14 indoor pools, 3 outdoor pools
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Reviews of Levi Hotel Spa

4 out of 5
Levi Hotel Spa
Levintie 1590, Kittila

Reviews

8.4

Very good

Rating 10 - Excellent. 206 out of 600 reviews" "
Rating 8 - Good. 293 out of 600 reviews" "
Rating 6 - Okay. 82 out of 600 reviews" "
Rating 4 - Poor. 16 out of 600 reviews" "
Rating 2 - Terrible. 3 out of 600 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nir, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to ski lift and ski in location, excellent room with sauna
Stayed 4 nights in Mar 2024

6/10 Okay

Seth

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Henri

Stayed 1 night in Dec 2023

10/10 Excellent

michelle

Stayed 3 nights in Dec 2023

8/10 Good

Ruth Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Melanie Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just come back from a 3 night stay. We had a good paid upgrade when we got there. Staff were very friendly and helpful. The premium breakfast was nice more variety on the menu flor children would be good. The beds were very comfortable room was cleaned every day. The hotel is very convenient to everything. Would definitely say there again.
Stayed 3 nights in Dec 2023
Response from Helena on 9 Dec 2023
Thank you for your visit with us. We appreciate your feedback We are glad you enjoyed your stay at our hotel. We wish you a nice winter time and hope to see you again as our guest!

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Junior Suite with sauna, very nice, single toilet separate from shower and sauna which we didn’t like. Very comfortable beds, lovely and soundproofed, really quiet. Direct access to water world inside Breakfast excellent. Would have been 5* if water wasn’t freezing cold in the water world area and you have to be naked in saunas! Outside jacuzzis not working. No room service, no access to any food anywhere after 9pm (that we could find)
Stayed 4 nights in Nov 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Tiina

Travelled with family
Liked: Staff & service, room comfort
Perhehuone
Huone oli kaikinpuolin hyvä. Minikeittiöstä plussaa ja siitä että pystyi käydä käytävällä lämmittämässä ruokaa mikrossa. Huone kaipaisi pientä pintaremonttia ainakin kylpyhuoneen kohdalta. Iso plussa kun saimme paremman huoneen mitä oltiin varattu. Aamupala loistava. Varmasti yövymme täälä uudelleenkin :)
Stayed 2 nights in Nov 2023
Response from Sanni, duty manager, reception on 14 Nov 2023
Hei Tiina,Suuri kiitos arviostasi. Lämpimästi tervetuloa uudestaan yöpymään!

8/10 Good

Elisabeth

Stayed 2 nights in Oct 2023
Response from MA Hotel Manager on 28 Oct 2023
Thank you for your kind feedback and welcome again to Levi Hotel Spa Resort!

10/10 Excellent

Berit

Stayed 1 night in Oct 2023
Response from MA Hotel Manager on 28 Oct 2023
Amazing! I am glad you enjoyed your stay with us. Welcome again!

10/10 Excellent

Annika

Stayed 3 nights in Oct 2023
Response from Mait Abrams, hotellipäällikkö on 7 Oct 2023
Kiitos Annika arvostelusta!On aina kivaa kuulla että ollaan onnistuttu.Tervetuloa uudelleen meillä käymään :)Terveisin,

6/10 Okay

Seppo

Stayed 2 nights in Sep 2023
Response from Tarja on 19 Sept 2023
Kiitokset palautteesta ja pahoittelen, että palvelumme ja tarjontamme eivät tällä kertaa miellyttäneet,Ystävällisin terveisinTarja SyrjänenMyynti ja markkinointijohtaja

10/10 Excellent

Ellen Marianne

Stayed 1 night in Aug 2023
Response from M Abrams, CR Manager on 29 Aug 2023
Dear Ellen.Thank you for your 10 points. We are glad you enjoyed your stay and welcome you to visit us again!Wbr,

8/10 Good

Satu

Stayed 1 night in Aug 2023
Response from Tarja on 9 Sept 2023
Kiitokset palautteesta ja tervetuloa uudelleen,ystävällisin terveisinTarja Syrjänen

8/10 Good

Juho

Stayed 3 nights in Jul 2023
Response from Merita on 28 Jul 2023
Dear Juho,Thank you for staying with us and leaving a review. We hope too see you again soon in Levi.Wishing you a nice summer :)With kindest regards,Merita KujalaHotel Manager

