Deluxe Room

Reviews of City Dance Hotel

2.5 out of 5
City Dance Hotel
160/31 Moo.2 Chaweng Beach Bophut, Koh Samui, Surat Thani

Reviews

8.6

Excellent

Rating 10 - Excellent. 85 out of 180 reviews" "
Rating 8 - Good. 64 out of 180 reviews" "
Rating 6 - Okay. 26 out of 180 reviews" "
Rating 4 - Poor. 4 out of 180 reviews" "
Rating 2 - Terrible. 1 out of 180 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t book this hotel!
It’s terrible stay in Thailand, a place of hospitality. The front desk staff was not helpful at all. I arrived at Samui at about 8 o’clock. I was so rush to book some activity trip for the next day. I asked the girl for more details. She just said “ sorry, ALL those office are closed. Let’s do the check in first.” She was not trying to help. After check in, I found that there were three travel agents were opening at that time! There were few more times that I found that girl was a machine only. She was not here to give help! Most of all, don’t try to use, or even look at, the water pot! It was HORRIBLE! I tried to use it. When I wanted to wash it before use, gosh, the inner surface was full of dust, or water dirt, or...... I dunno what it was. Just can say, it’s full of something that made me disgusted!
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to the centre with lots of shops and restaurants near by. Room was lovely and spacious. Unfortunately shower is cold and not very powerful but otherwise I can’t fault it. We had a lovely stay here.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
close to the action and the airport. Thin walls , it's like the people in the room next to ours were actually in our room , we could hear everything
Stayed 3 nights in Jan 2020

10/10 Excellent

cavan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lovely hotel in a great location next to the main road and 60 second walk to the beach. Live bands in the bar and staff were really helpful. Would definitely stay again.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The room was clean the overall property looks well taken care of. Can’t beat this place for the $$$ spent
Stayed 1 night in Dec 2019

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent location with really comfortable rooms, staff extremely friendly could not ask for more
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, room was clean. I was made to feel welcome. I could check in early and out late. The hotel is central to lots of resturants and a short walk to main area of chaweng beach. Th shower was luke warm but that was ok for me.
Stayed 8 nights in Aug 2019

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019

10/10 Excellent

Hesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so great .. nice location and night time is quite
Stayed 4 nights in Jul 2019

8/10 Good

FLORA

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location in Chaweng just a short walk from the beach and Central Mall. The staff were nice and the room was quite large and modern. The big problem here was the air conditioning which repeatedly failed throughout our stay. It went off 3 nights out of 6 we stayed. We were offered an alternative room for the last night but didn't want any more disturbed nights so checked out.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
Staff were great. Easy check in. Great location but room away from noisy street. Able to stay in same room when wanted to extend stay. Good breakfasts, happy hour cocktails and next day very cheap laundry next door.
Stayed 3 nights in Apr 2019
Response from Arun on 25 Apr 2019
Thank you for your review

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location of this property was perfect for our stay! & at such a price! The staff were friendly & helpful. Would stay agsin for sure
Stayed 7 nights in Mar 2019
Response from Arun on 18 Mar 2019
Thank you for staying with us and your review we love your review

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly efficient staff. Any problems sorted immediately. Aircon faultless!
Stayed 7 nights in Mar 2019
Response from Arun on 16 Mar 2019
Thank you for staying with us we love your review

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great value and great location, across the road from the beach. Nice big rooms with super strong aircon - a little too powerful for me! But really, if that’s the only complaint you’re doing pretty well!
Stayed 5 nights in Mar 2019
Response from Arun on 15 Mar 2019
Thank you for your review

10/10 Excellent

Tina, Portugal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel, on the other side od the street face the beah and a outlet, i had a nice room, staff was helpfu. I ll return.
Stayed 2 nights in Mar 2019
Response from Arun on 13 Mar 2019
Thank you for staying with us we love your review

6/10 Okay

Paul, somewhere nicer in Pattaya

Liked: Cleanliness, property conditions & facilities, room comfort
Blanket charge
This hotel started off being awesome, the air con, staff welcome and cleanliness was superb and it was situated in perfect walking distance of everything you’d need BUT on the second day not only had the safe decided to lock itself shut (which isn’t really the hotel’s fault in a bad way) but my Mrs has some of her ‘wash out’ hair dye leak onto the pillow case and duvet cover which they insisted on charging us the equivalent of 24 quid for (that’s after an apparent deal to soften the blow from 30 quid) WiFi was available but pretty weak. Other than that I’d still stay here again as it was very comfortable but I wouldn’t buy their food as it was overpriced and so was the laundry charge scam, the toilet roll was thin and my finger almost went through so double up if you stay here
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2019
Response from Arun on 2 Mar 2019
Thank you for staying with us

