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Reviews of Hotel Diament Vacanza Siemianowice Slaskie

3 out of 5
Hotel Diament Vacanza Siemianowice Slaskie
Ul. Olimpijska 4, Siemianowice Slaskie, Silesian

Reviews

8.2

Very good

Rating 10 - Excellent. 28 out of 86 reviews" "
Rating 8 - Good. 42 out of 86 reviews" "
Rating 6 - Okay. 10 out of 86 reviews" "
Rating 4 - Poor. 4 out of 86 reviews" "
Rating 2 - Terrible. 2 out of 86 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bartlomiej

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Kierownik Recepcji on 26 Sept 2023
Bardzo dziękujemy za skorzystanie z usług naszego hotelu oraz pozostawienie opinii. Zapraszamy ponownie.PozdrawiamKierownik RecepcjiHotel Diament Vacanza

8/10 Good

Bradley, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

6/10 Okay

Evgeni

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room was spacious, more than average. However, the shower was not clean. I picked the feet towel and it had hair underneath. Shower floor had mold.
Stayed 1 night in Sep 2023

2/10 Terrible

Mateusz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zdecydowanie nie polecam tego hotelu!
Zdecydowanie nie polecam! Pokoje w czasie sprzątania są okradane!
Stayed 2 nights in Dec 2022
Response from Kierownik Recepcji on 27 Dec 2022
Panie Mateuszu, Dziękujemy za pozostawienie opinii. Wszelkie uwagi zostały przekierowane do odpowiednich działów celem weryfikacji.Kierownik RecepcjiHotel Diament Vacanza

8/10 Good

Marko

Stayed 1 night in Sep 2022
Response from Agata on 14 Sept 2022
Serdecznie dziękujemy za pozostawienie wysokiej oceny. Zapraszamy do ponownych odwiedzin hotelu Diament Vacanza.Pozdrawiam,Kierownik recepcjiHotel Diament Vacanza

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Siemianowice's shopping centers and public transportation. You can be in Center of Katowice in 30 minutes without a car.
Stayed 11 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for price. In an industrial area with not many amenities close by (not a problem if you have a car).
Stayed 1 night in May 2019

8/10 Good

Rodney

Good breakfast, nice roms
Stayed 3 nights in Nov 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confused over the booking and payments but the rest was good.
Stayed 1 night in Sep 2018

10/10 Excellent

Nadia, Calgary, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Area
The hotel was quite nice, the restaurant food was fantastic and the prices of the food were very reasonable! Cheap in fact. Free parking, free wifi and it was 40 minutes drive roughly to Auschwitz. About an hour to the salt mines in Krakow. Both easy drives.
Stayed 2 nights in Sep 2017

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay en route Krakau
We stayed here overnight on a trip to Krakau, it was convenient and well priced, The restaurant was open till late and rooms were clean. Check in staff very good. Free Parking on site and a small shopping center within walking distance. We left early the next morning to visit Auschwitz memorial and then traveled on to Krakau.

6/10 Okay

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We stayed here whilst travelling to Auschwitz. 45 min drive away. Very nice modern clean hotel. Big rooms. Great restaurant with lots of choice.

4/10 Poor

lwood

Disliked: Staff & service, property conditions & facilities, room comfort
Not the best hotel in the world. Staff not very helpful, was not allowed to use the facilities (ie) jacuzzi and steam room. The food was okay and the rooms were clean. Doubt i will be returning.

8/10 Good

Aldo

Liked: Cleanliness, room comfort
Nice visit
For business when you just want a bed then this will not disappoint you but the walls are thin and my guest next door was very loud

10/10 Excellent

Marius

Stayed 1 night in Dec 2023

6/10 Okay

MARIELLA

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

Juha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loistava henkilökunta ❤️
Stayed 4 nights in Sep 2023

6/10 Okay

MARIELLA

Business traveller
Liked: Staff & service
Stayed 3 nights in May 2023
Response from Magdalena Balon on 17 May 2023
Bardzo dziękujemy za skorzystanie z usług naszego hotelu oraz pozostawienie oceny.Zapraszamy ponownie.PozdrawiamKierownik RecepcjiHotel Diament Vacanza

