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"Great staff, took good care of us and really helpful. Would recommend staying here for Dharmashala."

"Parking is easy ,staff not polite for any request at reception. "

"Very good spa, accommodating staff"

"The staff was not at all good, not helping. No provision of food in the hotel, no restaurant. very poor service charged extra for everything. "

"View from room beautiful and good breakfast "

"Hotel much lower to the star rating they have .. doesn’t look like a 4 star… rooms in terrible condition, acs not working "

"Overall, the staff were polite and courteous, which was definitely a positive. However, the location of the property is quite inconvenient — there’s nothing nearby, and you need to drive at least 30 minutes just to find food outside. The in-house restaurant is quite expensive, and the portion sizes are small for the price charged. At times, the staff would call even when we preferred not to be disturbed. The rooms also felt dated, and the property does not match the way it is portrayed in the photos. In summary, apart from the good staff, there wasn’t much that stood out positively about the stay."

"Stayed at this hotel on Temple Road, McLeod Ganj in January end 2026 and honestly had a very nice experience. Food was really good. The balcony view was amazing — you can see Dharamshala and snow-covered mountains, which felt super peaceful. The place is calm and quiet but still very close to the main square and Dalai Lama Temple, so location is perfect. Mrs Sonia at the reception was very welcoming and kind, made us feel comfortable right from the start. Overall, a simple, peaceful stay with great views and good food. "

"Turned up in Dharamshala, get to hotel, has not existed for 2 years. Clearly been sold and rebranded. Yet somehow Hotels.com managed to book us a room. Absolutely unbelievable. $25 Onecash credit compensation for 3 rooms, 3 adults had to rebook somewhere else at walk up rates and this is what Hotels.com thought was appropriate compensation. Comical incompetence. "