Lobby

Reviews of Red Lion Inn & Suites Port Orchard

2 out of 5
Red Lion Inn & Suites Port Orchard
220 Bravo Ter, Port Orchard, WA

Reviews

7.2

Good

Rating 10 - Excellent. 298 out of 1001 reviews" "
Rating 8 - Good. 292 out of 1001 reviews" "
Rating 6 - Okay. 204 out of 1001 reviews" "
Rating 4 - Poor. 122 out of 1001 reviews" "
Rating 2 - Terrible. 85 out of 1001 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Stayed 1 night in Apr 2024

6/10 Okay

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love this place but this time was not the best. The hot tub was out of order, the fireplace didn’t work, the toilet tank had a leak and refilled loudly every 15 min. They only left less than a half roll of TP. And yet we still had a pleasant stay. Staff is very friendly.
Stayed 1 night in Apr 2024

6/10 Okay

bradley

Liked: Staff & service
Walls are thin, people being loud
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Apr 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property all the way around. Clean and modern. Great value for the money.
Stayed 1 night in Apr 2024
Response from Jenniffer H. on 9 Apr 2024
Thank you so very much for your wonderful review! We look forward to the next time you are in the area and use us for your lodging needs.

6/10 Okay

Nicole

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Jenniffer H. on 9 Apr 2024
Thank you for taking the time out to post your review. I see that you are on the middle ground with your experience. Please feel free to let us know about any issues you encountered during your stay so we can do better in the future. Your feedback is important to us.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Mar 2024
Response from Jenniffer H. on 28 Mar 2024
Thank you, Stephen, for your wonderful review! We hope to see you again for your lodging needs the next time you are in the Port Orchard area.

4/10 Poor

Martin C

Liked: Staff & service
Disliked: Cleanliness
Sheets needed placement as stains were present. Plumbing noise from above units is bad. Toilet tank does not seal properly and leaks during the night making noise. Large ball of hair on the floor indicates poor housekeeping. Mattress super soft and cover had stains; this indicates super old equipment. Mattress gave me a back ache.
Stayed 1 night in Mar 2024
Response from Port Orchard Red Lion Front Desk on 22 Mar 2024
Dear Guest, We appreciate your feedback regarding your recent stay. We apologize for any inconvenience you experienced during your visit. We take all comments seriously and will work to improve our services. Thank you for your input, and we hope to serve you better in the future. Sincerely,Port Orchard Red Lion Front Desk

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for the $
Stayed 2 nights in Mar 2024
Response from Jenniffer H. on 20 Mar 2024
Thank you so much for your wonderful review. We hope to see you again soon for your lodging needs.

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, amenities
They have massage chairs! Can be a bit noisy from other rooms.
Stayed 1 night in Mar 2024
Response from Port Orchard Red Lion on 11 Mar 2024
Dear Guest, Thank you for your kind words and positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and nice, all-day coffee station!
Stayed 1 night in Mar 2024
Response from Port Orchard Red Lion on 11 Mar 2024
Dear Guest, Thank you for your kind words and positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay and will be back soon! Everything was fantastic and so relaxing.
Stayed 1 night in Feb 2024
Response from Port Orchard Red Lion Front Desk on 27 Feb 2024
Dear Guest, Thank you for your kind words and positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk

10/10 Excellent

Ernie, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t see it in the day but seems good and the desk person is great!
Stayed 1 night in Feb 2024
Response from Port Orchard Red Lion Front Desk on 27 Feb 2024
Dear Guest, Thank you for your kind words and positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk

10/10 Excellent

Alec

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one night stay
Stayed 1 night in Feb 2024
Response from Port Orchard Red Lion Front Desk on 25 Feb 2024
Dear Guest, Thank you for your positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk

10/10 Excellent

Timothy

Business traveller
Definitely worth the money- especially when you consider the over inflated prices of everything in the Seattle area
Stayed 1 night in Feb 2024
Response from Port Orchard Red Lion Front Desk on 23 Feb 2024
Dear Guest, Thank you for your kind words and positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Des

2/10 Terrible

Ashley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2024
Response from Front Desk Staff on 20 Feb 2024
Ashley, we are very sorry to you had a negative experience at our property. Upon looking into this a little more, it appears your reservation was cancelled before check in. We would love to hear more feeback from you. Please feel free to reach out to someone at the front desk with any and all concerns you might have. Guest satisfaction is our top priority and we are consistently working on ways to improve. I hope you give us another chance in the future to make this right. Best Regards, Red Lion Inn & SuitesFront Desk

