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Reviews of The Akmani Legian

4 out of 5
The Akmani Legian
Jalan Raya Legian No. 91, Kuta, Bali

Reviews

8.2

Very good

Rating 10 - Excellent. 394 out of 1001 reviews" "
Rating 8 - Good. 394 out of 1001 reviews" "
Rating 6 - Okay. 137 out of 1001 reviews" "
Rating 4 - Poor. 43 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Andres Felipe

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly tell everyone stay away from this hotel, its been the worse in my family, at first we thought people were nice but first we found a rat in our room and all they did was move us, then we got robbed they stole 1500 dollars from our room when we werent there, they didnt want to call the police for us we had to go there, and they deny showing video recording, please everyone this is not a safe hotel
Stayed 14 nights in Apr 2024

10/10 Excellent

Hugo, Newbury

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Astri Pirawitna on 1 Apr 2024
Dear valuable Guests,Greetings from The Akmani Legian,Thank you for providing feedback and posting a review on Expedia.It was a pleasure to hear that you had a lovely experience with us, and we appreciate you highlighting the positive aspects of your recent stay especially mentioning our staff, facilities, services, cleanliness and good value.Thank you for your helpful comments, which will help us enhance the services we offer to our guests.We hope to have the opportunity of seeing you again in the future.Thank you and best regards,Management

10/10 Excellent

Ayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and facilities were great. Staff were so hwlpful and nice
Stayed 6 nights in Mar 2024
Response from Astri Pirawitna on 28 Mar 2024
Dear valuable Guests,Greetings from The Akmani Legian,Thank you for providing feedback and posting a review on Expedia.It was a pleasure to hear that you had a lovely experience with us, and we appreciate you highlighting the positive aspects of your recent stay especially mentioning our staff, facilities, services, cleanliness and good value.Thank you for your helpful comments, which will help us enhance the services we offer to our guests.We hope to have the opportunity of seeing you again in the future.Thank you and best regards,Management

10/10 Excellent

Rhiannon Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at Akmani Legian. Absolutely loved our stay.
Stayed 7 nights in Dec 2023
Response from Astri Pirawitna on 28 Mar 2024
Dear valuable Guests,Greetings from The Akmani Legian,Thank you for providing feedback and posting a review on Expedia.It was a pleasure to hear that you had a lovely experience with us, and we appreciate you highlighting the positive aspects of your recent stay especially mentioning our staff, facilities, services, cleanliness and good value.Thank you for your helpful comments, which will help us enhance the services we offer to our guests.We hope to have the opportunity of seeing you again in the future.Thank you and best regards,Management

2/10 Terrible

Paolo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold on the windows & mould on the curtains, mould on the shower. No staff around at pool area. Day beds are old & have no cushions. Outside the flooring is old rotten wood & is extremely dangerous to walk on. Music from night club is ridiculous. Staff weren't welcoming & grumpy. Overall Dirty & Mouldy. The room smelt. If there was anything positive? The aircon worked a treat. Wouldn't recommend it
Stayed 3 nights in Feb 2024
Response from Astri Pirawitna on 2 Apr 2024
Dear valuable guests, Thank you for choosing The Akmani Legian as your accommodation during your holiday in Bali and thank you for taking the time to provide a review on Expedia. We do apologize for any inconvenience experienced while staying with us. Regarding several complaints experienced, we will take them seriously and we will connect them with the relevant departments to be able to follow up. Thank you very much for your constructive feedback that will help us to improve the services provided to our guests. Hopefully in the future we can still provide the best service when you return to The Akmani Legian. Thank You. Sincerely, Management

8/10 Good

Aaron John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

2/10 Terrible

Parul

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Mia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location; overall, it's good. However, compared to other hotels around, you may have better options.

