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"It’s a nice place but the owner needs to talk to the cleaners and the people at the reception. My room wasn’t clean and trash wasn’t for two days. You call the reception for so many times and no one will answer you only for you to walk up there and you will see the workers on their phone. The waitress at the restaurant are very friendly and good."

"Good "

"You actually get what you paid for. I was looking for affordable lodging for six nights and it didn’t meet my expectations. The environment is clean and the staff wonderful. The amenities were bad. Kept changing WiFi password every day . There were no outlet in the bathroom and the bed sheets and covers were extremely bad. The breakfast was policed by staff and served in a minimal quantity."

"The hotel manager as well as the staff were eager to meet your needs, i love the location it's quite and the food is great "

"This is a great place for personal and family travels "

"Pool was not cleaned but overall the place is one of the best hotels. "

"It was clean and nice staff"

"This hotel is horribly run. I reserved 2 nights on Expedia only to get there and the hotel staff to tell me they had no record of my booking. The room had not been cleaned or readied for guests because they were not expecting a guest. I had to call the owner who supposedly lives in Austria, made an international call for that and he was very dismissive of the situation and offered no help. One of the managers actually told me that they were not listed on Expedia and someone else must have created a fake listing and my reservation was not paid for. The night before I left they finally got in touch with one who had created the Expedia listing and confirmed my reservation was valid. The hotel itself isn't bad, the road to get there is really bad. The surroundings are beautiful as it sits right on Lake Bosomtwi. But this experience soured my stay. This was horrible coordination on their part. They need to do better. I don't blame the on-site staff, I blame the management who failed to communicate things with their staff. "

"My stay was excellent. From the moment I arrived to the moment I checked out, everything was seamless — thanks in large part to the amazing front desk manager, Eunice. Eunice is truly a gem. Her warm smile, welcoming attitude, and genuine dedication to making guests feel comfortable set the tone for my entire stay. She handled my check-in with outstanding professionalism, ensuring I had everything I needed and answering all my questions with patience and clarity. Throughout my stay, she remained just as attentive — always ready to assist, always cheerful, and always going the extra mile to make sure guests are happy. Her delightful personality paired with exceptional customer service made a remarkable difference. It’s rare to come across someone who blends friendliness, competence, and hospitality so effortlessly. Eunice is, without a doubt, one of the biggest assets to Macoba Apartments. The apartment itself was clean, modern, and comfortable — but the service I received, especially from Eunice, is what will make me return and recommend Macoba Apartments to anyone visiting Kumasi. "