8/10 Good

Fredrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2019
Response from Arun on 26 Feb 2019
thank you for staying with us

8/10 Good

Bharti, Cheltenham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Arun on 24 Jan 2019
Thank you Bharti

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Arun on 17 Jan 2019
thank you for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This has to be one of the best value hotels in Koh Samui. Yes there is no pool but the staff are terrific and so friendly. Definitely worth a visit.
Stayed 11 nights in Dec 2018
Response from Arun on 10 Jan 2019
Thank you for your review we hope to welcome you next visit

6/10 Okay

Carolyn

Liked: Cleanliness, staff & service, room comfort
Nice enough, just very loud
Decent hotel with a nice enough location. Quick walk to the beach, shopping and many food options. Only complaint is that the walls were paper thin and it was very loud. The door separating the room from the hallway is very thin and you could hear everything. Woke up a few times from noise.
Stayed 2 nights in Dec 2018

10/10 Excellent

Shu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quaint and lovely place to stay in. It's a 7min walk to the the night life where the popular bars and pubs are so it is a good distance away from the noise. Really convenient with local massages and convenient stores all around. If you are looking to get some shopping done, the outlets are right across the street! The staff were all warm and friendly, and they always checked if everything was alright for me. Special mention to Tor, who was attentive and friendly. Another lady whose name I didn't manage to get ( she had long braids) was very welcoming as well. They definitely made my stay more enjoyable. Thank you City Dance team :)
Stayed 6 nights in Dec 2018
Response from Arun on 17 Dec 2018
Hi Shu Thank you for your very nice review we glad you enjoy stay with us we wish to welcome you next visit

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2018
Response from Arun on 24 Nov 2018
Thank you for stay with us

8/10 Good

jennie, uk

Liked: Cleanliness, property conditions & facilities
Great location
Nice hotel close to everything you need. Rooms cleaned daily, staff were welcoming and helpful. Great value for money.
Stayed 6 nights in Sep 2018
Response from Arun on 29 Sept 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in a lovely hotel
Lovely hotel and staff. Good location. Rooms are big and comfy, no noise. Wifi is good too, even in the room. Good food and service. Great value for money
Stayed 10 nights in Sep 2018
Response from Arun on 23 Sept 2018
Thank you khun Andy we glad you staying with us. We looking forward to welcome you next visit .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and friendly staff. Only issue was that the bathroom wall had a weird wooden window that opens up to the pipes. This area carries sound from areas far away. I was staying on the top floor and can hear people screaming in thai from a resturant on the first floor.
Stayed 1 night in Aug 2018
Response from Arun on 5 Sept 2018
Thank you for staying with us we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

leeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great handy spot
fantastic wee spot
Stayed 4 nights in Jul 2018
Response from Arun on 4 Aug 2018
HI khun Leeanne and Khun Lisa Thank you for staying with us. We appreciate your feedback! we looking forward to welcome you next visit with secrets glass.

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Arun on 24 Jul 2018
Thanks for staying with us. We appreciate your feedback! We looking forward to welcome you next visit

6/10 Okay

anthony

Disliked: Cleanliness, room comfort
Rooms over priced. Compare to other hotels.
The staff are friendly, the rooms do not feel clean with cockroach found climbing bed. The air conditioning not efficent and did not feel cold, outside lighting lit room when trying to sleep.
Response from Arun on 10 May 2018
Hi Anthony, Thank you for review, As you are our regular return guest, I am sorry to learn that you did not enjoy your stay from your review instead feedback in person. I have shared your feedback with my team and to ensure a good standard of products and services are being maintained. We work every day keep our price low, We find that room rate THB 1,250 .- per night is fair, we are pleased that you have found a better value price hotel to stay. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to a happening street
Close to a happening street but it maintain its quietness. I like the decor of the hotel. It’s modern and new.
Stayed 1 night in Apr 2018
Response from Arun on 18 May 2018
Hi Thank you for review, . I have shared your feedback with my team and to ensure a good standard of products and services are being maintained. hope to see again next holidays .

