"We had a great stay in apartment number five, but our checkin process with the front desk at Crystal Hotel was horrible.
Everything up to the payment was great, but then it turned to a complete mess. With no information at all, I was presented with a much higher bill than the Hotels.com confirmation. We do not use euros and I had to do a quick calculation in my head to notice the difference, which was significant.
The front desk told us they had gotten new IT and he had to call his manager who...
"We had a great stay in apartment number five, but our checkin process with the front desk at Crystal Hotel was horrible.
Everything up to the payment was great, but then it turned to a complete mess. With no information at all, I was presented with a much higher bill than the Hotels.com confirmation. We do not use euros and I had to do a quick calculation in my head to notice the difference, which was significant.
The front desk told us they had gotten new IT and he had to call his manager who...
"Es war alles top.
Personal war sehr freundlich wir hatten genug Platz für uns als Familie mit 6 Personen.
Die Ferienwohnung war top, sauber, genug Handtücher, tolle Betten.
Pool und Sauna möglich.
Wir kommen wieder.
"
"Es war alles top.
Personal war sehr freundlich wir hatten genug Platz für uns als Familie mit 6 Personen.
Die Ferienwohnung war top, sauber, genug Handtücher, tolle Betten.
Pool und Sauna möglich.
Wir kommen wieder.
"
"It was a great apartment but the downside is that there is no insect blinds on the windows which resulted in tonnes of flies coming in. We have been killing flies all night long 😑
Apart from that it is very clean and spacious with a big shared garden. "
"It was a great apartment but the downside is that there is no insect blinds on the windows which resulted in tonnes of flies coming in. We have been killing flies all night long 😑
Apart from that it is very clean and spacious with a big shared garden. "
"Greta place overall but there was a mixup with the apartment and payment process. Host didn’t speak English and had a daughter with a different apartment at a different address that was not disclosed. We ended up in the wrong apartment but it all worked out in the end. Would definitely book this place again."
"Greta place overall but there was a mixup with the apartment and payment process. Host didn’t speak English and had a daughter with a different apartment at a different address that was not disclosed. We ended up in the wrong apartment but it all worked out in the end. Would definitely book this place again."
"A brand new hotel so very clean and comfortable. The room was nice but sparse, by US standards. The breakfast was wonderful with ample choices and it had easy access to our activity.
The check in is a bit strange as there is no reception so you have to download their app and check in from there."
"A brand new hotel so very clean and comfortable. The room was nice but sparse, by US standards. The breakfast was wonderful with ample choices and it had easy access to our activity.
The check in is a bit strange as there is no reception so you have to download their app and check in from there."
"Best place for family, stuff and the manger very kind and friendly. The apartments clean and comfortable. The view is amazing. Near supermarket and many sightseeing around."
"Best place for family, stuff and the manger very kind and friendly. The apartments clean and comfortable. The view is amazing. Near supermarket and many sightseeing around."
"Yes the stay was good. Central location.
Only issue was that the is no front desk staff and email with check in code did not arrive in time.
Amazon does not have a good setup with the small local places. Communication is usually not great.
Thanks!"
"Yes the stay was good. Central location.
Only issue was that the is no front desk staff and email with check in code did not arrive in time.
Amazon does not have a good setup with the small local places. Communication is usually not great.
Thanks!"
"Falls Sie nach einem guten Ausgangspunkt für Ihre Wanderungen suchen, gutes Wetter für den Badesee-Besuch erwischen, keinen großen Wert auf die Appartment-Austattung legen und gerne die Aromas eines Kuhstalls inhalieren - sind Sie hier genau richtig!
Pluse: gute Lage (als Startpunkt zu vielen Ausflugszielen);
alle notwendige Einkaufsmöglichkeiten, Touristen-Zentrale, Bushaltestelle sind um die Ecke,
der Badesee - 10 bis 15 min. Fußweg;
ein uriges, authentisches, mit VIEL Holz gebautes und...
"Falls Sie nach einem guten Ausgangspunkt für Ihre Wanderungen suchen, gutes Wetter für den Badesee-Besuch erwischen, keinen großen Wert auf die Appartment-Austattung legen und gerne die Aromas eines Kuhstalls inhalieren - sind Sie hier genau richtig!
Pluse: gute Lage (als Startpunkt zu vielen Ausflugszielen);
alle notwendige Einkaufsmöglichkeiten, Touristen-Zentrale, Bushaltestelle sind um die Ecke,
der Badesee - 10 bis 15 min. Fußweg;
ein uriges, authentisches, mit VIEL Holz gebautes und...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Grand Tirolia Kitzbühel - Member of Hommage Luxury Hotels Collection
6/10 Okay
"The room is very clean and very nice. The breakfast is wonderful and has a huge variety of food. The staff does the bare minimum and don’t expect Michelin key behavior. The pool area and changing rooms had no towels. No one there to help. Called room service several times and nothing showed up. The main restaurant was closed 3 out of 4 nights and the back up restaurant was not busy, and still couldn’t accommodate basic things like cocktails or controlling coughing children from touching other peoples tables "
"A wonderful stay at an utterly charming hotel. Everything is just perfect; the decor, the level of comfort, the cuisine, the service and the attention to detail.
The general manager, Patricia Reisinger, and her team deliver some of the best hospitality I have ever experienced and make guest feel exceptional.
In a world like ours today, the Tennerhof is a little haven and escape to how things were done in the good old days!
"
SEEBICHL Adults Only Designhotel lake - pool & dine
8/10 Good
"Excellent breakfast. There was a shuttle bus as promised, but on busy mornings it could not take all skiers. Also, it did not run during the evenings, so you had to take the car to the town for dinner. We had two rooms and one was bigger than the other. Neither room had a desk which made it difficult to work. Nice warm spa area. The parking fee was strange as there is no way to get to the hotel other than by car, there are plenty of space and far from anything else."
"We recently stayed at this hotel as a family, and it truly exceeded every expectation. From the moment we arrived, we were blown away by how beautiful the hotel is. The interiors are stunning — elegant, stylish, and thoughtfully designed. Every space feels luxurious yet welcoming, and the attention to detail in the décor and ambience is remarkable.
The facilities are outstanding. The spa is peaceful, immaculate, and the perfect place to unwind after a day on the slopes. Every area, from our room to communal spaces, was spotless — the hotel’s cleanliness is exceptional. The complimentary shuttle to the ski lift was a fantastic bonus, making our stay seamless and stress-free.
As big food lovers, the dining experience was another highlight. Every meal was sensational — beautifully presented, full of flavour, and crafted with care. The quality was genuinely on par with Michelin-starred restaurants we’ve dined in, and we looked forward to every meal.
The staff made our stay unforgettable — warm, professional, and always going above and beyond. A special mention to the restaurant team, who made every meal not only delicious but truly enjoyable and memorable.
This hotel is more than just a place to stay — it’s an experience. We would return without hesitation and highly recommend it to anyone seeking beautiful surroundings, outstanding food, and exceptional service."