Gorillas City Centre Hotel

Property class: 3

Choose dates to view prices

You can look forward to a free breakfast buffet, a terrace and a garden at Gorillas City Centre Hotel. The on-site local cuisine restaurant, The Silverback, offers breakfast, lunch and dinner. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Twin Room, City View

A hotel room with two single beds, a bedside table with a lamp, a phone, and a mirror on the wall.

Twin Room, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Double Room, City View

A hotel room with a single bed, a bedside lamp, and a telephone.

Deluxe Double Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

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About the area

Kiyovu, a neighbourhood in Kigali, is home to Gorillas City Centre Hotel. The area's natural beauty can be seen at Nyandungu Urban Wetland Eco Tourism Park and Umusambi Village, while Talking Through Art and Ivuka Arts Kigali are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Nyamirambo Stadium or Stade Amahoro. Visit our Kigali travel guide
Map
Kigali, P.O. Box 1782, Kigali

What's nearby

  • A cityscape with a prominent skyscraper, dense urban buildings, and surrounding greenery.
    Kigali Genocide Memorial Centre
    6 min drive - 4.1 km
  • A large, multi-tiered stadium with a curved roof, illuminated by colorful lights.
    Kigali Convention Centre
    6 min drive - 4.1 km
  • Union Trade Center
    14 min walk - 1.2 km
  • Kandt House Museum of Natural History
    3 min drive - 2.7 km
  • Nyamirambo Stadium
    7 min drive - 5.6 km

Getting around

  • Kigali (KGL-Kigali Intl.)
    24 min drive

Restaurants

  • Bloomin Speciality Cafe
    18 min walk
  • Kivu Noir Café
    5 min drive
  • Question Coffee
    9 min walk
  • Heaven
    12 min walk
  • DownTown
    14 min walk

About this property

Gorillas City Centre Hotel

  • Hotel located in Kiyovu
  • Take advantage of a free breakfast buffet, a terrace and a garden at Gorillas City Centre Hotel. The on-site local cuisine restaurant, The Silverback, offers breakfast, lunch and dinner. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a playground and dry cleaning/laundry services.
  • You'll also find perks such as:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), free newspapers and tour/ticket information
    • Luggage storage, a porter/bellboy and a front desk safe
    • Guest reviews say good things about the overall condition
  • Room features
  • All guest rooms at Gorillas City Centre Hotel offer thoughtful touches, such as premium bedding, as well as amenities, such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and free toiletries
    • Flat-screen TVs with premium channels
    • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Silverback

Things to do

  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Airport shuttle fee per child: USD 20.00 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Is Gorillas City Centre Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gorillas City Centre Hotel?

Self-parking is free at this property.

What time is check-in at Gorillas City Centre Hotel?

Check-in start time: 1 PM; check-in end time: anytime.

What time is check-out at Gorillas City Centre Hotel?

Checkout is at noon.

Does Gorillas City Centre Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20 per vehicle applies.

Where is Gorillas City Centre Hotel located?

Located in Kiyovu, this hotel is 0.7 mi (1.2 km) from Union Trade Center and within 3 miles (5 km) of Kandt House Museum of Natural History and Gikondo Market. Club Rafiki and Niyo Arts Center are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Gorillas City Centre Hotel Reviews

8.0

Very good

8.2

Cleanliness

8.2

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 9 out of 25 reviews
Rating 8 - Good. 9 out of 25 reviews
Rating 6 - Okay. 5 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
All staff work very hard to please clients. Wonderful people. We can see a big efforts to please the clients. This is what I really appreciated.
Stayed 7 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My luggage was left behind in Cairo for the two nights I spent in Kigali. The staff at the hotel could not have been more understanding or helpful. They sent someone to get me a toothbrush and toothpaste, accompanied me into town to buy clothes and helped me to contact the airline as the airport staff would not give me their local contact details. I cannot praise them highly enough.
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

Was a lower cost hotel in a very quiet city centre
Stayed 4 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel in a peaceful area

Nice quite small hotel, friendly staff
Stayed 6 nights in Sep 2018
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness

Highlights from a short stay

The staff is very helpful and kind, I can only say good things about the interaction I had with them. For the first time ever I also got my shirts ironed properly and at a very affordable price. The room isn't in great condition: very stained carped and stench of smoke. In my view, the restaurant is overpriced if you want to have lunch/dinner. Breakfast was decent, though.
Stayed 3 nights in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店附近环境好，幽静，離市中心步行不遠，約廿分鐘，每天沿樹旁漫步往來市區與酒店間，非常舒適。且價錢不貴，值得。
Stayed 4 nights in May 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gave us what we needed for overnight stop on way to border. In centre of town so a bit noisy
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice staff - hotel close to the city

This is my fifth visit to Gorillas. There is always a warm welcome from the staff. The rooms are comfortable. The meals are generallly very good, particularly the breakfasts.
Stayed 5 nights in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel staff

I recently spent a week in the city and found a home away from home. The staff was friendly and very helpful. The hotel is a perfect place to relax after a busy day. It is a great place to have dinner guest as the restaurant does a great job with both food and service. I will look forward to my next stay.
Stayed 9 nights in May 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Professional elegant staff located in city center.

This was my 5th stay since '11. The staff and location make this the best, secure stay in the city center. Tell 'em JD sent ya.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

I had a very comfortable stay at the Gorillas City Centre Hotel. Very convenient for my meetings, with nice food and friendly staff and atmosphere
Verified review

6/10 Okay

Disliked: Property conditions & facilities
While the per night cost was good, for a three star I would have expected more in terms of comfort, cleanliness and engagement of the staff.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sorry no gorillas

Great location and very comfortable Good price good value
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorillas

Gorillas was fine-albeit a tad pricey. Decent rooms, good hot water and good breakfast in a fine location.
Verified review

6/10 Okay

Liked: Staff & service
accetable Hotel.
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Stayed 3 nights in May 2019
Verified review

2/10 Terrible

Stayed 5 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2018
Verified review

6/10 Okay

Disliked: Staff & service
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort