Historic Hotels & Resorts in Kranj from NZ$163

"Great stay"

"We ended up canceling our reservation due to a family emergency. The hotel asked for proof from the hospital of our situation, which we provided, but still refused to refund our stay. Disappointing service. "

"Great , thanks for your service. 👌👌👌👌"

"The staff were lovely and the facilities were delightful. To walk round the Lake then have a sauna or fun in the pools is a real treat. It was very busy as it was school holidays which we didn’t realise. The buffet restaurant is also a great offering. Huge variety. "

"Yes, great hotel and nice staff. "

"The hotel is in a great location. "

"We stayed just the 1-night and for that this hotel was perfect! The way to the room was janky and the walking path to our room felt weird. It felt as if the hotel bought the next door building and tried to merge both the architecture together but didn't work out. The included breakfast spread was great with various many options and a first time I have seen champagne / sparkling wine available :)"

"It was an absolutely horrible experience and i checked out the same afternoon I arrived that morning. The staff were rude and I felt like an inconvenience from the get go. Expedia tried to contact them with questions I had ahead of time and no response. When I got there they claimed that they do not receive messages from Expedia and that one has to contact them directly. Then why are they on Expedia and they sent an initial welcome message through Expedia? The room was dirty and I took pictures. Curtains were stained. Blood stain on one bed and another stain and hair on the other bed. Bathroom was not clean. Hair on areas of the floor and gunk on sink counter. I had to clean the bathroom with my own anti bacterial wipes I brought. When I called the reception, Amir (the only nice one) came up with the cleaning crew to check the room. The cleaning lady got mad and was “going off” and and angrily speaking in another language. Amir and the other cleaning lady (not the angry one) helped change the bed. I did not feel comfortable or safe. I called Expedia to change and book a different hotel. Expedia tried to call Meksiko while I was there and no one answered. Meksiko claimed that Expedia did not try and call them and implied that Expedia was not being honest about trying to reach them. When I was checking out of Meksiko two new ladies had arrived. They would not even tell me their names and they ended up being rude as well. Their online pics are not accurate of what is."