Our room was a 2 bd, 2 ba, very spacious condo. Everything was clean and worked well. The location is quiet and a bit removed from restaurants and activities. The front desk, especially Danette, was very pleasant and welcoming. I found the king sized bed to be very uncomfortable. The towels were rough. The fitness room had up to date workout equipment. The grounds were well kept.
The is a modern, nicely appointed hotel situated a block back from waikiki beach. The fixtures, television and furnishings are new and in excellent condition. The rooms are clean, the staff are friendly and the hotel provides complimentary buffet breakfast daily - which was one of the drawcards to us staying here. This hotel would be perfect for couples or families with older children but I would not recommend it for anyone travelling with an infant or young child.
Travelling with a baby is difficult at best and coming from a Hilton Resort to this hotel, we saw a significant decline in baby friendliness. We had requested a microwave on our booking to sterilise our baby's bottles and warm her food; upon checkin we were told this was not possible and they did not allow microwaves in rooms. I was however, told that I could provide the kitchen staff with my sterilising bags and they would use their microwave. (Lovely gesture, but going down to the lobby multiple times through the night is not the most desirable). I had also requested a kettle to boil water for her but was similarly told that all the kettles had been given out. As we had requested these items months ago, this in my opinion is not acceptable - why were we not informed earlier so we could change our reservation? Our room was very small and outside noise from other rooms and maids was excessive. In future, I will stay at a hotel that better suits the needs of my family and ensure I do more research.
The staff were welcoming, professional and the most friendly and attentive we've experienced at a condo resort. They quickly responded to any requests, set up an air mattress in our room, and offered many nice touches including chocolates upon arrival and complimentary DVD rentals. The facilities were well attended to, and the care of staff was evident. Our condo was exceptionally clean. The condo was well-equipped, but a bit dated throughout. Perfectly comfortable.
Traveller from California
Overlooking the 15th fairway of a Waikoloa Beach Resort's golf courses, these townhome-style villas are a mile from …More
The Mauna Kea is a gorgeous resort. It was our first trip to Hawaii and we are not world travelers. The resort had a lot to do in it, and a great concierge that did their best to meet each guests needs! There are 4 manta rays that made a nightly appearance and wowed all who stayed to watch. Each day they have one or more free items that focus on traditional Hawaiian activities. We went canoeing and learnt a lot about early navigation of the islands.
Everything was perfection. The staff were excellent. The rooms very nicely appointed - included incredibly comfortable beds, toto washlet (heated toilet seat with wash and dry functionality), kitchen with everything you could thing of, each room had its own washer and dryer, and an on site bistro with live entertainment - like I said, this place was a dream!
If ever we are on the Kona side of the island again, I'll be certain to stay here!
Traveller from central coast California
Kings* Land by Hilton Grand Vacations Club Hawaii resort is a stunning hotel offering by Hilton Grand Vacations on the Big …More
Luxury resorts, sprawling golf courses, and white sands line the Kohala Coast – Waikoloa. Hawaii’s sunniest coast is a must-go for beachgoers. It is also known as the cradle to King Kamehameha, Hawaii’s greatest king. His influence can be seen at the nearby Pu’ukohola Heiau National Historic Site, where visitors can see the temple of war he built before unifying the Hawaiian Islands.