City view

Reviews of Travelodge Chinatown Kuala Lumpur

3.5 out of 5
Travelodge Chinatown Kuala Lumpur
No 7, Jalan Hang Kasturi, Kuala Lumpur

Reviews

7.8

Good

Rating 10 - Excellent. 257 out of 1000 reviews" "
Rating 8 - Good. 475 out of 1000 reviews" "
Rating 6 - Okay. 193 out of 1000 reviews" "
Rating 4 - Poor. 49 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Mohammad Azmi

Travelled with partner
toilet cubicle got no leg space and bidet has no hand squeeze lever
Stayed 3 nights in Mar 2024

8/10 Good

Moni, San Jose

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Nil
Stayed 3 nights in Dec 2023

10/10 Excellent

Nai Shun

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Can be noisy for some people as it is beside the LRT track and you will have to be able to sleep with the track noise made by the LRT train.
Stayed 5 nights in Dec 2023

10/10 Excellent

nucharee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient short stay hotel
Only needed for one night before a flight. Very close (about 100 metres), to mrt station and bus station. Clean and comfortable. Night desk clerk was very helpful ordering a taxi using his grab app as we left at 5am before the mrt is open at 6am. Used the mrt in the evening to get to Jalan Alor and the nearby bars.
Stayed 1 night in Dec 2023

8/10 Good

Megan

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 2 nights in Nov 2023

8/10 Good

Caroline

Liked: Staff & service
Vast choice of transport from free rides on GOKL bus (within KL) to different means of rail transportation, Grab, Uber, etc are within walking distance. Vast choice of food too. However, some guests may find the location being noisy.
Stayed 5 nights in Oct 2023

10/10 Excellent

Yupares

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

HIUHA

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property not clean, lot of stains on the walls & cabinets area. Pillows & towels also old & dirty.
Stayed 3 nights in Sep 2023

10/10 Excellent

Yakup

Liked: Cleanliness
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible hotel
I realise my jacket is left in the hotel room when I reached KLIA. I contacted the hotel a few days and the hotel promised to send me email for the details; However, it is a empty promise again and again.
Stayed 2 nights in Jul 2023

10/10 Excellent

David Edgar, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is good however hotel lack of staff as a request for hairdyer took 3 calls before it was sent to our room
Stayed 1 night in Jul 2023

8/10 Good

Deva, Johor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay place
Stayed 1 night in Jul 2023

2/10 Terrible

John paul

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Reception staff were friendly and helpful, hotel very close to chinatown and central markets, reasonable costed accommodation however expensive to extend
Stayed 3 nights in Jul 2023

10/10 Excellent

Edder

Liked: Cleanliness, staff & service, property conditions & facilities
Near to LRT
Stayed 1 night in Jul 2023

10/10 Excellent

Ivan

Stayed 2 nights in Jul 2023

8/10 Good

Gurleen

Stayed 4 nights in Jun 2023

8/10 Good

Wu Song, Singapore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
pretty standard hotel.... hotel has private carpark but it is a separate 10 ringgit a day, as of this feedback. very close to petaling street but the area seems to be a shadow of itself. everybody seems to be selling very low quality knockoffs.... there are still a few heritage eateries in the area but the shopping seems a bust to me.
Stayed 2 nights in Jun 2023
Response from Sharifah on 21 Jun 2023
Thank you for your kind response. SharifahFront Office Manager

10/10 Excellent

Yew-Wooi

Liked: Staff & service
Stayed 4 nights in May 2023
Response from Sharifah on 21 Jun 2023
Thank you for your kind response. SharifahFront Office Manager

10/10 Excellent

helen

Stayed 2 nights in May 2023
Response from Sharifah on 21 May 2023
Dear Helen,Greetings from Travelodge Chinatown Kuala Lumpur!Thank you so much for your kind feedback!SharifahFront Office Manager

8/10 Good

ivan

Stayed 1 night in Apr 2023
Response from Sharifah on 26 Apr 2023
Dear Ivan, Greetings from Travelodge Chinatown Kuala Lumpur!Thank you so much on your kind rating.We look forward to welcoming you to our hotel.SharifahFront Office Manager

8/10 Good

Chee Yian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
Always stay here because of its location. A bit noisy now due to the LRT train passing by
Stayed 3 nights in Apr 2023
Response from The Management on 10 Apr 2023
Thank you for taking the time to review the property and for the positive feedback. It is important to us that our guests feel welcome and comfortable at our hotel. We are very delighted that you remarked on strategic location for places of interest (Chinaotwn, Central Market) & public transportation.We look forward to your next stay with us.Thank you.SincerelyThe Management

8/10 Good

NIKOLAOS

Stayed 8 nights in Feb 2023
Response from SITI NURFADILAH on 7 Apr 2023
Warm greetings from Travelodge Chinatown Kuala Lumpur!We wish to convey our gratitude for considering us as your preferred hotel for your stay.Thank you for taking the time to review the property and for the good rating. We wish you safety on your next adventure and look forward to your next stay with us.

6/10 Okay

Ann

Liked: Staff & service
The hotel location is by the train station, can be a bit noisy at times, however its incredibly convenient.
Stayed 1 night in Jan 2023

8/10 Good

Mike

Liked: Staff & service, amenities, property conditions & facilities
Nice location near chinatown. Very quiet and comfortable. Hallway floors were dirty. Were not vacuumed for 3 days. But my room was great!

