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"Sehr beengte Zimmer, Bad winzig, Standard unterdurchschnittlich"

"It’s a Wellness and Spa Hotel and I failed to make an appointment for the Services. My room wasn’t cleaned during my stay and it’s inconvenient for elderly to walk up the stairs to the upper rooms. Faraway from everything to site see and shopping."

"It’s a very good hotel, however we only found out at the hotel, that the spa cost extra"

"Charming, family run hotel in a quiet section of Plauen, close to the city center. Breakfast included and really good. Staff helpful. Owner kind enough to sell me a beer even though restaurant had closed. She found me a charger for my IPad, Room was small but comfortable, clean and priced well. Book early, this hotel is popular and fills up fast."

"Friendly Hosts awesome Castle / atmosphere really tasty beer & food"

"Das Frühstück war lecker und gut organisiert. "

"We like the owner, her friendly personality, our room was clean and tidy and the breakfast was in home atmosphere and style. There is a bus stop close by, Lidl to make a fast shopping and the property is located outside of the centre but still walkable distance from the main spots. The owner allowed us to keep our luggage in while we went swimming at the Aquaforum. I definitely recommend this facility for a stay in Františkovy Lazne "

"Lovely "

"Personal könnte aufmerksamer sein gerade beim Frühstück"

"Quiet pláče in forest, near spa center, nice room,calm"

"Wir haben uns rundum wohl gefühlt. "

"Always a excellent stay here. Fabulous staff, friendly, helpful, Great breakfast!"

"Sehr gute Betten, super leckeres Frühstück und sehr nettes, sympathisches Personal."

"Ich hatte nichts auszusetzen."

"This hotel claims that the staff speak English and Geeman. The lady who welcomed us in the reception spoke English and German, one lady in the restaurant spoke German - but the others we met seemed to panic by the language challenge. Our room was huge, had a comfortable bed (but strange pillows) and a big balcony (sad view apart from the beautiful sunset). Toilet and bathroom were seperated: the toilet was in the smallest room possible, without sink or hand sanitizer. The bathroom was big, nice...

"Good"

"Historický hotel s úžasnou atmosférou!"

"Excellent hotel, friendly staff, clean rooms. Small kitchen, unfortunately without microwave. Hotel is located in a very quiet but beautiful surrounding. Not much to do in the village of Schöneck, so for restaurants or shopping you need to take a trip."