6/10 Okay

Michelle

Disliked: Property conditions & facilities
The rooms were cleaned but not stocked. No face washers left Wet towels were folded up instead of fresh ones. No drinking glasses were left No top up of coffee sachets Dishes were left in the room
Stayed 6 nights in Jan 2024

8/10 Good

Natarsha Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our 2 week stay in Akmani Legian over Xmas and new years 23/24. Hotel was clean and tidy. Smelt a bit musty some days and no ability to open a window. Lighting was very dim. Service was awesome. Spa and massage services were amazing. Pool and swim up bar was great too.
Stayed 14 nights in Dec 2023

2/10 Terrible

Jonathon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay Away!!!!!! This hotel was sooooo noisy not just from surrounding establishments but from its own roof top pool.The music would begin pounding at around 2pm and not cease til 3am!!!! The manager called Agung was condescending and rude. We were moved to a small standard room downgrading from the deluxe room we had paid for with no compensation as the only solution to the noise pollution. I didn't sleep for 4 nights straight. The breakfast was below average with cold coffee, no yoghurt, had to request bacon and hardly any selection. Orange juice was not available everyday. The curtains were stained and the shower was mouldy. There was dangerous, loose decking around the pool. Room service requests were very slow to deliver. You can get much better sleep and value elsewhere.
Stayed 11 nights in Dec 2023

10/10 Excellent

Lambert

Stayed 2 nights in Dec 2023

8/10 Good

John Patrick

Travelled with partner
Liked the large bathroom and natural wood decor.
Stayed 2 nights in Dec 2023

6/10 Okay

Anurag

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We stayed 20 nights. Breakfast was included and it was great. Restaurant staff were lovely.Housekeeping was below average. If you want to travel outside of this area , check traffic during peak time
Stayed 10 nights in Dec 2023

10/10 Excellent

Danial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely legendary
Stayed 8 nights in Dec 2023

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Michele Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a beautiful place The Akmani lovely staff
Stayed 6 nights in Nov 2023

10/10 Excellent

Julian Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was always super clean. We had a great time in the rooftop pool and main pool. The staff was always super nice!
Stayed 8 nights in Nov 2023

10/10 Excellent

Shenae

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were amazing, super friendly and helpful. Poolside room was neat and tidy, left money on counter by accident and wasn’t touched, very impressed.
Stayed 5 nights in Nov 2023

6/10 Okay

Daniel

Stayed 2 nights in Nov 2023

2/10 Terrible

laura

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely not coming here again. The curtains in our room were absolutely disgusting, covered in stains and black at the bottom, the glass shower was very dirty and the sheets had stains. All of which were clearly a result of management trying to cut cleaning corners and save where they can. As with everyone else’s comments the place is incredibly noisy at night from the night club next door. The breakfast food was also pretty gross and on top of that there’s a very rude sign saying “Stop wasting food” right in the dining hall. I think you could have a bit more tact when trying to get people to waste less food. The only redeeming quality of this place were the staff, they were so kind and sweet. Unfortunately it isn’t enough to get me to stay here again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 10 nights in Nov 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price
Stayed 6 nights in Nov 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 5 nights in Oct 2023

8/10 Good

Sai

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I stayed here for 4 nights from 22nd October - 25th October in Deluxe Room, Poolside. Hotel was located in Jln Legian, Kuta and lots of shops (AlfaMart, Roadside stalls, MegaMart), Restaurants are nearby and Kuta Beach is only 10mins walk from the hotel. All the hotel staff are very friendly & helpful. The breakfast buffet, Swimming pool, Spa treatment/Massage was really nice. The rooftop bar has got a really nice view with the pool. Loved it. Concerns: (1) saw a lizard (gecko) inside the room on the first day and it was making noise when the room lights are off, was super scared that night. Call the staff immediately and they came to our room and tried to find the gecko but it has gone out by itself when we opened the door. Well, Bali is tropical and will have reptiles every where you go. It is harmless, but it’s a bit scary when they are inside the room. (2) Hotel definitely needs some renovation. Can smell the mould in some areas inside the hotel, There are rusts every where even inside the rooms, bathrooms. Also, water were bit salty from the bathroom taps and shower. (3) There is a night club close to the hotel and it’s quiet loud at night. The music goes till around 3am, but we’re lucky we didn’t hear much inside our room at the ground floor. If you walk around the hotel you will hear them. Overall, It was a good expereience and recommend people to stay here. “you get what to pay for”.

