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"Fantastic location and a very nice apartment "

"Selv om at The Reset slår sig op på kurophold m.v, så er det også velegnet til en almindelig slotsferie. Slottet er under renovering, og man fornemmer at de nye ejere gør meget ud af, at alle detaljer er perfekte. Den værelsesfløj vi boede i var færdigrenoveret, og værelset var meget stort og velindrettet med sans for de små detaljer. Til værelset var der en terrasse med udsigt over søen. Morgenmadsbuffet blev serveret i flotte omgivelser i selve slottets festsal. Her kan man også bestille...

"Great stay and a very comfortable room. The staff was very helpful and worked with me to help make a minor special accomodation for my short visit."

"We get to the hotel and greet the receptionist and say we have a reservation and she starts speaking in german and say we don't have a reservation (i think) in a very angry way, and when i didn't understand she got even angrier and gesticulates at us, and then guy shows up that speaks good enough english and we ask what's wrong and he says nothing and we get our key. If I hadn't already paid for the room i would just have left. The angry receptionist really caught us by surprise, we have been...

"Fin overnatning. Lækkert med eget bryggeri"

"Top Wohnung und super sevice"

"Charming small hotel visited a week before Easter 2024 - not their peak season so I suspect it is sometimes harder to get the lovely room on the 5th floor - but the room itself was a solid without being outstanding. The breakfast included in the room was decent - perhaps not as good as in some larger hotels but it would be unfair to expect them to provide as much variety in such a small hotel - and the made to order choose your eggs was a nice touch. The sauna area which we had to ourselves was...

"Clean and tidy apatments."

"Alles bestens. Sehr zu empfehlen. "

"Wir haben uns sehr wohl gefühlt und die Gastgeber sind super freundlich und das Konzept ist gut durchdacht. Danke-wir kommen gerne wieder 😊!"

"Excellent stay"

"It was by far the WORST hotel i ever been to and the service was terrible. They didnt have an elevator so I told them i have a baby and they should change my room to the first floor but they denied because they said it will cost them! They didnt care bout the customer needs they didnt help me i had to carry the baby and my bags upstairs and later take it all down again even though i told them im operated and had a C section. We had 4 nights there and i told them any time possible let me go to...

"Sehr angenehmes Hotel, ideal für Fahrradfahrer."

"Zweck der Übernachtung war, eine allzu frühe Anfahrt in den Raum Malchin zu vermeiden, so dass das Hotel Marcus den Zweck hatte, eine verhältnismäßig günstige Nacht in der Gegend verbringen zu können. Für diesen Zweck ist das Hotel sehr gut geeignet, ich habe mich immer wohl gefühlt. Das Essen war gut, das Personal nett. Das Einzige, was etwas störte, war, dass das Zimmer keine Möglichkeit zur Verdunklung der Fenster bot, so dass es nachts relativ hell im Zimmer war. Hier wären Innenrollos...