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Balai Serama Guesthouse

3.0 star property
Beach hotel with free breakfast and free local area shuttle

Choose dates to view prices

Photo gallery for Balai Serama Guesthouse

Exterior
Lake
Exterior detail
Deluxe Room 2 Beds
View from property
Located near Taman Negara Tourist Info Center, Balai Serama Guesthouse offers breakfast and Malaysian specialties in its garden-view restaurant. Travelers can use WiFi, relax outdoors, or take a free shuttle to nearby attractions. Past visitors praise the attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
The current price is NZ$139
includes taxes & fees
25 Sept - 26 Sept

Room options

Check availability for these dates

Tonight

Sept 20 - Sept 21
Check availability for tonight Sept 20 - Sept 21

Tomorrow

Sept 21 - Sept 22
Check availability for tomorrow Sept 21 - Sept 22
Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room 2 Beds

Down duvets, desk, free cots/infant beds, free WiFi

Deluxe Room 2 Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Down duvet
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Down duvets, desk, free cots/infant beds, free WiFi

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Down duvet
Private bathroom
Electric kettle
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Kuala Tembeling, Balai Serama Guesthouse is in a national park and on the riverwalk. Taman Negara Tourist Information Center is another place to visit that comes recommended.
Visit our Kuala Tahan travel guideOpens in a new window
Map
Kampung Padang, Taman Negara, Kuala Tembeling, 27000

What's nearby

  • Taman Negara Tourist Information Center - 7 min drive - 5.3 km
  • Taman Negara National Park - 7 min drive - 5.3 km

Restaurants

  • ‪Ann Restaurant - ‬6 min drive
  • ‪Mutiara Taman Negara - ‬7 min drive
  • ‪Seri Mutiara - ‬7 min drive
  • ‪Restaurant Family - ‬7 min drive
  • ‪Wan's Floating Restaurant - ‬7 min drive

About this property

Balai Serama Guesthouse

Hotel near Taman Negara Tourist Information Center
A free breakfast buffet, a terrace and a garden are just a few of the amenities provided at Balai Serama Guesthouse. The on-site Malaysian cuisine restaurant, Balai Serama Guesthouse, offers breakfast, dinner and garden views. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and dry cleaning/laundry services are available to all guests.
Other perks include:
  • Free self-parking
  • A free local area shuttle, coffee/tea in reception and tour/ticket information
  • Smoke-free property, concierge services and luggage storage
Room features
All guest rooms at Balai Serama Guesthouse have thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and free bottled water.
Other amenities include:
  • Down duvets and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • Electric kettles, daily housekeeping and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 4 kilometres
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee

Restaurants on site

  • Balai Serama Guesthouse

Family friendly

  • Free area shuttle
  • In-room cot

Conveniences

  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • On the riverwalk
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Important information

Optional extras

  • Hosted evening meal: MYR 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Property is also known as

Balai Serama Guesthouse Hotel Kuala Tahan
Balai Serama Guesthouse Hotel
Balai Serama Guesthouse Kuala Tahan
Balai Serama Guesthouse Hotel
Balai Serama Guesthouse Kuala Tembeling
Balai Serama Guesthouse Hotel Kuala Tembeling

Frequently asked questions

Is Balai Serama Guesthouse pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Balai Serama Guesthouse?

As of 20 Sept 2025, prices found for a 1-night stay for 2 adults at Balai Serama Guesthouse on 25 Sept 2025 start from NZ$139.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Balai Serama Guesthouse?

Self-parking is free at this property.

What time is check-in at Balai Serama Guesthouse?

Check-in start time: 2 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Balai Serama Guesthouse?

Checkout is at 10 AM.

Where is Balai Serama Guesthouse located?

Situated on the riverwalk, this hotel is 2.9 mi (4.6 km) from Taman Negara Tourist Information Center.

