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"The staff was very kind and professional. There was so much that stood out as excellent. check in was fast. I was surprised at a few simple points for all the big amazing presentation. Smart eco choice for halls with no air con. No hand soap in bathroom, was told had to “ask” for it. I would assume cleanliness after using facilities would be essential. Asked for staff to assist with air con 4 times, we were only there overnight but no one ever came. Bed was very comfy. Pillows perfect, 2 per person. I’m a medium size woman “8” and the robes were both too small for me, but nice touch (again considering no hand soap but useless robes). Loved the sliding bathroom door. Large mirrors. View was gorgeous overlooking water (river/lagoon?). The food at Riva was beautiful, not very tasty, I mean naturally. Only had dinner there. Tried several dishes. Stir fried rice was bland. Not much natural flavor of the food. Somewhat bland on flavor, muscles were tough. Shrimp rolls were different, only ground shrimp, no vegetables in the mix, but nice light crispy roll. One (1) scallop in a scallop dish, the pappardelle sauce was amazing though. Tried the pizza, it was interesting, nice crispy crust but cold when brought out, cheese is not tasty cold. Breakfast was great. Lots of tasty freshly prepared options. The pool was super refreshing. The workout room was more than adequate and beautiful view. Overall we would stay again for sure. Probably just eat somewhere else. "

"We enjoyed the stay, the room, the pool n the walkable to night market👍"

"Very strategic location with 3 min to Lee Garden and 3 min to kim yong market. The room is big, clean and comfortable. The only weakness is wifi is not stable inside room."

"I like the halal option food offered to muslim guest"

"Great Hotel, Great Location The room was very spacious with a very comfortable King Size Bed. The bathroom was also spacious, well equipped and very clean. Everything was in working order and very clean. The location opposite Hat Yai Central is very convenient. We'll definitely be using Z Sleep Hotel for our accomodation option in Hat Yai. Thanks for the GREAT stay!! Highly Recommend this HOTEL "

"The most disgusting hotel ive ever stayed in. First room they gave me had blood stains all over the bed sheets. After having to wait half an hour for the owner to turn up and confirm there was indeed blood stains on the bed they moved me to a different room. Guess what? This one didn't have blood stains, just regular bright orange ones all over the bed sheets. And whats more, there were clumps of long, womens hair all over the floor and clogging the sink. Add to all this the cobwebs EVERYWHERE. But we're not finished yet. Because later that night, I walked down the stairs and found myself tredding in dirty water that stank. After wading through I asked the woman on reception and she just shrugged and said 'pipe from toilet on second flood has burst'... luckily it wasn't actual sewage water, but it was still disgusting. I was meant to stay for seven nights but checked out the next morning. If it hadnt been too late to book another hotel the night before, I wouldn't have spent a single second in this disgusting pit."

"+ The hotel room was generally clean and comfortable + staff were attentive and helpful. + great value for money - Some equipment in the gym need maintenance - the pool needs cleaning. The hotel is located about 10-15 minutes drive from the city centre. The immediate neighbourhood is relatively quiet but is not a tourist area, so you will need to have or arrange transport. There's some food stalls, bars and convenience stalls within walking distance but there's nothing fancy apart from the hotel's own restaurant which opens at 11am."

"Very hospitable staff. Excellent location! "

"Amazing. Just a bit away from town. But can still get Tuktuk easily. Like it. "