8/10 Good

Maria

Stayed 2 nights in Jul 2023

10/10 Excellent

Birgit

Stayed 1 night in Jul 2023
Response from Tarja on 25 Jul 2023
Thank you so much for the feedback! Have a great summer and welcome again,With best regardsTarja SyrjänenMarketing Director

8/10 Good

Kirsi

Stayed 2 nights in Jul 2023
Response from Tarja on 25 Jul 2023
Kiitokset palautteesta ja tervetuloa uudelleen!Hyvää kesän jatkoa ja terveisinTarja SyrjänenMarkkinointijohtaja

10/10 Excellent

Henna

Stayed 1 night in Jul 2023
Response from Tarja on 25 Jul 2023
Iso kiitos palautteesta ja tervetuloa uudelleen!Hyvää kesän jatkoa ja terveisinTarja SyrjänenMarkkinointijohtaja

8/10 Good

Risto

Stayed 1 night in Jul 2023
Response from Tarja on 25 Jul 2023
Kiitokset palautteesta ja oikein hyvää kesän jatkoa. Ja tervetuloa uudelleen Levi Hotel Spa:an.Ystävällisin terveisinTarja SyrjänenMarkkinointijohtaja

10/10 Excellent

Linn

Stayed 1 night in Jul 2023
Response from Tarja on 25 Jul 2023
Thank you so much for the review and welcome again to Levi Hotel Spa,With best regardsTarja SyrjänenMarketing Director

10/10 Excellent

Sofia

Stayed 2 nights in Jul 2023
Response from Tarja on 25 Jul 2023
Thank you so much for the feedback Sofia and welcome again to our hotel,With best regardsTarja SyrjänenMarketing Director

10/10 Excellent

Johan

Stayed 1 night in Jul 2023
Response from Tarja on 14 Jul 2023
Thank you so much for your feedback and welcome again!Have a great summer and with best regardsTarja SyrjänenMarketing Director

8/10 Good

Kristian

Stayed 3 nights in Jul 2023
Response from Tarja on 14 Jul 2023
Thank you for your feedback and welcome again to Levi Hotel Spa!With best regardsTarja SyrjänenMarketing Director

6/10 Okay

Ville

Stayed 2 nights in Jul 2023
Response from Tarja on 10 Jul 2023
Kiitokset palautteesta ja tervetuloa uudelleen,Ystävällisin terveisinTarja SyrjänenMarkkinointijohtaja

8/10 Good

Kari

Stayed 1 night in Jul 2023
Response from Tarja on 10 Jul 2023
Kiitokset palautteesta ja tervetuloa uudelleen,Ystävällisin kesäterveisinTarja SyrjänenMarkkinointijohtaja

10/10 Excellent

Mogens

Stayed 1 night in Jul 2023
Response from Tarja on 10 Jul 2023
Thank you so much for your review and welcome back again,Have a great summer!With best regardsTarja SyrjänenMarketing Director

8/10 Good

Jaana

Stayed 1 night in Jun 2023
Response from Tarja on 3 Jul 2023
Kiitokset palautteesta ja tervetuloa uudelleen,Ystävällisin terveisinTarja SyrjänenMarkkinointi

10/10 Excellent

Saana

Stayed 2 nights in Jun 2023
Response from Tarja on 3 Jul 2023
Suuret kiitokset palautteesta ja sydämellisesti tervetuloa uudelleen,Ystävällisin terveisinTarja SyrjänenMarkkinointi

10/10 Excellent

Jenni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siisti ja lähellä toimintaa
Saimme huoneen uudesta siivestä, joten erittäin siisti ja hiljainen huone. Aamupala oli hyvä ja kylpylään pääsi kohtuulliseen hintaan.
Stayed 3 nights in Apr 2023
Response from Tarja on 28 Jun 2023
Kiitos palautteesta ja tervetuloa uudelleen!

