ITC Royal Bengal, a Luxury Collection Hotel, Kolkata
6/10 Okay
"The hotel itself is nice just dissapointed with the Residents Lounge which was an additional cost but was really very poor. The food never got replenished and seems like hotel policy to start late but finish on tome so it doenst have to provide food or drinks for the full duration
We pointed this out at the tome and at reception when checking out and this was acknowledged as poornbut no offer made as gesture of good will
Not great customer service "
"Room was spotless and the staff was very helpful and courteous. Food offerings were great for our Western diet. Pool area was amazing and perfect temperature. Location was central to our activities. "
"Excellent hotel. Very good bedroom and shower. Particularly impressive food...both room service and breakfast. Good rooftop pool. The hotel is situared in the middle of a safe but indifferent area about a 15 mknute Uber away from typical visitor sites...so don't expect views if of the,Taj Mahal from your gdrolm"