Küstrinchen Holidays from NZ$2,093

My suggestion is that your room service needs to pay more attention, as no one cleaned my room since I arrived.

No plug for the tub, having a bathtub advertised and necessary for our young grandchildren but not able to use it.

There is no carpet anywhere in the hallways and rooms, so noise ricochets everywhere. I was woken up a number of times late at night by drunk guests returning to their rooms after partying. The shower did not get particularly hot - I could not get the water to get more than lukewarm. The blanket on the bed was so minimal I had to crank up the heater to be warm enough to sleep.

Clean Room, very polite staff, enjoyable stay. Only reason not 5 star was I never received my ID back from the person checking me into the hotel, and instead of calling or emailing me, (They do have my info after all.) They put it in the lost and found. It all worked out, but give me a break!

Very clean and nice property