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"Absolutely magnificent hotel! The staff are so helpful and super friendly. Nothing is too much trouble for them. The food is divine! We ate many meals here because the food is so good! Central heating takes the chill off, in the room. The room was big and the bed very comfortable. The rainfall shower is hot the bathroom big and clean. From the balcony we had picturesque views of the nearby mountains and the snowy peaks further away. The travel desk helped us arrange a day in the snow which was incredible. The hotel is walking distance from Mall Rd shops, cafes and restaurants, the Buddhist temple and monastery, markets and other sights. We enjoyed every minute here and in fact extended our stay here!"

"Good ambience and supportive staff"

"Great place, even warmer staff that really make the place worth the stay. Great food and very cozy bar! We stayed in the mountain suite which was great value for money. Will stay here again next time we visit"

"Nice and comfortable stay; breakfast was good work lots of options"

"It was an amazing stay for 2 nights. Staff behaved very politely and Mr. Manish and his team at restaurant are fantastic people to take care of guests with mouthwatering food and warm hospitality."

"I booked this hotel through Expedia because it had a 4-star rating, excellent reviews, and showed a location just 0.44 km from Mall Road. Unfortunately, the experience was extremely disappointing and felt misleading. The overall cleanliness was unacceptable. Carpets in the room, reception, and hallways looked extremely dirty. The furniture fabric and cupboards were very dirty, baseboards were not clean, the floor had burn marks, and even the room phone had accumulated dust on it. The washroom had a strong drainage smell and the tiles were not properly cleaned. While the staff were friendly, the condition of the property is far from what anyone would expect from a 4-star hotel. The rating and reviews online do not reflect the actual condition of this place. "

"Room was good, Services and food was truly 5 star. Road leading to this property is bit damaged but manageable. Would definitely recommend this hotel. "

"We visited Manali as part of our trip to India. I choose Tiaraa in Manali after a bit of research. Even though I did research, I was still a bit afraid of the place have choose to stay. I am glad I made the choice to stay at Tiaraa in Manali. As we entered the front staff made us feel welcome and directed us to our room. The room was clean, beautiful timber interior and most importantly the bathroom was clean and fitted with nice fixtures. The restaurant in hotel also served tasty, hygienic food and the staff in restaurant was really caring, polite and helpful to all the guests. I will definitely recommend anyone heading to Manali to stay at Tiaraa."

"Great views and activities, but food needs improvement We stayed at ITC Welcome, Manali for a day and the property is truly beautiful. The hotel offers stunning views of snow-capped mountains all around, making it a very scenic and peaceful place to stay. The property has a wide range of activities, which makes it a good choice for guests who prefer spending time within the resort itself. However, the location is quite secluded and far from main Manali, which may not be ideal for those looking to explore the town. While we had booked both dinner and breakfast buffets, the food was average and did not meet the expectations one usually associates with ITC properties. The options were limited and the taste was just okay, especially compared to other ITC hotels that we have been at. Overall it was a good experience"