6/10 Okay

Nadim

Liked: Cleanliness, staff & service
Response from Arun on 18 May 2018
Hi Nadim , Thank you for review, I am sorry to learn that you did not enjoy your stay from your review instead feedback in person. I have shared your feedback with my team and to ensure a good standard of products and services are being maintained. We looking forward to welcome you next visit Thank you.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel that looks like a resort!
The hotel was excellent. The room is spacious & very comfortable. We stay in the Lower ground room which is quite more expensive than the other normal room, but it is worth the money. The housekeeping even arranged flowers deco on the bed for my Birthday. Front of the hotel there is a lots of shop & 7eleven. You can just walk straight 2mins you can see the beach. Near to everything, you name it, motorcycle rent,shops,beach,7eleven. Perfect spot for staying.
Stayed 4 nights in Feb 2018

10/10 Excellent

aya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Wonderful staff at our service- they don’t provide beach towels but they allowed us to take the shower towels and return them after the beach. Very centrally located. Lots of bars and beach clubs less than 5 min away with live bands and fire shows. They upgraded us to a deluxe room so we were a bit far from the noisy street. I totally recommend this hotel. However don’t eat there. The food on the street is really good and much cheaper (even the restaurant are cheaper than the hotels restaurant )
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel for the Money
I enjoyed my stay at the City Dance Hotel. The staff and location were excellent, The beach is literally a 2 minute walk, straight out of the hotel, down a very nice walkway and you're there. Also there's a beach club and pool at the end of the walkway for $9 USD per day. Arun provided me with excellent service and I enjoyed my interactions with her. The hotel decor is nice and modern, Just the basic necessities. The noise is about what you'd expect from a hotel in a resort town. The City Dance Hotel is a good value for the money.
Stayed 4 nights in Dec 2017

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 2.5 star in fun part of Chaweng. Good room and not too noisy for the busy area. Close to beach access across the road and lots of food and shops nearby.
Stayed 1 night in Nov 2017
Thank you for sharing your City Dance Hotel experience. We are delighted that you have enjoyed your stay. We look forward to your return. Best wishes,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel in a location. Staff are friendly and helpful recommend staying here.
Stayed 1 night in Nov 2017
Response from Poy on 24 Dec 2017
Thank you for sharing you City Dance hotel experience. It was great to have you as our guest and we look forward to your return. Best wishes,

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location in quieter part of the town
Amazing service and great value for money.
Stayed 2 nights in Sep 2017

10/10 Excellent

Matt, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay at reasonable price in Chaweng area!
Loved this hotel and would go back every time I visit Samui! Clean, comfortable large rooms, with modern tv, good wifi, and large bathrooms! Bed was comfortable and whole hotel was sparkling clean! All staff were more than helpful, informative, friendly and knowledgable about the area! If you want a pleasant stay in a clean excellent hotel in a great location, at a very good price - YOU MUST STAY HERE!
Stayed 3 nights in Aug 2017

8/10 Good

Clarity, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
We were very happy with our clean room however had an issue with a foul smell coming from the air con. When we went downstairs in the evening to tell staff, the lady on duty immediately picked up her standing fan and carried it back to our room promising to have house keeping look at the air con the following morning. Needless to say housekeeping fixed the problem the following morning. For this reason, we would not allow the problem with the air con to affect our rating of the hotel. The staff are great and whenever they see you, they greet you - all of them.
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel-Great Staff!
The hotel was really cute and clean with a great location. Also, the staff was incredibly attentive to us and very sweet. Would definitely stay again!
Stayed 1 night in Aug 2017

8/10 Good

Yelitza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgrade The WIFI
Great Budget Hotel ... good Location, large rooms, clean, recently renovated and smiley staff. Wifi works well for rooms near lobby, elsewhere it's intermittent and frustratingly unreliable. Upgrade the WIFI! Stayed 9 nights, staff in denial mode and kept saying engineer checked and everything ok. Alternate days blame the weather for interference. Enough of excuses. Just upgrade the WIFI.
Stayed 9 nights in Jul 2017

10/10 Excellent

Carol, A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, all that's missing is a pool
5mins from the the beach, within walking distance of Chaweng nightlife. Lovely & acommodaing staff. Spacious rooms as described. Food fairy priced & fab for when I ate there and the restaurant next door is fabulous. A pool would jus be the icing on the cake 👌🏻 Loved it
Stayed 13 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Awesome stay at city dance hotel. The staff were so nice and cheerful, the rooms where modern and very clean! Very queit hotel, I didn't see other people until I was checking out! Location is good, across the street from the beach and lots of shops and restaurants near by. The bars of Chewang beach are a bit farther down if that is what your looking for. I would stay again!
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a great location
We spent a Saturday night in this hotel. It is close to the best nightlife places in Koh Samui. The staff at Check-in was great and helpful. He speaks English very well and helped us find the best places to spend our night, book trips and exchange money. The rooms were clean and well equipped. An elevator would be addition for this nice hotel.

4/10 Poor

Patrick

Liked: Cleanliness, room comfort
Disliked: Staff & service
Never again
Something went on with the safe in the room.The cleaners and myself tried to open it and eventually did with a master key. Then the safe worked fine,very strange.I had to take my money and passport and travel to leave it with friends. My hand made leather sandals disappeared from the room.