Sand Sea Resort and Spa

We had a bungalow right on the beach. It was a little small and basic but location was excellent. Staff were all very friendly and helpful. Breakfast was fabulous especially as the restaurant was open and right on the beach. Breakfast was ordered and served individually, only 1 morning was a buffet and this wasn't as good as a la carte.

I stayed here previously so decided to book again from 05-Nov-2017 for 3 nights without breakfast. I was allocated standard bungalow room B9 and the lady-porter carried my bag to the room. I was not happy with the room, no kettle, tiny bathroom with the shower almost on top of the toilet. I asked for a better room and they offered me room A14 which was 500baht per night more. As my original room B9 was booked at a discount, the receptionist wanted to add the discount to the 500baht room upgrade. After discussions, she eventually relented and just charged me the upgrade price of 500baht per night. There was no help in moving my bags to the new room. The A14 room had a huge bathroom with a stand alone tub and shower. The double beds are however two singles pushed together. The rooms do not have safes. There are lockers by reception with a key and a hotel padlock. The hotel has an outdoor swimming pool and a hose outside each room/bungalow to was your feet. The beach at the rear of the hotel was cut off by the water from the sea for one day, however access to the town was still possible by the side roads. On checkout, the hotel arranged for their hotel taxi to take me to my next hotel, for a fee.

Pros: Swimming pool, large bathroom

Cons: Poor customer service, double beds are two singles together

Location: Front entrance has long walk, rear entrance is on the beach.

staff we're helpful and that was the only good point. Rooms damp and smelly. food very poor and general condition of the place not good. Very disappointing considering how much we payed.