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Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
View from Room
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.0/5 Very Good
138 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast Available
  • Business Services
  • Laundry

Map

Explore the area

Popular LocationDarul Makmur Stadium14 min walk
Popular LocationHeroes Museum17 min walk
Popular LocationWan Fo Tien Temple10 min drive
AirportKuantan (KUA-Sultan Haji Ahmad Shah)19 min drive

Choose dates to view prices

  • Superior King Room

    Room amenities

    • 31 sq m
    • City view
    • Sleeps 3
    More detailsSuperior King Room
  • Deluxe Room, 1 King Bed

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed
  • Superior Twin Room

    Room amenities

    • 31 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Twin Room

About this area

Kuantan

In the city centre, Rocana Hotel is in a walkable area with great shopping. Wan Fo Tien Temple and Kuan Ti Kong Chinese Temple are local landmarks, and the area's natural beauty can be seen at Gelora Park and Teluk Cempedak Beach.

Visit our Kuantan travel guide
Map
Popular Location

What's nearby

  • Darul Makmur Stadium - 14 min walk
  • Heroes Museum - 17 min walk
  • Gelora Park - 9 min drive
  • Wan Fo Tien Temple - 10 min drive
  • Taman Teruntum Mini Zoo - 10 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 19 min drive

About this property

Rocana Hotel

3-star hotel with business centre and 24-hour front desk
A business centre, a meeting room and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and multilingual staff. All 87 rooms offer free WiFi, minibars and flat-screen TVs. Room service (during limited hours), coffee/tea makers and free bottled water are among the other amenities available to guests.
Rocana Hotel offers 87 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Kuantan hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks and gloves available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: MYR 20 for adults and MYR 12 for children
  • Room service available

Family friendly

  • Dry-cleaning service

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hairdryer (on request)
  • Shower

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

MastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 20 for adults and MYR 12 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.

We should mention

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Rocana Hotel Kuantan
Rocana Hotel
Rocana Kuantan

Frequently asked questions

Can I cancel my reservation for free at Rocana Hotel and receive a full refund?
Yes, Rocana Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Rocana Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Rocana Hotel?
As of 10 Jul 2020, prices found for a 1-night stay for 2 adults at Rocana Hotel on 13 Jul 2020 start from NZ$75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to anytime.
What time is check-out at this hotel?
Checkout is at noon.
Where is Rocana Hotel located?
Located in the heart of Kuantan, this hotel is within 1 mile (2 km) of Darul Makmur Stadium and Heroes Museum. Wan Fo Tien Temple and Gelora Park are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for Rocana Hotel

4.0
Very Good
5 - Excellent
39
4 - Good
74
3 - Okay
19
2 - Mediocre
4
1 - Poor
2
4.2
Cleanliness
4.1
Service and Staff
4.0
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is friendly during check-in. The room is spacious and bed is big and comfort. Aircond is very cool. Water pressure is strong

Stayed 1 night in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money

Value for money at a convenient location. The room is spacious with adequate amenities. Breakfast spread was lovely too.

Stayed 1 night in Mar 2020

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is located in an ideal location - walking distance to mall and shops, pretty clean. Only disappointment was that we could hear conversation/noise from next rooms. It can be quite scary if you wake up middle of night to the loo and hear these voices.

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy with breakfast

Good location and service

Stayed 3 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Oct 2019