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Balai Serama Guesthouse Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 33 reviews
Rating 8 - Good. 11 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely people who run this place and great location right on the river
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location on the river next to the jungle

We had a lovely 2 nightstay in this welcoming guesthouse. It is an idyllic location on the river and close to the National Park for jungle walks and river trips. Excellent home cooked evening meal and a more than adequate breakfast.
Stayed 2 nights in Feb 2018

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die beiden Betreiber waren super nett, das Essen immer sehr lecker und frisch und die Lage überragend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Wij vonden Balai Guesthouse helemaal geweldig. Marja is geweldig! Alles super geregeld. Heerlijk diner en ontbijt. De dagtrip moet je echt doen! Zo gastvrij… Wij raden het iedereen aan. Babette en Jan.
Stayed 2 nights in Sep 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heerlijk verblijf

Het was een erg leuk en mooi verblijf. Marja en haar man zijn echt schatten van mensen. Ze doen alles voor je. Je kan er leuke excursies boeken. Vooral de trip die de hele dag duurt is echt de moeite waard. Moet je doen. Met de boot naar de waterval is ook zeer de moeite waard. En dan weer thuiskomen en de schitterende tuin en terras uitkijkend over de rivier. En dan aanschuiven aan het buffet. Heerlijk eten. De sfeer die er hangt is aangenaam.
Stayed 3 nights in Dec 2024

2/10 Terrible

rafal

Stayed 1 night in Aug 2024

8/10 Good

Mikael

Stayed 2 nights in Apr 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Dominik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne, familiäre Unterkunft am Nationalpark!
Stayed 2 nights in Feb 2024

10/10 Excellent

Luuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming hosts, rooms were very clean, food was good and the location was beautiful
Stayed 2 nights in Feb 2024

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice guesthome at the water, clean rooms, organized a nice Tour from the hotel to the jungle. Breakfast and diner are ok. Friendly. Beds too hard for our liking. No WiFi allthough displayed that there is. Overall a good stay
Stayed 2 nights in Sep 2023

8/10 Good

Guus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima accommodatie in een prachtige omgeving.
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer gastvrij ontvangen. Kamers zijn schoon en goed verzorgd. Het ontbijt en avond eten was lekker en goed verzorgd.
Stayed 2 nights in Mar 2020

8/10 Good

Cor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

heerlijke uitvalsbasis

een fijne uitvalsbasis om de schitterende jungle te ontdekken. De verzorging is prima en ze zijn je graag van dienst met alles. Het avondeten is inclusief en smaakt prima. Doe vooral de boottocht op de rivier: 8,5 km varen de jungle in. Marja regelt het graag voor je
Stayed 2 nights in Mar 2020

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon accueil, très bonne guesthouse, bon repas

Stayed 2 nights in Feb 2020

8/10 Good

Goncalo

Liked: Cleanliness, property conditions & facilities, room comfort
Estadia positiva num local fantástico! Bem limpo, muito agradável e com boas refeições. Os transfers para Taman Negara foram fundamentais! Como pontos menores houve o facto de não haver internet durante a estadia. A simpatia da gerente também é um ponto a melhorar.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convivialité et gentillesse

Séjour plus que parfait et les repas excellents je le recommande
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to the river. Room is comfortable for the price. Shuttle service to main Taman Negara attractions point is helpful.
Stayed 1 night in Jul 2019

6/10 Okay

Franck

Liked: Cleanliness, property conditions & facilities, room comfort

J'y reviendrai pas. ..

Mauvaise odeur dans la chambre de mes filles. Pour dormir faut choisir entre chaleur ou bruit de la climatisation. Pas de wifi. Ambiance froide manque de décontraction. Par contre nous ont transporte gratuitement de l'hôtel au centre. Repas correct manque de dessert fruit...
Stayed 3 nights in Jul 2019

6/10 Okay

Franck

Liked: Cleanliness, property conditions & facilities, room comfort

J'y reviendrai pas. ..

Mauvaise odeur dans la chambre de mes filles. Pour dormir faut choisir entre chaleur ou bruit de la climatisation. Pas de wifi. Ambiance froide manque de décontraction. Par contre nous ont transporte gratuitement de l'hôtel au centre. Repas correct manque de dessert fruit...
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great home cooked food and so tranquil. Absolutely lovely
Stayed 2 nights in May 2019

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pearl in the jungle

Great food Very nice people Very clean Super relaxing
Stayed 1 night in Mar 2019

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