Pool Villa | View from room

Reviews of Ao Nang Orchid Resort

3.5 out of 5
Ao Nang Orchid Resort
141 Moo.2, Ao Nang Beach, Krabi, Krabi

Reviews

7.6

Good

Rating 10 - Excellent. 58 out of 252 reviews" "
Rating 8 - Good. 111 out of 252 reviews" "
Rating 6 - Okay. 53 out of 252 reviews" "
Rating 4 - Poor. 20 out of 252 reviews" "
Rating 2 - Terrible. 10 out of 252 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Dave, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The only thing I didn’t like was the lounge chairs around the pool. Old and decrepit. Site needs to get all new lounge chairs.
Stayed 5 nights in Feb 2024

10/10 Excellent

Asraf

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay!!! Recomended 👍
Stayed 3 nights in Feb 2024

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Meh I don’t think it was worth the money.
Stayed 6 nights in Jan 2024

10/10 Excellent

Josh

Liked: Property conditions & facilities, room comfort
Very nice hotel and swiming pool
Stayed 3 nights in Dec 2023

8/10 Good

Yuni

Travelled with family and small children
Liked: Cleanliness, staff & service
Great place for those traveling with the kids as the swimming pool is kids friendly. However, if you got the higher floor, there is no lift. Breakfast spread was great and service is excellence.
Stayed 3 nights in Dec 2023

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Brett, Miami

Liked: Cleanliness
Disliked: Property conditions & facilities
I was not impressed with this property. I checked out and moved to another hotel as soon as practicable for me. Rooms are in desperate need a a makeover. The furniture and rooms are time worn. Room smelled musty throughout my stay. A/C works but is antiquated and loud. Sliding wood framed door to balcony did not fully close nor lock. Big gap under room entrance door. Good points are close proximately to beach & pool is nice. Will not stay again. I also did not find front desk and staff particularly friendly for helpful. Breakfast was ok, but nothing to write home about.
Stayed 6 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

6/10 Okay

Susan

Stayed 3 nights in Dec 2022

10/10 Excellent

Kate

Stayed 3 nights in Nov 2022

6/10 Okay

Steven

Travelled with group
Liked: Cleanliness, room comfort
Would I stay again????
We stayed two nights in a deluxe room. Check in very quick, pool was great. Room: Bed comfy, shower requires a complete overhaul, view was basically a slated dark wooden structures to block out the the hotel in front(maybe consider a lighter paint) has it made the room even more darker. Breakfast was ok, would have better with better coffee, as in a coffee machine……
Stayed 2 nights in Oct 2022

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our pool villa which had a veranda and direct stairs into the pool. It was well worth the little extra cost. The pool was lovely and the grounds were well kept! The breakfast was adequate. It was a short walk to the beach area as well.
Stayed 4 nights in Oct 2022

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a perfect location
Hotel ideally placed for beach and nightlife. Staff great restaurant good and pool lovely
Stayed 3 nights in Mar 2022
Response from Orn on 23 Mar 2022
Thank you for your time to written the best review for us and hope to seeing you agin next vacation.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020
Response from ornuma on 9 Mar 2020
Thank you for having chosen Aonang orchid resort for your recent stay. I really appreciate you taking the time to provide us with your valuable feedback. I sincerely hope that you will stay at our hotel again in the near future, as we most certainly look forward to welcoming you back as our valued guest.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel! And pool was perfect!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay at orchid
Hotel is fine. Location is great, room is a little basic and could do with just a little upgrading. Pool is fantastic. Beds comfy.
Stayed 3 nights in Nov 2019
Response from Orn on 27 Nov 2019
Dear Guest, Thank you for such a great review, we appreciate your feedback and praise for AONANG ORCHID RESORT Kind regards,

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We struggle with brekky option Being vegetarian there were not much options for vegetarians
Stayed 2 nights in Oct 2019

8/10 Good

Hannah L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Ornuma on 19 Sept 2019
We’re thank you so much for you review and hope to see you again on the next vacation

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
The staff were outstanding - my special thanks go to house keeping - my wife was entertained every day with a new innovated towel folding model, from swans to elephants. Front of house looked after me when decided to move room, then back again? with great patience - The location cannot be bettered - near restaurants and beaches and water taxis to the islands
Stayed 14 nights in Jul 2019
Response from Orn on 2 Oct 2019
We’re thank you so much for you review and hope to see you again on the next vacation

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

2/10 Terrible

Gilbert

Disliked: Staff & service
Poor WIFI connection
The hotel is located close the beach but the wifi connection is very poor through out our 5nights stay.
Stayed 5 nights in Jun 2019

8/10 Good

Stephaniekoay, Kuala lumpur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so far every thing is fine for me and my friend, nice location near to the beach. will book again for next trip but wish to book the room with pool access
Stayed 4 nights in May 2019
Response from Ornuma on 26 May 2019
We’re thank you so much for you review and hope to see you again on the next vacation

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Great location, property itswlf needs some major renovations to keep up with the other surrounding hotel. Breakfast was terrible. Location would be the only reason i would stay at this hotel again.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Feb 2019

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool towels run out quickly, egg station slow.
Stayed 5 nights in Feb 2019

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
The room was clean and spacious, breakfast was decent, the pool was nice, and the hotel is in a good location. The outside of the building looks a little older but other than that, no complaints!
Stayed 2 nights in Jan 2019
Response from Orn on 19 Jan 2019
Dear Guest, How wonderful it is to receive your positive feedback. Thank you very much for your kind words about the excellent service from our team and extensive breakfast. We look forward to the pleasure of welcoming you back soon. Hope we can welcome you back and better your experience. Should you require any assistance, please feel free to contact us. Best Regards,

8/10 Good

Rowan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel near to beach, room is clean but the View is horible which facing the hotel ventilation fan. The pool is nice. However the staff is not pleasant, need to smile and polite to the guest
Stayed 2 nights in Dec 2018
Response from Ms. Orn on 18 Jan 2019
. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Hope we can welcome you back and better your experience. Should you require any assistance, please feel free to contact us.