10/10 Excellent

Heinrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positiv: Schöne große Zimmer Bequemes Bett Sauber und ordentlich Personal freundlich und hilfsbereit Kaufland direkt um die Ecke Negativ: Kommt langsam in die Jahre hat aber auch irgendwie seinen Charme.
Response from Front Office Manager on 27 Dec 2022
Thank you very much for leaving the highest rating. We make every effort to ensure that our guests are satisfied with each stay.We wish you all the best and welcome again.Front Office ManagerHotel Diament Vacanza

10/10 Excellent

Kamil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positiv: Schöne große Zimmer Bequemes Bett Sauber und ordentlich Personal freundlich und hilfsbereit Kaufland direkt um die Ecke Negativ: Kommt langsam in die Jahre hat aber auch irgendwie seinen Charme.
Response from Front Office Manager on 27 Dec 2022
Thank you very much for leaving the highest rating. We make every effort to ensure that our guests are satisfied with each stay.We wish you all the best and welcome again.Front Office Manager Hotel Diament Vacanza

8/10 Good

Johann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Było ok.
Stayed 8 nights in Sep 2022
Response from Agata on 12 Oct 2022
Dziękujemy za ciepłe słowa, bardzo nam miło. Mamy nadzieję, że będziemy mieli jeszcze przyjemność Pana gościć. Pozdrawiamy!Kierownik recepcjiHotel Diament Vacanza

8/10 Good

Viera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spokojnosť)))
Super, pre normálneho nenáročného klienta výborne, ochota a prístup mladej slečny na recepcii nemala chybu. Srdečne pozdravujem a hotel odporúčam.
Stayed 3 nights in Aug 2022
Response from Agata Front office manager on 31 Aug 2022
Dear, such positive opinions and the highest ratings give us a lot of joy. We are glad that you spent such a nice time in our hotel. Greetings from reception!Best regards,Front office managerHotel Diament Vacanza

10/10 Excellent

Christof

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Für den Preis top
Stayed 1 night in Jul 2022
Response from Agata Front office manager on 26 Jul 2022
Dear, such positive opinions and the highest ratings give us a lot of joy. We are glad that you spent such a nice time in our hotel. Greetings from reception! Best regards, Front office manager Hotel Diament Vacanza

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2022

8/10 Good

Arkadiusz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Pawel

Stayed 1 night in Mar 2022
Response from Kierownik Recepcji on 7 Apr 2022
Panie Pawle, serdecznie dziękujemy za pozostawioną maksymalną ocenę. Cieszymy się bardzo, że spędzony czas u nas należy do udanych!

8/10 Good

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021
Response from Kierownik Recepcji on 8 Oct 2021
Pani Ursulo, bardzo dziękujemy za pobyt w Hotelu Diament Vacanza i przyznanie nam pozytywnej oceny. Mamy nadzieję że przy najbliższej możliwej okazji ponownie odwiedzi Pani Siemianowice Śląskie. Pozdrawiamy!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
polecam
Obsluga wzorowa! Dziekuje za mily pobyt. Czekam na otwarcie restauracji ;)
Stayed 1 night in Jun 2021
Response from Agata- Kierownik recepcji on 28 Jun 2021
Bardzo dziękujemy za słowa uznania, każdy z nas ucieszył się czytając Pana/Pani opinię. Bedzie nam bardzo miło gościć Pana/Panią ponownie. Serdecznie pozdrawiamy z recepcji!

8/10 Good

Leo.G, Bonn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Hotel für wenig Geld.Gute Lage auch ohne Auto kannmannn überein gut kommen (Bushaltestelle um die Ecke). Gutes Essen in Restaurant ,bis spät Abend kannmannn warmes bestellten.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Na jedną noc można przeżyć
grzyb w łazience można by doczyścić octem lub innym środkiem, poza tym ok
Stayed 1 night in Oct 2019

8/10 Good

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odpowiedni do swojej ceny
Hotel utrzymany w dość dobrym stanie. Mogą przeszkadzać drobnostki jak brak drugiego krzesła w pokoju lub szum wentylatora (ustał gdy wyjęto kartę z blokady zasilania przy wejściu). Dostaliśmy duże pokoje jako jednoosobowe. Hotel posiada ograniczoną ilość miejsc parkingowych (w razie kłopotów zalecam szukać miejsc należących do hotelu, na lewo od wjazdu). Niedaleko obiekty sportowe więc trochę ciasno. Śniadanie dość dobre i zaczyna się odpowiednio wcześnie (po 6:30). Kolacje jedliśmy poza hotelem. Na wyjazd służbowy OK.
Stayed 2 nights in Oct 2019

