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Hotel was in a great location. Chose this hotel for the tennis courts, then found out if you want to play, you have to pay extra $20 court hire. Didn't have to pay extra for the gym. Had we know extra charge for the racquets we would have taken our own ... Also lots of baby cockroaches in the room. ...
The only problem we had was a lot of the staff did not understand English very well and I think it is more a corporate motel for seminars and not so much for a holidays as it is not close to the beach or shopping. We were the only non Asians in the motel for a week so it was different but a pleasant ...
Smooth check-in and out Location was amazing; beachfront and central to most of the places we wanted to go Very cozy room w a tub !! Would recommend the seaview room, unless u want to face the hotel lobby (which most rooms do)
Tika from reception arranged flowers & a birthday cake for my Daughter in Law for Christmas Day and arranged for them to be delivered to the restaurant for breakfast and the restaurant staff were fantastic. A most enjoyable day thanks to Tika.
arrived at 1am. Fast checkin. Room was a bit dirty and aged. Most things had stains on them (chairs etc). But got it cheap and happy with it for what we paid. Breakfast was good.
The hotel is located right in the heart of kuta very friendly and helpful staff, waiter and waitresses very polite and food was good around the pool. HQ is run by different management and we found the music way too loud and not appropriate for the clientele its more like club music you would hear ...
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