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"Very clean and spacious room."

"This is the worst hotel I have ever stayed at. They lock the door between the elevator and the lobby at night and there is no one at reception — I have a 6:00 am flight from Hannover and needed to leave the hotel at 3:30 am — I was banging on the door for 10 minutes but there is no one at reception. I almost missed my taxi, except I found a door open at the back and had to walk all around the hotel in the dark pulling my suitcases — I am 77 years old — this is outrageous and reckless — I am furious and will do everything I can to make sure no one stays there in the future — and I will let the Gedenksta Bergen-Belsen know of my horrendous experience "

"If you are expecting a luxurious hotel with all the bells and..... This is not for you. But great, friendly, clean experience, then definitely recommended. So nice."

"Friendly staff, was close to the tram, less than 5 minute walk"

"Very nice hotel, we only stayed for 1 night but was good. Only thing is the water shower is randomly superhot then you have to keep re adjusting. If your kids likes to shower maybe an issue."

"Wirklich eine sehr schöne Unterkunft mit sehr freundlichen Mitarbeitern, großen und gut eingerichteten Zimmern. Besonders gefallen hat uns auch die Liebe zum Detail, viele Bilder an der Wand, Dekorationen in den Fensterbrettern. Alles sehr sauber und gepflegt. Sonderwünsche werden sofort erfüllt. Herausragend war meiner Meinung nach das Frühstück. Dieses ist zwar sehr teuer, aber es war auch wirklich lecker mit frischen Brötchen, Lachs, Salaten, frischen, Erdbeeren, guten Säften etc. Wir waren sehr zufrieden und kommen gerne wieder. Was könnte besser sein? Der Pool dürfte gerne etwas wärmer sein. Und der Tennisplatz wirkt dann doch etwas heruntergekommen. Aber wie cool, dass es überhaupt einen gibt! 5/5 Sternen 👍"

"We were running late and knew we were not going to make the 10 p.m. cutoff for check in. We attempted to contact the hotel starting at 8:30 p.m., took over an hour and had to go through hotels.com website to send a message. This required us to pull off the highway and spend 15 plus minutes to send messages. It was very aggravating. Once we got to the hotel, everything was fine. Room was clean and comfortable. I would recommend staying there but keep the check in info in mind."