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"Absolutely gorgeous hotel, stunning rooms, very friendly staff - wonderful experience overall!"

"Las habitaciones no son como las anuncian. Las camas no son del tamaño que muestran en la reservación y argumentan que todas las habitaciones son diferentes. No hay nada que hacer cerca, el shuttle para ir a esquiar solo sale a las 9am y regresa a las 4pm. El conductor del shuttle es grosero y le grita al personal del hotel y a los huéspedes. No limpian la habitación, solamente hacen las camas y ya. En general muy pobre la experiencia. Dejamos el hotel cuando aun quedaba una noche pagada por todo lo anterior."

"Modern hotel, great staff, very good breakfast, lovely art in the room. Good sized room with all mod cons. Highly recommend it. "

"Spacious rooms, but no frills. Smoking allowed in the lobby area, making it very hard to breathe. "

"Absolutely beautiful place, located next to the ski lift. Hotel is spotless clean and the service is superb.Breakfast was delicious and with lots of fresh food to choose from."

"The hotel was nice- the staff was attentive. There was a secure parking on site which was important to us. Slightly outdated hotel but good location in the middle of the city."

"I had a great experience at this hotel. The staff were very kindly and helpful,always ready to assist with anything I need. The hotel is also an excellent choice for business travelers-everything was well organized and the atmosphere was calm and professional. I highly recommend it."

"Small room size, hotel parking not available booked by locals, breakfast selection could be improved"

" The best hotel in Novi Pazar. The location is fantastic—right in the centre, within easy walking distance to shops, cafes and landmarks. The security men do a wonderful job managing the entrance and looking after guests’ cars in the hotel car park, which makes a big difference if you’re driving. The staff were friendly and professional, and the overall experience was excellent. Highly recommended."