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"Front desk staffs were great. They all were very helpfull."

"Beautiful room and amenities. Bed too hard for me "

"Well run hotel"

"The hotel is beautiful, modern, of high quality materials and design. It pays attention to little amenities such as pajamas, soap, shampoo, sleepers and so on. Services were quick and effective. The area was quiet and clean. Overall, it was a satisfying stay. "

"Coffee and macha machine at reception was available for most of the day. There was free priobiotic drink from 8 - 10 am. There is the public onsen from 3 pm - 5 am. The onsen has a water dispenser, cotton buds and pads, moisturising lotion, hair brush. You can take a free ice cream stick after your onsen, and use the massage chair (1 is spoilt, 2 are always in use). Half a ramen bowl, and drink dispensers are available for supper 9 - 11 pm. The drip coffee packet provided in the room is good too! They provide hairband, cotton pads and buds, comb, shaver, toothbrush, shower cap, and shower gel, shampoo and conditioner in the room. You will have to take off your shoes before entering the hotel, and the luggage's wheels will have to be cleaned before it can be rolled into the hotel. You place your shoes in a locker. So you will feel that the hotel is very clean. I liked the full range of services and that it felt very clean. What I didn't like about it was that it was always crowded with tourists, and I am not sure if the onsen are kept clean by them. I come out of the onsen smelling slightly of chorine, even after showering. I might prefer to go to proper onsen towns which are less populated."

"Great Hotel, very close to the Railway museum"

"Fabulous location, easy walk to shopping, dining and subway. Good breakfast buffet, well appointed rooms. Only fault I can point out is the hair dryers had very little power and the shampoo made my hair very frizzy! "

"The hotel is super central and a minute's walk from Dotonbori or the Nipponbashi train station. The room I had was perfect for what I needed. Yes, it is small, but you pay exactly what you get for and you get a comfortable bed, a hot shower and all the amenities are included. The staff was always helpful and the check in and check out process was quick and easy."

"The staff went above and beyond to assist us in our stay. We had a beautiful room with a view of the city. "