Kurla West Hotels, Mumbai

"Great hotel for our one night stop over at the airport. Easy to find and conveniently located, with easy check in, and quiet room with everything you need "

"We purchased a package that included one way transportation from the airport. The hotel did not provide the transportation we requested but went over and beyond to make the situation right once we finally arrived. Beautiful hotel, lovely attentive staff and excellent dinner buffet. Room was well appointed and bed was comfortable. We had the opportunity to visit the 9th floor lounge and was very pleased with the vibe and offerings. Only giving four stars because location is challenging. Despite being adjacent the airport it took 30 minutes to get there and return. We would recommend this hotel."

"This is an amazing historic hotel with great staff, it was a pleasure to stay there a few days. Everyone helpful, many areas to hang out and enjoy the ambience. Would love to come back "

"Every aspect of our stay was excellent "

"One of the best hotels I have ever visited. Great ambience and easily accessible to go and visit Mumbai! "

"Very very loud music on the first night complained but nothing done people upstairs having a party banging and loud music again complained twice and nobody got back to me very very disappointed with Novotel. Emailed a complaint and still heard nothing back"

"Didn’t use gym and AC was working perfectly fine. Staff was very helpful and rooms were clean "

"First rate hotel in every sense, from cleanliness, to housekeeping, to front desk staff, to transportation, to the on-site restaurants and orderliness of the rooms. Zero complaints about this top-notch facility."

"It's clean but not sparkling. It is dated and a bit tired. Everything works it's just to be a top hotel it is on need of updating. The pool needs an overhaul. Don't go on the photos. "