6/10 Okay

Martin Theodore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was a mixup with the included breakfast which we thought we had booked.
Stayed 7 nights in Oct 2023

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I read a lot of reviews giving this place a low score however I was pleasantly surprised the staff friendly and accommodating our room was clean and people said lots of nosie I was on the 6 level and did not hear anything slept like a baby could not recommend it highly enough and will be back again
Stayed 6 nights in Oct 2023

8/10 Good

SIRAJUDEEN MOHAMED AJMAL

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I had the pleasure of staying in Room 111 during my visit. The room offered a peaceful and quiet atmosphere, but it's important to be aware that the walls are quite thin. This means you can hear sounds from neighboring rooms, such as doors opening and even conversations. If there are children around, it might pose some challenges for a good night's sleep. On the bright side, the breakfast buffet was quite decent.
Stayed 4 nights in Oct 2023

10/10 Excellent

Georgia

Stayed 6 nights in Oct 2023

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and comfortable. The only downside in my mind is the rooftop bar lights up at 830 in the morning. So if you are looking for a nice quiet relaxing place.. no.. Breakfast is pretty plain but that seems to be the norm, just leave it out if you want something good. Overall I wouldn't stay again simply because of the noise factor
Stayed 7 nights in Sep 2023

2/10 Terrible

Debra

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was appalled at not being able to see out of the window. Frosted flower glass windows. No block out curtains and all different lengths. No little shampoos or conditioners given. Very very noisy with doors slamming most nights and furniture scraping, noisy corridors pool upstairs is exactly knee deep. (the whole pool) Down stairs pool, got no sun. Asked for champagne glasses to the room, they don't have them. but the swim up bar had them. Go figure. asked to change rooms several times but wanted to charge us a lot more and were not accommodating at all. Were going to change us to another room exactly what we already had. No safe when i arrived had to ask for one and was not fixed to the wall.
Stayed 6 nights in Aug 2023

10/10 Excellent

Emma

Stayed 4 nights in Sep 2023

10/10 Excellent

Sharon Lorraine

Stayed 14 nights in Aug 2023

6/10 Okay

Alfred

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy club next door until 3 in the morning and curtains to thin
Stayed 5 nights in Sep 2023

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Akmani review
CSO was good the room classic was very disappointing wifi was terrible
Stayed 8 nights in Aug 2023

4/10 Poor

Trudy

Travelled with group
Disliked: Staff & service, property conditions & facilities
This is the second time we have stayed,,,no complaints the first time.....looked after as i had a pool side room. But this time, not good...booked a classic room,,, toilet kept running till i pushed the button quick to stop it, air-conditioner unit outside window very noisy,,,, Window has printed contact on it,,open window,,,and the view is disgusting. Had to ask for clean glasses, bath mats weren't replaced each time, bare cleaning done,,,very disappointed. And then, check out time is 12,,,,,,i open my door at 11.45 and here is the guy to inspect my room, and cleaners ready to clean it...felt i was being rushed out. We go to Bali every yr, but will be looking for another hotel next yr
Stayed 8 nights in Aug 2023

6/10 Okay

Nicolas

Travelled with partner
Liked: Staff & service
Extremely noisy. Disco seems to go all day with doof doof music. Noisy guests partying into the early morning hours.
Stayed 14 nights in Aug 2023
Response from Management on 4 Sept 2023
Dear Nicolas, Warmest greetings from Akmani Legian "Your Lush Escape to the Heart of Kuta" Thank you for letting us know about your experience and sharing it with us. I'm sorry to hear that you've experienced some inconvenience. We sincerely apologize for any inconvenience caused. Kindly inform you that it is always busy at Legian area and probably caused noise but if it was noisy came from our rooftop bar we have taken noted and share it with our department concern for their evaluation. Your feedback helps us improve our products and services to provide our guests with the best experience.On behalf of Akmani Legian, we thank you for your feedback as a great source to improve our services and capabilities. Sincerely,

