Kuala Muda District Holidays from NZ$3,533

Staff were great. Good location.

La propiedad esta super bien ubicada , el estudio es realmente hermoso y la atencion que te brinda el encargado SAIFUL es extraordinaria esta las 24 horas con el telefono en mano para que le escribas en caso que necesites algo, realmente te soluciona todo lo que esta a su alcance. La parte Negativa es que desde que hice el check in hasta que me fui NUNCA llego el jabon de mano y para bañarse, por lo tanto me tuve que comprar uno yo mismo. El WIFI cuando funciona es bueno , yo me aloje 3 noches y hubo momentos que fallo. Todo lo excelente que hace Saiful se viene abajo porque los dueños no apoyan todo el esfuerzo que el encargado hace. Si los dueños mejoran el lugar seria 10 de 10 , hoy le doy un 7 porque Saiful le pone ganas para que todo marche bien.

The room was lovely, extremely comfortable bed and pillows, regular room service with cleaning, my only frustration was nobody on the desk spoke decent English, so the communication was difficult, also you couldn’t order a coffee until 11am which I thought was ridiculous as when I was heading out earlier of a morning it would have been nice to grab a take away coffee, and also they only have full cream milk, which I can’t have, so many people require either soy, almond or skim milk.. also when I enquired at the desk about accessing Netflix and YouTube for my tv in my room, I was advised you only have access link if you have a android mobile, and I have an I phone as alot of people do, I found this rather disappointing.. the area location on the beach was absolutely beautiful..

Clean room, gracious staff

Good high end hotel in the center of Penang, polite staff, nice pool. In the evening there are not that many people in the pool so very enjoyable