6/10 Okay

Harjeet

Liked: Cleanliness, property conditions & facilities, room comfort
The car park is in a very bad situation... too many cars over each park. Very limited n tired conditions. Wanted to stay on but check out early. The staff were nice.
Stayed 1 night in Dec 2022

2/10 Terrible

Shalani

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing I liked about the hotel. The parking itself was a big put off. Managed by a third party so you have to pay RM10 but not guaranteed of a parking lot because it's only one floor at the basement. If you come later and there isn't parking, cars are just parked back to back till they spill to the entrance. You have to give your car keys to those managing the parking and they would remove the vehicles. The location isn't safe if you're staying with a family. If you plan to drive around instead of using public transportation, this hotel is not one for you. The amenities are limited, room is congested (mine was a family room but so cramped, there was water on the wooden floor, scratches on the floor too, no bath shampoo, the air cond was super freezing and couldn't be switched off) the list goes on and on.... won't come back here at all. Travelodge KL City Centre is a far cry from Travelodge Ipoh ( I enjoyed my stay at the latter)
Stayed 1 night in Dec 2022

10/10 Excellent

Ramune

Stayed 3 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay to be repeated
I cannot fault this hotel! Location, the view I had from my top-floor room, convenience, in-room safe...
Stayed 1 night in Dec 2022

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location. Clean, Comfortable beds, great shower. If there were any issues with our room this was sorted straight away. Didnt like how we were offered to amend the booking before a certain date as booked well in advance and that is why we booked through expedia but when we tried to change check out dates this was not available & paid via voucher so lost a nights stay, as our plans changed. Will not book another travel lodge again.
Stayed 3 nights in Dec 2022

8/10 Good

Hilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s good

10/10 Excellent

Ramune

Stayed 3 nights in Dec 2022

10/10 Excellent

Sui Kam

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for shopping and transit. Hotel is clean and staff is very friendly. The River of Life is only 6 min on foot. The KOGO purple bus is 2 min walk from hotel. It's a good hotel if you like to stay in the Chinatown area.
Stayed 3 nights in Dec 2022

10/10 Excellent

Chee Yian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location.
Whenever I visit Kuala Lumpur, Travelodge City Centre is my first choice.because of its location. It is about 5 to 7 minutes walk to Chinatown, f&b outlets are available 24/7 and the Pasar Seni MRT station is just at the back. I have always found the Frontline staff very friendly and helpful. However, for this trip, the counter staff seems to have changed. Previously, the counter staff helped me book Grab to various destinations. However, this trip, the counter staff said she cannot do it. I wonder whether this is a policy of the hotel. The day duty Security Officer is someone who is very approachable and helpful. Each trip I will get to see him smiling and helping with luggages, etc. Really appreciate him.
Stayed 3 nights in Nov 2022

10/10 Excellent

Chee Yian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Each time I visit Kuala Lumpur, my first choice of hotel is Travelodge Hotel City Centre mainly because of its location. It's just 5 minutes walk to Chinatown where good variety of local food is available. And the Pasar Seni MRT station is right at the back making travel to any major shopping mall a breeze. Staff is courteous and helpful too. Room is of reasonable size for its price and cleanliness is maintained.
Stayed 3 nights in Nov 2022

4/10 Poor

Quinn

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
I really liked the staff they very friendly and helpful, but the most disappointing thing was the rooms. The floors, underneath the bed, in the bathrooms and the windows were very dirty. It was quite difficult to clean it myself, so I had to leave it to the Housekeeping.
Stayed 4 nights in Nov 2022

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location, train station right next door. China town right next door. Central Market right next door! and many tourist attractions. Great helpful and friendly staff. The best bed i have slept in in Asia!
Stayed 2 nights in Oct 2022

6/10 Okay

Hea Liong

Travelled with partner
Liked: Staff & service
Close to public transport system. Lack of night activities.
Stayed 2 nights in Oct 2022

8/10 Good

James

Stayed 2 nights in Oct 2022

8/10 Good

Albert

Liked: Cleanliness, staff & service
Toilet too small but location is super.
Stayed 2 nights in Oct 2022

2/10 Terrible

Eng Hee

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Worst hotel ever stay
Worst hotel ever stay
Stayed 1 night in Oct 2022

4/10 Poor

Nur Diyana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for 2 nights, but only stay for 1 night.
Stayed 2 nights in Sep 2022

10/10 Excellent

Harun

Stayed 1 night in Sep 2022

10/10 Excellent

SOON TEIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Hanifah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The distance between the train station and central market within mins walk. The staffs are also friendly. Thank you so much for the hospitality.
Stayed 3 nights in Jul 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
backpacker stay
front desk male on duty 20jul with mask down, just finish eating to greet my check in! room provided look run down, towels faded stained with blood allowed for guest usage ? safe bx locked not working ! What a dead disappointing stay !
Stayed 2 nights in Jul 2022

10/10 Excellent

Chum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good very near to every where
Stayed 1 night in Jul 2022

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good price
Stayed 1 night in Jul 2022