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"Stayed in a cold room. Outstanding experience. The artwork in each room is fantastic. "

"Nice"

"Great property. Easy to use, close to train/public transport and comfortable."

"I stayed in a glass igloo and it was amazing. The serene surroundings made for a peaceful stay. A moose passed by my igloo several times during my stay and I was able to get some decent photos of the aurora borealis. In the winter you can take a short walk across the river and see the sites of Jakkasjärvi, which includes the world famous Ice Hotel. The staff were kind and extremely helpful. The igloo, lounge, and shared bathrooms were immaculate. The provided breakfast was minimal but sufficient. I would highly recommend staying here."

"Friendly helpful staff. Good dinner in hotel restaurant. Nice breakfast buffet. Spacious attractive lobby. Clean room with most of the things one expects. The free shuttle from the train station stopped across the street from the hotel. "

"Great hotel with really friendly and helpful staff, good breakfast with plenty of options including fruit, eggs and pastries, the Thai grill was good for a quick bite and the restaurant / bar in the hotel had good food options which were excellent. In the old centre of kiruna so the new centre is a taxi ride away but if you’re out doing organised trips, it doesn’t really matter"

"Hotel was comfortable and the food was great. Only concern was slightly slippery conditions from lobby to hotel room but the walkways were otherwise well sanded. "

"While this may have been cheaper than other options, it was not worth the money. The building is like a shed located away from the main city centre. My room smelled like cigarette smoke when I arrived. I think it may have been coming in through the vents however it was overpowering and very unpleasant for a non smoker. The bathroom completely flooded from using the shower as the drain did not work properly. The room and bathroom are both very small but this was expected. The property itself is unstaffed but they are also very hard to contact as they don’t answer the phone or respond to emails. I called a number of times and the only time someone picked up they told me they would take a message and call back, however I never received a call. I wouldn’t return and would recommend finding somewhere else to stay. "

"Easy late check in. Perfectly suited to our needs. "