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"The reception staff were extra-ordinary. Their friendliness, helpful attitude, and customer centered focus made this a delightful experience. One of the above staff members, Yadlia, really made this the Best of the Best stays in Katowice. Since I had a gate controlled outside parking space, she would open and close the gate when my car was at the gate. What service! The whole staff including the restaurant, housekeeping, and grounds employees were the most important part of making this hotel a wonderful stay."

"Very good hotel, friendly staff and great breakfast "

"This place is fabulous great spa nice room staff couldn't do enough to help me very nice restaurant great food"

"The hotel is conveniently located near the train station, and it was immaculate. Also, the small things make a difference, which is why I'm writing to say the body wash (Elemental Herbology) in the hotel smells so good. I will definitely stay again."

"Western Camp is amazing and I would definitely go back. I was impressed by how well-kept the property is. Everything was very clean and organized. We chose a tipi because my little one wanted to "camp," and I was honestly worried about my choice. But the tent is super comfortable. It has air conditioning, which is great. Everything is clean, with quality bedding. The shared bathrooms are also always very clean and close to the tents. There were three of us, and I think four would have been a bit cramped. All the staff were very friendly and welcoming. I think that, since it's a property geared towards families and children, it could have had a playground with more options and a children's pool for younger children (there are two pools and a jacuzzi, but not suitable for toddlers). I was surprised by the availability of pool towels; I didn't expect one given the type of accommodation. Every night there was an outdoor movie and some children's attractions (face painting, balloons, etc.). Regarding breakfast, I read some less than positive reviews and I disagree. I think it offers a good variety considering the type of accommodation and location. The restaurants are okay. The food is average, not much choice (especially for vegetarians), but it's not bad, and it's not great either. I found it a bit pricey for what it is. Great point: the regular transfer to Energyland. I recommend it and will be back for sure. "

"Very nice hotel, we would stay there again!"

"Lovely staff & v comfortable "

"Nice place, but I have seen better for the same or similar price. "

"Conveniently located. Enjoyed the sauna and the fitness center!"