4/10 Poor

Jaclyn

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The staff was friendly and the breakfast was nice. The room we were in had ants and that is not a very comfortable thing to be around in your room.
Stayed 1 night in Feb 2024
Response from Port Orchard Red Lion Front Desk on 12 Feb 2024
Dear Guest, Thank you for your kind words and positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. We apologize for any inconvenience you experienced during your visit. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk

2/10 Terrible

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Port Orchard Red Lion Front Desk on 12 Feb 2024
Dear Guest, We appreciate your feedback regarding your recent stay. We apologize for any inconvenience you experienced during your visit. Sincerely,Port Orchard Red Lion Front Desk

8/10 Good

Hilary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options included a good variety of protein and gluten free options. Massage chairs available. No elevator.
Stayed 5 nights in Jan 2024
Response from Port Orchard Red Lion Front Desk on 12 Feb 2024
Dear Guest, Thank you for your kind words and positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. We apologize for any inconvenience you experienced during your visit. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Port Orchard Red Lion Front Desk on 2 Feb 2024
Dear Guest, Thank you for your positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay!
Spotless rooms. Friendly staff. Good breakfast! Quiet. Highly recommend!
Stayed 7 nights in Jan 2024
Response from Port Orchard Red Lion Front Desk on 30 Jan 2024
Dear Guest, Thank you for your kind words and positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk

10/10 Excellent

Rhayelle

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Port Orchard Red Lion Front Desk on 22 Jan 2024
Dear Guest, Thank you for your positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk

10/10 Excellent

Aleada

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
They have always been so accommodating and kind! Love it!
Stayed 2 nights in Jan 2024
Response from Port Orchard Red Lion Front Desk on 2 Feb 2024
Dear Guest, Thank you for your kind words and positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk

6/10 Okay

Heather

Business traveller
Liked: Staff & service
Disliked: Cleanliness
This was my second stay at this hotel. I was very surprised at the lack of cleanliness of this particular room. Furniture was dirty and stained, thick level of dust on headboard and lights. Staining of side of bed, gouges in wall, and staining on the ceiling. My guess is that was a “pet friendly” room. My reservation was for non smoking, no pets. The lobby was clean, staff friendly, and a good breakfast available in the am.
Staining of fabric under the bed
Dirty, stained chair
Gouges in wall
Stayed 1 night in Jan 2024
Response from Port Orchard Red Lion Front Desk on 15 Jan 2024
Dear Guest, We appreciate your feedback regarding your recent stay. We apologize for the inconvenience you experienced during your visit. We take all comments seriously and will work to improve our services. Thank you for your input, and we hope to serve you better in the future. Sincerely,Port Orchard Red Lion Front Desk

10/10 Excellent

Mikaela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Port Orchard Red Lion Front Desk on 13 Jan 2024
Dear Guest, Thank you for your positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk

10/10 Excellent

Kenneth

Stayed 1 night in Jan 2024
Response from Port Orchard Red Lion Front Desk on 2 Feb 2024
Dear Guest, Thank you for your positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk

6/10 Okay

Greg

Stayed 20 nights in Dec 2023
Response from Port Orchard Red Lion Front Desk on 30 Jan 2024
Dear Guest, We appreciate your feedback regarding your recent stay. We apologize for any inconvenience you experienced during your visit. We take all comments seriously and will work to improve our services. Thank you for your input, and we hope to serve you better in the future. Sincerely,Port Orchard Red Lion Front Desk

6/10 Okay

colton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Port Orchard Red Lion Front Desk on 4 Jan 2024
Dear Guest, We appreciate your feedback regarding your recent stay. We apologize for any inconvenience you experienced during your visit. We take all reviews seriously and will work to improve our services. Thank you for your input, and we hope to serve you better in the future. Sincerely,Port Orchard Red Lion Front Desk

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Port Orchard Red Lion Front Desk on 4 Jan 2024
Dear Guest, Thank you for your positive feedback about your recent stay with us. We’re delighted to see that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk

10/10 Excellent

Charles

Stayed 1 night in Dec 2023
Response from Port Orchard Red Lion Front Desk on 4 Jan 2024
Dear Guest, Thank you for your positive feedback about your recent stay with us. We’re delighted to see that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. Very pleasant and cheerful. Check in was very easy.
Stayed 1 night in Dec 2023
Response from Port Orchard Red Lion Front Desk on 4 Jan 2024
Dear Guest, Thank you for your kind words and positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk

