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Reviews of Lanta Palm Beach Resort

3 out of 5
Lanta Palm Beach Resort
47 Moo 3, Phra Ae Beach, Saladan, Ko Lanta, Krabi

Reviews

7.0

Good

Rating 10 - Excellent. 21 out of 122 reviews" "
Rating 8 - Good. 50 out of 122 reviews" "
Rating 6 - Okay. 24 out of 122 reviews" "
Rating 4 - Poor. 15 out of 122 reviews" "
Rating 2 - Terrible. 12 out of 122 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

goeran

Disliked: Staff & service, property conditions & facilities, room comfort
noicy aircodition. bad bed. service very bad
Response from Vilaivan on 18 May 2018
Thank you for your kind feedback. We will keep improving and giving our best service we could to our beloved guests as always.

2/10 Terrible

JOANNE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Vilaivan on 8 Mar 2018
Thank you for your kind feedback. We will keep improving and giving our best service we could to our beloved guests as always.

10/10 Excellent

CHRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location right on the beach
Great stay in a great location. Right in the middle of Long Beach. Clean and spacious cabins right on the beach. Several restaurants on the beach just north of the resort. Walk to everything. Good value for the money. Would definitely stay again and recommend
Stayed 2 nights in Jan 2018
Response from Vilaivan on 2 Feb 2018
Thank you for your wonderful review. It is our pleasure to know that you had a great time at our hotel. We will keep giving our best to our beloved guests. Look forward to seeing you again next time.

10/10 Excellent

CHRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in perfect location
Perfect location right on the beach in the middle of Long Beach. We received a free upgrade to a family sized bungalow which was nice. Originally booked one night and stayed for five. Did not opt for the breakfast as there are average beach front restaurants immediately north so you have a variety of places to eat. Nice to have English channels on TV. Would definitely recommend and stay again. Good value for money
Stayed 1 night in Jan 2018
Response from Vilaivan on 30 Jan 2018
Thank you for your wonderful review. It is our pleasure to know that you had a great time at our hotel. We will keep giving our best to our beloved guests. Look forward to seeing you again next time.

6/10 Okay

Stephen

Disliked: Staff & service, property conditions & facilities
Budget accommodation on the beach
Good budget accommodation right in the beach. Plus points were the in room air con and proximity to the beach. Unfortunately the negatives were the poor wifi signal in the room and poor water pressure in the shower. Breakfast included in the room was average at best, but for the price paid can't complain too much.

2/10 Terrible

Samer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The was very dirty the only good think about this hotel is the locution .

8/10 Good

StevenTara24

Liked: Room comfort
Perfect location
Amazing beach, restaurants and tourist info(close by) Typical beach bungalow. Very simple no tv or fridge. But the beach is all you need!

10/10 Excellent

Liam, Vancouver

Liked: Property conditions & facilities
Disliked: Room comfort
Totally happy with this place
Great location on the beach. rent a moped to get around they're very cheap. Also wasn't to crowded at all.

4/10 Poor

Ian, Derby, England

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
nice beach - shame about the resort
Beautiful uncrowded beach, well located for trips to Saladan and the rest of the island. However, the resort is jaded and lacks basic facilities such as a fridge and safe box in the rooms. Our room had broken drawers, broken reading light, broken dressing table light, no light in wardrobe. Bathroom dirty with broken tiles on the washstand and shower little more than a trickle. Bed so uncomfortable we had to buy a duvet to fold and sleep on. Hotel staff very pleasant and helpful (that comes as standard in Thailand). Restaurant food was poor and the waiters were a little short on English and a lot short on competence.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Room comfort
Lanta palm beach
The resort was realy quiet at one point only is staying! The room was lovely, really spacious for 3 of us. Perfect location right on the beach, literally 20 steps an your there! Seen the guy who runs the place twice in 5days so it was hard to sort out transferes etc

8/10 Good

scott, London

On the beach
Slightly tired hotel but fantastic location - worth every penny just for that...