8/10 Good

Saija

Stayed 3 nights in Apr 2023
Response from Tarja on 28 Jun 2023
Kiitos palautteesta ja tervetuloa uudeelleen,Kesäisin terveisin Tarja Syrjänen

10/10 Excellent

Trond-Inge

Stayed 3 nights in Apr 2023
Response from Tarja on 28 Jun 2023
Thank you so much for your feedback and wish you welcome again to our hotel,With best regardsTarja Syrjänen

10/10 Excellent

Jenna

Stayed 1 night in Apr 2023
Response from Tarja on 28 Jun 2023
Suuret kiitokset palautteesta ja sydämellisesti tervetuloa uudelleen hotelliimme,Ystävällisin terveisinTarja Syrjänen

6/10 Okay

Magnar

Stayed 2 nights in Apr 2023

8/10 Good

Davide

Liked: Room comfort
Family hotel. Perfect spa for kids not for couples
Nice hotel close to the ski slopes. The spa is more a kids spa. Very cold water, we managed to enter only in the hot tub, the pools were freezing to me. Sauna are gender separated, so if you visit as couple you will need to split up in the sauna. In general this is an excellent location for families with kids, but I would not recommend it for couples.
Stayed 5 nights in Apr 2023

8/10 Good

Jan-Viktor

Stayed 3 nights in Apr 2023

8/10 Good

Juhani

Stayed 2 nights in Apr 2023
Response from Tarja on 17 Apr 2023
Kiitokset palautteesta ja oli hyvin mukavaa kuulla, että viihdyitte hotellissamme. Hyvää kevättä ja tervetuloa uudelleen!Ystävällisin terveisinTarja SyrjänenMarkkinointijohtaja

2/10 Terrible

Tuomas

Stayed 1 night in Apr 2023

8/10 Good

Linda

Stayed 2 nights in Apr 2023
Response from Tarja on 13 Apr 2023
Thank you so much for your feedback and welcome again to Levi Hotel Spa,With best regardsTarja SyrjänenDirector of Marketing

8/10 Good

Antti

Stayed 1 night in Apr 2023

10/10 Excellent

Lasse

Stayed 4 nights in Apr 2023
Response from Tarja on 13 Apr 2023
Suuret kiitokset palautteesta! Olipa ihanaa kuulla, että viihdyitte meillä!Tervetuloa uudelleen Levi Hotel Spa:an ja oikein hyvää kevään jatkoa!Ystävällisin terveisinTarja SyrjänenMarkkinointijohtaja

6/10 Okay

Eva-Britt

Stayed 2 nights in Apr 2023
Response from Tarja on 13 Apr 2023
Thank you for sharing your insights with us. It’s hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best possible service.Hopefully you had however a good time here in Levi,With best regardsTarja SyrjänenDirector of Marketing

6/10 Okay

greta

Stayed 1 night in Apr 2023
Response from Tarja on 13 Apr 2023
Thank you for sharing your negative experience with us; we appreciate every form of feedback we get and we are truly sorry to hear you were unhappy with us.However hopefully we see you again at Levi Hotel Spa,with best regardsTarja SyrjänenDirector of Marketing

6/10 Okay

Tiina

Stayed 6 nights in Mar 2023
Response from Tarja on 13 Apr 2023
Kiitokset palautteesta ja olemme pahoillamme, että ette olleet palveluihimme tyytyväisiä. Toivomme, että siitä huolimatta voitte harkita palaavamme hotelliimme uudelleen, Ystävällisin terveisinTarja SyrjänenMarkkinointijohtaja

4/10 Poor

Havard

Stayed 4 nights in Mar 2023
Response from Tarja on 13 Apr 2023
Thank you for your review. We value your opinion and we are sorry to hear that you were not happy with your visit. However we would like to wish you welcome again to Levi Hotel Spa!With best regardsTarja SyrjänenDirector of Marketing

10/10 Excellent

Katherine

Stayed 3 nights in Mar 2023
Response from Tarja Syrjänen on 5 Apr 2023
Thank you so much for your feedback and wish you warmly welcome again to Levi Hotel Spa,Wiht best regards

8/10 Good

John, Frodsham

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are good for a family but no towels in room and cleaning stuff still out.

8/10 Good

Donnelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely base, close to everything.
This was a lovely place to base for levi for a few nights. It was really warm and cosy and couldn't fault the cleaning service. My only issue would be that it was classed as self catering rooms and they only had a couple of mugs and glasses and hardly any cutlery, so my kids had to eat cereal from a mug. But other than that it was lovely. Swimming was also discounted which was good and we went everyday.
Stayed 4 nights in Nov 2022
Response from Tarja on 7 Jan 2023
Thank you for your valuable feedback and wish you welcome again!

8/10 Good

Erland

Stayed 4 nights in Dec 2021