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service
Stayed 8 nights in Aug 2023
Response from Management on 4 Sept 2023
Dear Courtney,Warmest Greeting from The Akmani Legian"Your lush escape at the heart of Kuta"Thank you for taking the time in sharing your feedback with us. We sincerely regret that your stay was not to your satisfaction and that our service did not meet your expectations. It is with our valued guest’s feedback that we can evaluate our services and work towards improving ourselves for our future guests and therefore.Despite the inconveniences encountered, we look forward to be of service on a different occasion should your travel plans take you to Bali in the near future.Kind regards,

8/10 Good

Paul James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,staff and facilities..Only downside club nearby can be heard early hours
Stayed 9 nights in Aug 2023
Response from Management on 4 Sept 2023
Dear Paul James,Warmest Greeting from The Akmani Legian "Your lush escape at the heart of Kuta"First and foremost thank you for having shared your experience with us following your recent stay at The Akmani Legian. I’m delighted to hear you had appreciated several aspects of your visit in particular the location, staff, and facilities.We are regret to hear your disappointment and we have taken note of your feedback. Kindly inform you that we have done built walls between club and hotel to redeem the noise coming from Club.On behalf of the entire team we would like to thank you for choosing our hotel on your recent visit to Bali, and we look forward of the opportunity to welcoming you back to The Akmani Legian. Kind regards,

6/10 Okay

Baris

Business traveller
Disliked: Amenities
Not good hotel
Stayed 7 nights in Aug 2023
Response from Management on 4 Sept 2023
Dear Baris,Warmest Greeting from The Akmani Legian"Your lush escape at the heart of Kuta"Thank you very much for taking the time to share your experience with our team members during your visit. It was indeed a pleasure receiving from you.First and foremost, we would like to assure you that your feedback is of paramount importance in ensuring that we continually deliver the service and experiences that Akmani is renowned for.It is certainly never our intent to neither disappoint our guests nor provide anything less than the best in service and facilities. Please allow us to apologize on behalf of the entire team.We would like to highlight that the experience you encountered was definitely not a reflection of the standards we strive to deliver and rest assured the points highlighted have been addressed with the concerned department in order to ensure we have no re-occurrence of instances of this nature in the future.We look forward to be of service on a different occasion should your travel plans take you to Bali in the near future. Kind regards,

8/10 Good

Meggie Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the main drag so very noisy but nice little spot, very convenient.
Stayed 10 nights in Aug 2023

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
LEGION NIGHT CLUB WAY TO NOISY, NEEDED EAR PLUGS TO SLEEP
Stayed 9 nights in Jul 2023

10/10 Excellent

Tanya

Stayed 3 nights in Jul 2023

8/10 Good

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Loud nightclub next door
Stayed 1 night in Jul 2023

4/10 Poor

STEWART

It was far too noisy next to Night Club. They would not change my sheete or pillowcases when requested. I will never go back there.
Stayed 10 nights in Jul 2023

2/10 Terrible

Julie-Anne

Travelled with group
Disliked: Amenities, property conditions & facilities
If you like being kept awake till 5am in the morning this is the place for you! There was no hot water for a shower either and no tea or coffee which would have been great after a sleepless night
Stayed 5 nights in Jul 2023

6/10 Okay

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No sleep because of loud music and the continuous vibration of it. The mail pool was cold and no sunlight. Better on the roof. Overall I would give Bali a miss, now after 5 trips. The Visa is dearer and further taxes due. Too many tattoo shops and the same same. Looking for something new.
Stayed 10 nights in Jul 2023

4/10 Poor

David, Jerusalem

Travelled with partner
Liked: Staff & service, property conditions & facilities
Don’t give your credit card as a deposit. I gave my credit card as a deposit. I did nothing wrong. They said I did nothing wrong, but they charged my credit card.

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve just spent 5 days at the Akmani Legian and absolutely loved the location with walking distance to cheap food, massages and shopping. We’ve just headed to Nusa Dua for the remainder of our trip and we’re already missing the hustle and bustle around Akmani Legian. Daily buffet breakfast was great value and the roof top bar was beautiful at night particularly.
Stayed 5 nights in Jun 2023

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great small hotel in the heart of Legian. Very central, nice room, great staff, great price
Stayed 8 nights in Jun 2023