6/10 Okay

Engin

Be careful for bed bugs...
The rooms at back side (Road side) haven't got any wiew. Front of the window completly closed by other building. I recomended must be book pool wiew room or pool villa. Swiming pool was nice. There are too many bed bugs in some room. They bite us all night. We changed the room. There are not bed bugs other room.
Stayed 2 nights in Dec 2018
Response from Ms. Orn on 18 Jan 2019
. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better more. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Hope we can welcome you back and better your experience. Should you require any assistance, please feel free to contact us.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from Orn on 11 Dec 2018
Dear Guest, Thank you for your feedback and we truly hope we can welcome you back to Aonang orchid resort soon. Sincerely, The management

8/10 Good

ridlwan, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with near shopping amenities.
The hotel staff were pleasing to see and attentive. Countless greets can be heard even by the security.
Stayed 5 nights in Oct 2018
Response from Orn on 11 Dec 2018
Dear Guest, Thank you for your feedback and we truly hope we can welcome you back to Aonang Orchid Resort soon. Sincerely, The management

8/10 Good

Nur Hidayah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Azdzaaharii, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Hotel near to 7-Eleven which is good for us, Hotel Reception is Very Nice and Polite and their hotel breakfast is nice which is halal.
Stayed 3 nights in Aug 2018
Response from Orn on 14 Sept 2018
Dear Guest, Thank you for sharing your view on your recent stay in our resort. We appreciate your feedback and are glad you had a great time with us. Best regards, The management.

8/10 Good

Hafsah, Malaysia

Liked: Cleanliness, room comfort
Nice, cosy hotel, close to the shopping area and restaurants. However, the hotel do not have any ironing facilities
Stayed 3 nights in Aug 2018
Response from Orn on 14 Sept 2018
Thank you for sharing your view on your recent stay in our resort. We appreciate your feedback and are glad you had a great time with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Rony

Liked: Cleanliness, property conditions & facilities, room comfort
excellent
excellent service. Closer to beach. everyday room clean. pool is just WoW.
Stayed 3 nights in Jun 2018
Response from Ornuma on 29 Jul 2018
Thank you very much for your lovely feedback. I am glad you enjoyed your stay. Look forward to welcome you back and longer stay! Kind regards, The management.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
untidy and smelling rooms. bar menu, towels missing.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel & swimming pool..
nice location..but for muslim quite far from halal restaurant which most of them are located near mosque.. however, it is reacheable by walking around 20 mins..or rent a bike..or take a tuktuk.. near aonang beach with fish statue..walking at the beach takes around 10 mins.. setbacks - no elevator..need to climb stairs..
Stayed 2 nights in May 2018

6/10 Okay

sumi, somban

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
strategic place to stay
during check in, no towel and laundry beg provided in my room.however staff quickly react to my complain however on my last day,no electricity in my room in the morning.their respond team need to wait for their engineer till 10am however i already check out at 8am
Stayed 2 nights in May 2018

8/10 Good

Michael

Disliked: Cleanliness, staff & service
Average
View from top floor was nice. Pool was great. Location is really good. Room wasnt cleaned for 3 days even after leaving sign on door to please clean. Breakfast is ordinary and better to eat elsewhere.

6/10 Okay

Ivan

The pool villa was sort of nice with an easy access into the pool. Horrible breakfast, had it only first morning and for the rest of holiday ate outside. Guy at the reception always in the bad mood and doesn’t even great you. Pool bar guys are friendly and give great service.
Stayed 9 nights in Feb 2018
Response from Ornuma on 25 Mar 2018
Dear Value Guest Thank you very must for your stay at Aonang Orchid Resort. Your comment regarding breakfast and front staff of the resort has been noted and we will work on improvement in the near future. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool access room
Great location, pool access room was really nice. Breakfast terrible.
Stayed 2 nights in Feb 2018
Response from Ornuma on 27 Mar 2018
Dear Value Guest, I am pleased to hear that you enjoyed the accommodation, and sad to hear that you not happy with our breakfast, anyway our team are not ignore for any complaint. Please accept our sincere apologies for any inconvenience caused to you on this occasion. I do look forward to the opportunity of welcoming you back again in the, hopefully, near future, however, and if I can be of any assistance to you meanwhile then please feel free to contact

10/10 Excellent

Matt, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful poolside villa
Hotel was wonderful and centrally located. Poolside villa was perfect as you can walk out to your deck with steps to the pool

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get a room next to the pool!
We did not like our original room but upgraded to a place next to the pool which was wonderful.
Stayed 4 nights in Dec 2017

10/10 Excellent

Mohd Jazme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017