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"Breakfast was good. They seem terribly short staffed. So there is a loooong wait before you’re served. I feel staff is exhausted too with little or no down time. The same people were seen on duty all day long. Reception staff seems a little lost. For every query it’s - I’ll get back to you & No one gets back. I was surprised to see my villa not cleaned & beds not made after a 5-6 hours outing. When i asked why, i was asked back if I had asked for room cleaning! This was shocking. I have never before ASKED for the room to be cleaned! A trivial problem - there was no Diet Coke on any day at any meal. I had asked for it on day 1. No effort was made to procure it for the next 3 days either. Disappointing. Lastly, the famous South Indian thali was not readily available. This was strange. We were told that you need to book it 24 hours prior. So we did that. Imagine our surprise that when we reach the restaurant absolutely starving after sight seeing & ask for our Thalis ( booked for 8 PM & we reached at 8:15 PM ) everyone looked surprised. The manager wasn’t there. The waiter looked surprised. We were upset. As senior citizens we eat meals at fixed hours. Food was finally served after 9 PM. The resort is beautiful. People come for the ambience & stay. But they’ll lose customers if they don’t get their staff trained afresh. PS. There was absolute RELUCTANCE to give us the hotel car. The staff kept pushing us towards a private taxi service. "

"Lovely staff. Very helpful especially booking taxis. "

"Room was not provided mentioning that the booking was not done "

"The staff was helpful but the room was horrible. The room and toilet were both untidy. The toilets had terrible dirt and was hard to use. My overall experience was terribly fuming."

"Small hotel near Chidambaram town. Mostly run by female staff which is very commendable and the staff were very friendly and helpful. Facilities were old with geyser for hot water and limited shower facilities and use of bucket and tumbler for having a shower. Reason we stayed here as we wanted to visit Chidambaram Chilli Nataraja temple and had to stay for 1 night. Probably wouldn't stay more than a night."