Apartments in Kilmarnock

"Although the hotel was clean and overall a nice place to stay I cant recommend it as the hotel also has two bars on site, one open on the bottom floor and another on the 8th floor. they are open until 1am on the weekend and i could hear the music in my room on the 6th floor. Wont be staying again"

"Good"

"Clean room and friendly staff. The only issue was we were not informed that there was some maintenance/building work happening on what sounded like the floor above us (we were on the 7th). It wasn’t a problem but would have been nice to know in advance."

"The hotel is central in Glasgow, near to bars/restaurants, shops, and good transport links. Our room was a good size, clean & bed big and very comfortable. If I had to make once comment it would be to upgrade the toilet paper - then it would be perfect. The kitchen are had fridge, dishwasher and I think washing machine. We only used the fridge for milk to make hot drinks (we did take our own additional tea/coffee) as we enjoyed the local business's for food. If you on a tight budget you could make meals in your room and self-cater. Would definitely book again if staying in Glasgow."

"Great location, lovely staff and great bar"

"Stayed overnight after a concert at the Hydro. While the room was spacious and the location ideal, the service fell short. The fire alarm went off at 12.30am with no information from staff about what was happening. After several minutes it stopped, but the disruption made it difficult to get back to sleep. What frustrated me most was the checkout experience. I wasn’t given any apology or explanation, yet I heard other guests being offered both apologies and generous discounts for the inconvenience. This inconsistent approach to customer service was really disappointing. "

"Great central location and nicely done hotel"

"Clean rooms with nice touches - nice sitting area and bar area in the lobby"

"Great rooms and lovely breakfast and very helpful staff will be back again "