Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, pool loungers

Reviews of Aloft Kuala Lumpur Sentral

4 out of 5
Aloft Kuala Lumpur Sentral
No 5, Jalan Stesen Sentral, Kuala Lumpur Sentral, Kuala Lumpur

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1009 reviews" "
Rating 8 - Good. 282 out of 1009 reviews" "
Rating 6 - Okay. 56 out of 1009 reviews" "
Rating 4 - Poor. 12 out of 1009 reviews" "
Rating 2 - Terrible. 25 out of 1009 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wish there were USB sockets in room. Also alarm clock made noises all night. Shower temperature control was really difficult to control! Liked the roof top bar. Staff were super nice.
Stayed 1 night in Mar 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in convenient locatiom
Stayed 1 night in Mar 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was efficient, helpful and friendly. I like the late checkout (12noon). The room was spacious but it needed a coffee table to go with the sofa.
Stayed 1 night in Mar 2024

10/10 Excellent

Eamon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and friendly check-in. Good sized room with great facilities. Located right on KL Sentral so very convenient for all modes of transport. Nice pool on top floor also.
Stayed 1 night in Mar 2024

10/10 Excellent

Riad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will book again
Stayed 4 nights in Feb 2024

10/10 Excellent

Shy Yee

Stayed 2 nights in Mar 2024

10/10 Excellent

Riad

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will book again
Stayed 3 nights in Feb 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic, a most enjoyable stay in KL. I will be back as soon as possible!
Stayed 10 nights in Mar 2024

10/10 Excellent

Francesc

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal hotel next to the train station with the express service to the airport.
Stayed 2 nights in Mar 2024

10/10 Excellent

Riad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will book again
Stayed 2 nights in Mar 2024

8/10 Good

Ahmad Shafiee

Travelled with family
Good location
Stayed 2 nights in Mar 2024

10/10 Excellent

Vui Seng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in Feb 2024

10/10 Excellent

Rozana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay at this conveniently located hotel. The NU Sentral is also linked to the hotel so all our needs were met. Room is also well-equipped and clean.
Stayed 1 night in Feb 2024

10/10 Excellent

ANUAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location within the centre of transportations hub, making it very convenient to move around. The big mall next door is a great healing for anything else including the traditional eateries nearby are great choices for foodies. The hotel itself is clean and spacious rooms with friendly staff is home for resting and relaxing. Always a great choice whenever in KL.
Stayed 2 nights in Feb 2024

8/10 Good

Ruby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located and had lots of dining options. It was easy to get around using the public transportation.
Stayed 4 nights in Feb 2024

10/10 Excellent

Julie, Santa Clarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in the transportation hub of KL making it very convenient to move around. The breakfast buffet was fabulous. The staff were very friendly. I would stay there again.
Stayed 6 nights in Feb 2024

10/10 Excellent

Howard

Stayed 2 nights in Feb 2024

10/10 Excellent

Kim Toon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 7 nights in Dec 2023

10/10 Excellent

Cw

Stayed 1 night in Feb 2024

8/10 Good

Hau Wing David

Liked: Cleanliness, staff & service, property conditions & facilities
Nil
Stayed 1 night in Feb 2024

10/10 Excellent

Tomoki

Stayed 1 night in Feb 2024

10/10 Excellent

MARCO, RICHMOND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location! It's very clean and has everything you need for a short or long stay, plus its very affordable! I will likely book it again if i go to Kuala Lumpur in the future
Stayed 1 night in Feb 2024

10/10 Excellent

Trixy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to everything.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was absolutely perfect. I really appreciated the friendly suggestions about where to go for authentic street food in KL. I will absolutely stay at Aloft on my next visits to KL.
Stayed 3 nights in Jan 2024

10/10 Excellent

Nigel, Sudbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Chi Yan Ambrose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

eral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just excellent
Stayed 2 nights in Jan 2024

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent room and directly next to the central station
Stayed 1 night in Jan 2024

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Conveniently located next to KL Sentral. Room is clean. Staff are great. Rooftop swimming pool is beautiful except that people are allowed to smoke by the pool which is also next to a bar. That's the only negative experience I had staying at this hotel.

10/10 Excellent

Ricky

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a suite room and it was great. Awesome staff/service and also great breakfast. Would recommend.
Stayed 3 nights in Jan 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transit and many shopping/food options. Rooms clean and modern. Rooftop pool gorgeous!
Stayed 4 nights in Jan 2024

10/10 Excellent

Yusuf

Stayed 6 nights in Dec 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location right next to the KL Sentral train station and the NU Sentral shopping mall. Nice view from the rooftop pool. Beds are comfortable and room is clean. Friendly staff.
Stayed 3 nights in Dec 2023

10/10 Excellent

DAVID, BELMONT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, great amenities. Whole family loved the room & mini bar freebies. Breakfast buffet was one of the best we've ever had in the last decade of international stays. Definitely a highlight. Rooftop pool was gorgeous. I would say my only complaint was that the pool decks & furniture definitely need an update as the wood was warping & we tripped several times on the flooring. For such a fancy hotel, this is something that's been overlooked. Other than that, it's worth a return visit.
Stayed 4 nights in Jan 2024

10/10 Excellent

JOHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
room was spacious and spotless,Nothing was too much trouble.
Stayed 3 nights in Dec 2023

8/10 Good

Rusminah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location convenient & direct link to Mall & Trains, MRT, LRT, etc. Smooth check-in/out. Staff was friendly & helpful. Would return n stay here again.
Stayed 7 nights in Dec 2023

6/10 Okay

Kim

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Kalyani, Toronto

Liked: Amenities
Location was very convenient
Stayed 1 night in Dec 2023

10/10 Excellent

Maslina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralised location and convenient to go anywhere.
Stayed 2 nights in Dec 2023

6/10 Okay

Shoney

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Chooi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just loved this hotel, everything from service to hotel premises. So close and convenient to KL Sentral station where we boarded the KLIA Express to the airport. Only disadvantage was the lighting in the room was too dim, would have been better if it was brighter. Will definitely stay at Aloft again the next time we are in KL.
Stayed 1 night in Dec 2023

8/10 Good

Teoh Yaw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Charlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Fook Meng, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2023

8/10 Good

Thomas Thieu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 4 nights in Dec 2023

8/10 Good

joo phiaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except the TV signal. TV program quality is very low and you hardly can see any program clearly. Other than this, I am very happy with the hotel.
Stayed 4 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Need more attentive to request
They did not pay attention to my request thats very simple! Away from lift and high floor cos am light sleeper. Early morning woke up by guest and trains just opposite the hotel. Do not provide enough bath mat. Wrong decision should have booked Pullman for their service and comfort.
Stayed 1 night in Dec 2023

10/10 Excellent

Frank Pit San

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great and overall is clean.
This place is super convenient as the bus terminal is just beside and shopping mall attached at the side. Highly recommend place. Scenary has nothing to comment becos faced the building roof and nothing there. However the location is very good and will come again. The counter service is really good and professional.
Stayed 1 night in Dec 2023

8/10 Good

Niall

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lovely Hotel: Great Location: Eat somewhere else:
Fabulous hotel with comfortable rooms, but sadly let down by the service in the restaurant, which was dreadful. There were only four people dining in the restaurant. The group of three waited 75 minutes for their dinner, despite pre-ordering. I had to wait over an hour to get the soup of the day starter, which was then served with rather than before the main course. While this farce was playing out, the waiting staff were intent on avoiding the delivery of any service. 2 restaurant staff and 2 tables occupied, but it was impossible to get their attention
Stayed 2 nights in Dec 2023