allt dyrt i Kyoto i förhållande till standarden. Bekvämare bo på vanligt hotell större delen av vistelsen, t.ex. New Hankyo precis vid stationen. Hyr cykel i Kyoto! mycket hjälpsam familj som driver hotellet, när vår planerade var fullbokad. Följde med och visade vägen till en restaurang utan egenintresse. De talar knappt engelska men det löser sig.