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"Very helpful and kind staff."

"Awesome rooms; very neat, clean and luxurious. Extremely nice staff. Very helpful and nice behaviour. However, pictures of rooms are mismatched with actual rooms. If you book a room based on pictures, you may get disappointed to see that the room you booked is different from what you saw in picture. "

"The only plus point was the location in this property. I am a returning guest and came back here after a gap of 10 years and experienced a massive let down in terms of hotel services. My last experience was charming which made me book this hotel again but this time the experience was terrible. Service by the staff was late and not responsive most of the time. The bathroom was not clean, amenities were in bad state and quality and the food at the in house restaurants were overpriced looking at the service standard and staff efficiency. They are charging 5 star price for a 2 -3 star property. It’s very sad because the property has so much potential but lack proper management."

"good "

"Good quality hotel. About 1 mile from the beach. Nice clean rooms. Good range and quality for breakfast The days I was there, an evening buffet was avaiable for a small extra charge - good value RECOMMEND"

"Great location and great service by Kavia Gowtham Faraz Soubi "

"Excellent property located at a prime location in Pondicherry. The staff was very prompt and helpful with all our requests. "