10/10 Excellent

Cristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was so much better than the last. The staff was great.
Stayed 1 night in Dec 2023
Response from Front Desk Staff on 22 Dec 2023
Thank you Cristi for your positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely, Port Orchard Red Lion Front Desk

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist who checked me in was super friendly and helpful! After being in a plane all day it was good to see a smiling helpful face! I would definitely stay here again! Excellent job!!
Stayed 1 night in Dec 2023
Response from Front Desk Staff on 22 Dec 2023
Thank you Jeffery for your review and rating! I am very pleased to hear about your experience with our staff. We pride ourselves in ensuring all our guests are satified with each stay. Thanks again for choosing to book with us, we hope to host more stays for you in the future. Best regards, Red Lion Inn & Suites

10/10 Excellent

MARSHA, Carnation

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off the highway and within at least 15 minutes to everywhere we wanted to go. Very nice staff! Awesone beds. Love the pillows!!
Stayed 1 night in Dec 2023
Response from Front Desk Staff on 22 Dec 2023
Thank you Marsha for your review and rating!

10/10 Excellent

Betty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Amazing staff. Extremely clean too. Yummy breakfast. Cozy bed. Quiet. I will be back for sure!
Stayed 5 nights in Dec 2023
Response from Front Desk Staff on 22 Dec 2023
Thank you Betty, for your positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely, Port Orchard Red Lion Front Desk

10/10 Excellent

Lisamarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Front Desk on 11 Dec 2023
Thank you Lisa for your rating!

10/10 Excellent

Marttin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Port Orchard Red Lion Front Desk on 12 Dec 2023
Dear Guest, Thank you for your positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Steve

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sleep
I felt completely at ease and slept hard... Finally. Thank you
Stayed 1 night in Dec 2023
Response from Front Desk on 7 Dec 2023
Thank you so much for your review and rating! I am very pleased to hear about your experience. We pride oursleves in the satisfaction of all of our guests. We hope to host more stays for you in the future! Best regards, Red Lion Inn & SuitesFront Desk Staff

10/10 Excellent

Hoato, Livermore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at!
Stayed 3 nights in Nov 2023
Response from Port Orchard Red Lion Front Desk on 6 Dec 2023
Dear Guest, Thank you for your kind words and positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk

6/10 Okay

Brittany

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Port Orchard Red Lion Front Desk on 6 Dec 2023
Dear Guest, We appreciate your feedback regarding your recent stay. We apologize for any inconvenience you experienced during your visit. We take all revieww seriously and will work to improve our services. Thank you for your input, and we hope to serve you better in the future. Sincerely,Port Orchard Red Lion Front Desk

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was close to restaurants and to the person we were visiting.
Stayed 4 nights in Nov 2023
Response from Port Orchard Red Lion Front Desk on 6 Dec 2023
Dear Guest, Thank you for your kind words and positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk

10/10 Excellent

Mary

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price!
Stayed 2 nights in Nov 2023
Response from Front Desk on 4 Dec 2023
Thank you for your review. We are very happy to hear your stay was a great stay. Best of wishes and hope to see you again

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Desk on 4 Dec 2023
Thank you for your review. We are very happy to hear your stay was a great stay. Best of wishes and hope to see you again

10/10 Excellent

Alycia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and helpful. They had a hot tub and massage chairs, all day coffee and a pretty good breakfast
Stayed 1 night in Nov 2023
Response from Front Desk on 4 Dec 2023
Dear Guest, Thank you for your positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service
GreT staff for a too tired to keep driving couple who che ked in late at night and left early!
Stayed 1 night in Nov 2023
Response from Front Desk Manager on 20 Nov 2023
Thank you for your review and rating William. We hope to host your stay again in the future!

10/10 Excellent

Steve, Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff
Stayed 1 night in Nov 2023
Response from Port Orchard Red Lion Front Desk on 23 Nov 2023
Dear Guest, Thank you for your kind words and positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was friendly and helpful. We were able to check in early when the room was cleaned and ready. Thank you!
Stayed 1 night in Nov 2023
Response from Port Orchard Red Lion Front Desk on 18 Nov 2023
Dear Guest, Thank you for your kind words and positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk

10/10 Excellent

Karan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was excellent. Staff very welcoming and helpful.
Stayed 1 night in Nov 2023
Response from Port Orchard Red Lion Front Desk on 17 Nov 2023
Dear Guest, Thank you for your kind words and positive feedback about your recent stay with us. We’re delighted to hear that you had a great experience. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely,Port Orchard Red Lion Front Desk