2/10 Terrible

Steve, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
lNot good value
What a lovely location.. It is such a shame that the bungalows were dirty and desperate need of upgrade, the first bungalow had broken tiles around the edge of the.sink in the bathroom and in the bedroom the second bungalow was a little better, if l had not have paid l would not have stayed, after travelling around Thailand for 2 months this in my opinion was not good value for money would have stayed longer

8/10 Good

Verified traveller

Liked: Staff & service
Very good, hotel went out of its way to accommodat
I am vegan and the hotel went out of its way to order tofu during my stay and bend its menu to accommodate, including BBQ'd tofu and vegetables on skewers. The room wasn't the nicest but fast wifi in the room that only dropped briefly a couple of times in four days, good water pressure and hot, and a lovely beach with firedancers every night. Fast and good laundry service. Would stay again.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Robin L M, Boston. Ma USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One star = no refrig, no tv, boat bathroom=CAMPING
I have pictures of the disrepair. The toilet paper had to be kept outside the bathroom so it would not get wet. Boat bathroom is toilet, shower & sink & you can use all three at same time standing in one spot. The bathroom floor never dried so walking on it was ew! Smelled bad & mosquitos in bathroom. Manager had no other rooms available. We left after 2 days. I'd like a refund- they called this a superior room! Hotel.com compliant depart expect to here from me

2/10 Terrible

Steve, uk

Disliked: Cleanliness, property conditions & facilities, room comfort
great location shame about the bungalow
Run down bungalows, most things dirty and broken, booked a double gave me a twin was told they didn't have a double available after complaining about the bungalow they showed me a double next door which was marginally better it didn't have broken tiles around the sink, so they lied to me..Booked and paid in advance big mistake, ...Good points lovely location ..but only stayed 4 days would have stayed longer if the accommodation had been better...Tried to inform hotels.com but could not get through, if l had more time l would include photos to back up my comments

8/10 Good

Lizzbaws, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice staff
Really nice staff, they upgraded us to a better room for free when we came for no special reason.. We had two nights booked but ended up staying six days. Wouldnt recommend the restaurants breakfast tho.. You have another place just a minute walk from Palm beach called Pearl beach wich have the best american breakfast ive had on Lanta!

10/10 Excellent

MoiraS, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good position, comfortable, dated
We were upgraded to a better room.,which was bigger with fridge and TV. As noted by others the room was dated but very functional and very good value for the price we paid. Everything in the room worked and room (hut) had a nice patio deck. The resort is right on the beach and restaurant is adequate, with plenty of bars and restaurants round about. The staff seemed competent and friendly. We hired a motorcycle for 3 days to enable us to travel around Koh Lanta. Not a luxury option but very functional.

8/10 Good

Alex, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right next to the beach.
Nice cabins on the beach. Each with a private bathroom with shower. Our deluxe room had a mini fridge not sure if they all do. The beach is fairly quiet, no sea doo's, kite surfing or anything of the like. Just people relaxing and playing in the water. Day trips available to nearby islands, and other activities nearby. The resort has restaurants but there are also many choices if you walk up and down the beach to choose from. The main road is only a 5 min walk away with shops and restaurants also available.

6/10 Okay

Older travellers, Scotland

Liked: Staff & service
Great location
Although we had a basic room the location would make us return. Close to the beach and plenty of eating places. The area was quiet and not over commercialised.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Quiet and beautiful
Wonderfully close to the beach with the sounds of the waves spilling onto the shore and a sea breeze and pretty gardens made Lanta Palm Resort very beautiful. Pity about the awful mattress and no place to put the toilet paper. The quiet situation made for good sleeping but difficult to find somewhere to eat.

10/10 Excellent

CarlJ

Liked: Cleanliness, staff & service
Dated but everything else excellent
We were a little disappointed to discover that the bungalows looked like they hadn't been touched in over ten years but everything worked and they were perfectly comfortable. The location is excellent and the beach is the best on the island without a doubt. You can pay over ten times more just 500m down the beach but needn't bother as all you could want for a chilled out stay in paradise is right here. Staff are very helpful and really lovely to deal with. Don't expect too much in the way of modern rooms and you will love it!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huone oli siisti ja lähellä rantaa kuten luvattiin. Hyvien kulkuyhteyksien päässä muista lantan kohteista.
Stayed 4 nights in Feb 2020
Response from Management team on 11 Mar 2020
Thank you for taking your time sharing your feedback with us regarding to your stay at Lanta Palm Beach Resort. Look forward to welcome you again in the near future. Best regards