4/10 Poor

Adriano

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Abbiamo scelto questo hotel come tappa per il viaggio di ritorno in Italia, e sinceramente sono rimasto molto deluso: situato in posizione troppo decentrata, doccia non funzionante, pulizia molto superficiale e cosa ancor più grave il fatto di aver chiesto un cuscino in più e sentirsi rispondere " Non ne abbiamo"!...................impossibile sentire! Ristorante nella norma, ma tempi di attesa molto lunghi. Per ciò che mi riguarda, cancellato dalla rubrica!
Stayed 1 night in Aug 2019
Response from Front Office manager on 30 Aug 2019
First of all, thank you for choosing the Vacanza Diamond Hotel. I would like to assure you that the comfort of our guests is our priority, I am very sorry for the inconvenience that has occurred. Interviews were held with employees to avoid such situations in the future. However, I hope that we will have the opportunity to host you again. Front office manager Hotel Diament Vacanza Siermianowice Sląskie

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Das Zimmer war für ein Pärchen zu klein und die Betten standen auseinander aufgrund das wohl nicht verheiratet sind also nicht optimal!
Stayed 5 nights in Aug 2019
Response from Front office manager Hotel Diament Vacanza Siemian on 16 Aug 2019
Thank you for your opinion regarding your stay in our hotel. Rooms are allocated in accordance with the reservation. On your next visit, if the room does not meet your expectations, the reception will allocate a different room as available. Front office manager Hotel Diament Vacanza Siemianowice Śląskie

8/10 Good

Seppo

Liked: Cleanliness, staff & service
Palvelu pelaa
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto era bello il posto silenzio è tranquillo. Personale simpatico
Stayed 1 night in May 2019
Response from Front Office Manager on 11 May 2019
Dear guest, thank you yor opinion. I am glad that the hotel met your expectations and I want to invite you again!

10/10 Excellent

Peete, Hannover, DE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren sehr zufrieden ! Zimmer sauber und unsere wünsche wurden sofort umgesetzt.
Stayed 3 nights in Apr 2019
Response from Empfangsleiter on 13 May 2019
Vielen Dank für die Bewertung. Der Komfort unserer Gäste ist für uns sehr freundlich. Wir laden Sie wieder ein.

8/10 Good

Ulrikke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Beata Imiołczyk on 19 Apr 2019
Dear guest, Thank you for opinion. This is important to us. I want to invite you again to Hotel Diament Vacanza in future. Front Office Manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Michalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo dobry hotel
Był to krótki pobyt - 1 noc, ale hotel spełnił moje oczekiwania. Pełen komfort i wygoda. Bliskość miejsca położenia hotelu do miejsca mojego spotkania było ogromnym atutem.
Stayed 1 night in Jan 2019

6/10 Okay

Vladimíra

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kilka zmian i będzie jeszcze lepiej.
Obsługa hotelu dokłada wielu starań,by pobyt gości był przyjemny. W sieci hoteli Diament,z której czasem korzystam są dwa mankamenty: bardzo długi czas oczekiwania na fakturę (nawet jeśli wszystkie dane są już w systemie,obsługa nie radzi sobie z tym problemem) i fatalny serwis informacyjny w telewizji serwowany podczas śniadań. Osobiście wolę spokojną muzykę. Przypuszczam,że goście obcojęzyczni również.
Stayed 1 night in Sep 2018

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Preis leistug war ok . Gute erreichbarkeit ,mit öffentlichen verkesmiteln. Schnell einkauf möglichkeit.
Stayed 6 nights in Aug 2018

10/10 Excellent

Waldemar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poldek
Wszystko ok ale klimatyzacja powinna być
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sauber, groß und preiswert
Alles super. Großes Zimmer. Großes Bad. Leider keine Klimaanlage
Stayed 3 nights in Jul 2018

6/10 Okay

ATTILIO, UDINE

Liked: Cleanliness, staff & service, property conditions & facilities
Evitare il ristorante dell'hotel, veramente pessimo.
Stayed 1 night in May 2018

8/10 Good

Peter

Liked: Cleanliness
Super
Alles gut