Lacks some key elements to truly feel like a 4 star hotell... a resort reflects the spirit of its management and at this resort, management's goals and attitude don't exactly mesh with the property's terrific potential. the rooms are terrific and the views are spectacular; probably the nicest beach setting ever. But, The restaurant food offerings, especially breakfast with diner quality meals, (to be fair, we didn't try the buffet) leave a lot to be desired, and if you are allergic to crab, you wont be able to take advantage of the friday night buffet where yes there are 15 crab offerings. Uninspired chef. Other main gripe:. the beach bar only had seating for 6-8. Bar patrons were not allowed to sit at tables at dinner hour even when not full. We were shooed away at 7pm from a table that was never occupied all evening. Staff did their best but are only following the rigid thinking of an uninmaginative mgt. Bar seats were very unfriendly to older physiques. Another big minus, only one bar area, no evening cafe to just sit with a cup of joe. Everthing shuts down at 8:30-9 ish. No wonder patrons leave the property for entertainment options. we would love this place IF.......
2nd trip here, and would love to come back again. Beautiful hotel and grounds, excellent staff, and great food (though very expensive). Beach staff are great, and will help in any way possible. Location is 25 miles north of Kona, so it is quite a ride to get to town.
Our room was a 2 bd, 2 ba, very spacious condo. Everything was clean and worked well. The location is quiet and a bit removed from restaurants and activities. The front desk, especially Danette, was very pleasant and welcoming. I found the king sized bed to be very uncomfortable. The towels were rough. The fitness room had up to date workout equipment. The grounds were well kept.
The staff were welcoming, professional and the most friendly and attentive we've experienced at a condo resort. They quickly responded to any requests, set up an air mattress in our room, and offered many nice touches including chocolates upon arrival and complimentary DVD rentals. The facilities were well attended to, and the care of staff was evident. Our condo was exceptionally clean. The condo was well-equipped, but a bit dated throughout. Perfectly comfortable.
Traveller from California
Overlooking the 15th fairway of a Waikoloa Beach Resort's golf courses, these townhome-style villas are a mile from …More
The Mauna Kea is a gorgeous resort. It was our first trip to Hawaii and we are not world travelers. The resort had a lot to do in it, and a great concierge that did their best to meet each guests needs! There are 4 manta rays that made a nightly appearance and wowed all who stayed to watch. Each day they have one or more free items that focus on traditional Hawaiian activities. We went canoeing and learnt a lot about early navigation of the islands.
Everything was perfection. The staff were excellent. The rooms very nicely appointed - included incredibly comfortable beds, toto washlet (heated toilet seat with wash and dry functionality), kitchen with everything you could thing of, each room had its own washer and dryer, and an on site bistro with live entertainment - like I said, this place was a dream!
If ever we are on the Kona side of the island again, I'll be certain to stay here!
Traveller from central coast California
Kings* Land by Hilton Grand Vacations Club Hawaii resort is a stunning hotel offering by Hilton Grand Vacations on the Big …More
Luxury resorts, sprawling golf courses, and white sands line the Kohala Coast – Waikoloa. Hawaii’s sunniest coast is a must-go for beachgoers. It is also known as the cradle to King Kamehameha, Hawaii’s greatest king. His influence can be seen at the nearby Pu’ukohola Heiau National Historic Site, where visitors can see the temple of war he built before unifying the Hawaiian Islands.