10/10 Excellent

Kamilla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach bungalow
Good place right on long beach. Second time I stay here.
Stayed 3 nights in Feb 2020
Response from Management team on 11 Mar 2020
Thank you for taking your time sharing your feedback with us regarding to your stay at Lanta Palm Beach Resort. Look forward to welcome you again in the near future. Best regards

8/10 Good

Charlotte

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2020
Response from Management team on 11 Mar 2020
Thank you for a wonderful feedback. Look forward to welcome you in the near future. Best regards

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Närheten till vad och restauranger är toppen. Men städningen gjordes inte varje dag kanske var tredje och man fick endast en handduk och ville man ha en extra eller byta fick man be snällt.
Stayed 5 nights in Feb 2020
Response from Management team on 11 Mar 2020
Thank you for choosing to stay at Lanta Palm Beach Resort. We are delighted that you have a pleasant stay and enjoyed. Your feedback is valuable for us as it helps us to improve with a better service. Thank you once again for your review and we hope to welcome you again upon your next visit to Koh Lanta. Best regards

8/10 Good

Jonna

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Feb 2020
Response from Management team on 11 Mar 2020
Thank you for a wonderful feedback. Look forward to welcome you in the near future. Best regards

8/10 Good

Henn

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Det var gott om myror vid alltanen och vid dörren till min bungalow, tur så hade jag myrspray med mig från Sverige, så slapp jag det.. Men det var strulit om nätterna, geckoödlor som som höll en vaken med sitt skrickande ljud.. Vid 4 snåret om mornarna så började tupparna gala till soluppgången.. Ingen varmvatten i duchen, påpekade flera gånger under mina 6 dagar där, rummen är väldigt slitna.. Kommer inte besöka stället mer..!
Stayed 7 nights in Nov 2019
Response from Management team on 3 Feb 2020
Greeting from Lanta Palm Beach Resort Thank you very much for your recent staying and sharing feedback for an improvement of our service, we truly apologize for an inconvenience happened to you and hope to have chance to provide you better service for your next visit.

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, room comfort
Palm beatch
Bästa läget o lugnt o skönt
Stayed 11 nights in Mar 2019

8/10 Good

Lars-Inge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt ok boende på beachen till bra pris. Man går det man betalar för.
Stayed 5 nights in Mar 2019

2/10 Terrible

Mette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi skulle have boet der 5 nætter - vi flyttede efter 1 nat, selvom vi havde betalt for hele opholdet.
Stayed 5 nights in Mar 2019

6/10 Okay

Marc

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Slitet, dåligt städat och inga hyllor i garderoben. Bra läge, trevlig personal.
Stayed 13 nights in Feb 2019

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra bemötande från personalen nära havet.
Stayed 5 nights in Feb 2019

6/10 Okay

Camilla

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Feb 2019

10/10 Excellent

Kamilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koh lanta
Vi stannade på Palm beach en extra natt och blev uppgraderade till ett familjerum. Jättestort och fint. Verkligen uppskattat
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allt var bra men wi-fi var kasst
Stayed 5 nights in Feb 2019

10/10 Excellent

Kamilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Longbeach
Perfekt läge på stranden i mitten av longbeach. Mopeder till uthyrning och nära till saladan. Väldigt mysig och omtänksam personal. Allt funkade fint
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mkt bra😀
Stayed 2 nights in Jan 2019

8/10 Good

Marielle

Liked: Cleanliness, staff & service, room comfort
Personalen var superhjälpsamma och trevliga, både i receptionen och i restaurangen. Bungalowsen var i bra skick, något hårda sängar men inte outhärdligt. Hotellet ligger precis vid stranden och där finns ett stort utbud av restauranger. Ett bra och trevligt boende till en bra peng. Jag stannade i 3 nätter.
Stayed 2 nights in Nov 2018
Response from Vilaivan K on 4 Dec 2018
Thank you for taking the time to provide feedback from your recent stay. I'm delighted to read you enjoyed your holiday and highlighted so many aspects. Hopefully we can welcome you back again in the not too distant future!

8/10 Good

Rosen, Gandia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel frente al mar
Un lugar ideal para relajarse junto al mar y disfrutar de la tranquilidad de la temporada baja
Stayed 4 nights in Jun 2018
Response from Vilaivan on 18 Jul 2018
Thanks for your great feedback and look forward to welcoming you back here soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Vilaivan on 18 Apr 2018
Thank you for your wonderful review. It is our pleasure to know that you had a great time at our hotel. We will keep giving our best to our beloved guests. Look forward to seeing you again next time.

8/10 Good

Mats Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt vecka!
Lugnt och bra läge, närhet till strand och restauranger. Bra frukost och städning, Fasta och sköna sängar.
Response from Vilaivan on 25 Mar 2018
Thank you for your wonderful review. It is our pleasure to know that you had a great time at our hotel. We will keep giving our best to our beloved guests. Look forward to seeing you again next time.

8/10 Good

Johan

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Mar 2018
Response from Vilaivan on 25 Mar 2018
Thank you for your wonderful review. It is our pleasure to know that you had a great time at our hotel. We will keep giving our best to our beloved guests. Look forward to seeing you again next time.

10/10 Excellent

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejlig autentisk og hyggelig stemning på Koh Lanta
Lanta Palm Beach er et dejligt resort beliggende lige ved den smukke Long Beach strand på Koh Lanta. Ved resortet ligger 2 restauranter med en dejlig autentisk stemning, der er kendetegnende for Thailand. Stedet er med store skyggefulde træer og palmer, og de enkelte bungalows er indrettet med alt det der er nødvendigt for en vellykket ferie. Vi vender meget gerne tilbage til Lanta Palm Beach Resort
Stayed 7 nights in Feb 2018
Response from Vilaivan on 25 Mar 2018
Thank you for your wonderful review. It is our pleasure to know that you had a great time at our hotel. We will keep giving our best to our beloved guests. Look forward to seeing you again next time.

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enda positiva, läget vid stranden!
Välj inte en Luxurious bungalow, har sett sina bästa dagar! Riktigt sunkigt! Frukosten som ingick 300 bth för två räckte inte till mycket matnyttigt, välj inte frukost på detta ställe. Finns bättre ställen i närheten som serverar frukostbuffé till bra pris. Fanns inget kylskåp, fanns att hyra för 400 bth/dag. Inga toalettartiklar förutom en liten tvålbit! Dålig WIFI, och personalen borde gå på charmkurs!
Response from Vilaivan on 8 Mar 2018
Thank you for your kind feedback. We will keep improving and giving our best service we could to our beloved guests as always.

8/10 Good

Birthe

Disliked: Cleanliness, property conditions & facilities, room comfort
Rundrejse Thailand
Skønt område, dejlig strand og rent vand. Husene trængte til en overhaling. Værelse og badeværelse var ikke rene og meget nedslidte.
Stayed 4 nights in Feb 2018
Response from Vilaivan on 19 Feb 2018
Thank you for your wonderful review. It is our pleasure to know that you had a great time at our hotel. We will keep giving our best to our beloved guests. Look forward to seeing you again next time. Kind regards,

8/10 Good

Jekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä paikka laspiperheelle
Upea asiakaspalvelua. Suosittelen lämpimästi.
Stayed 3 nights in Jan 2018
Response from Vilaivan on 4 Feb 2018
Thank you for your wonderful review. It is our pleasure to know that you had a great time at our hotel. We will keep giving our best to our beloved guests. Look forward to seeing you again next time.

8/10 Good

Lars

Liked: Staff & service, room comfort
Fin lokation, rigtig fin placering på long Beach
Rigtig Fin placering på long Beach - ressorter trænger til en kærlig hånd og virker slidt. Personalet er overvejende muslimsk og bære slør. Personalet er venligt og smilende og morgenmaden er frisk og lækker.
Stayed 4 nights in Jan 2018
Response from General Manager on 19 Jan 2018
Thank you for your kind feedback. We will keep improving and giving our best service we could to our beloved guests as always.