Hiking

Reviews of Echo Point Discovery Motel

3 out of 5
Echo Point Discovery Motel
18 Echo Point Rd, Katoomba, NSW

Reviews

8.0

Very good

Rating 10 - Excellent. 306 out of 1003 reviews" "
Rating 8 - Good. 454 out of 1003 reviews" "
Rating 6 - Okay. 158 out of 1003 reviews" "
Rating 4 - Poor. 62 out of 1003 reviews" "
Rating 2 - Terrible. 23 out of 1003 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room is a bit small. Fridge had no freezer compartment.
Stayed 1 night in Mar 2024
Response from Reservations on 27 Mar 2024
Dear Ian,Thank you for leaving a lovely rating of your stay with us. We hope to welcome you back again somedayKind regards

6/10 Okay

Andrew

Disliked: Staff & service, amenities, property conditions & facilities
Totally overrated
Stayed 1 night in Mar 2024
Response from Reservations on 13 Mar 2024
Dear Andrew,Thank you for your review. We would love to hear your feedback as it helps us improve our service. Please reach out to us for a chat at your convenience

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good to stay at this motel.
Stayed 2 nights in Feb 2024
Response from Reservations on 1 Mar 2024
Thank you for taking the time to leave such a positive review of your time with us! We look forward to your next stay with usKind regards

6/10 Okay

sonam

Travelled with family
Tables inside room were dusty and left uncleaned. No drinking water inside the room, had to shared kitchen to get it. Good for bagpackers but not for family and couple.
Stayed 1 night in Feb 2024
Response from Reservations on 13 Feb 2024
Dear Sonam,Thank you for taking the time to leave a review of your stay. We hope to welcome you back again somedayKind regards

8/10 Good

Dominick

Liked: Amenities
This is a traditional and very well thought out motel with rooms that are practically studio apartments and of a decent size, well equipped and with a good bed and sheets. My room was a little tired and worn but also very reasonably price.
Stayed 1 night in Feb 2024
Response from Reservations on 13 Feb 2024
Dear Dominick,Thank you for your positive review. We hope to see you stay with us once again someday!Kind regards

8/10 Good

Sandra

Stayed 2 nights in Jan 2024
Response from Reservations on 20 Mar 2024
Dear Sandra,Thank you for taking the time to leave a lovely rating of your stay! We hope to welcome you back again someday

10/10 Excellent

Ella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location right beside the 3 sisters viewing area. Staff were excellent. Room comfortable with great air conditioning. Wifi was a bit slow. Great areas to eat and drink close by.
Stayed 2 nights in Jan 2024
Response from Reservations on 23 Jan 2024
Dear Ella,Thank you for taking the time to leave a wonderful review of your stay. We are so glad to hear of your comfort and experience in the Blue Mountains. We hope to welcome you back someday!Kind regards

6/10 Okay

Nick

Travelled with family
Liked: Cleanliness
No nonsense motel - a great solution as a value stay. Superb location. Would return.
Stayed 2 nights in Jan 2024
Response from Reservations on 23 Jan 2024
Dear Nick,Thank you for your positive rating! We hope to welcome you back to stay with us once againKind regards

8/10 Good

Wei

Stayed 1 night in Dec 2023
Response from Reservations on 2 Jan 2024
Dear Wei,Thank you for kind rating of your stay. We hope to see you stay with us once againKind regards

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location close to 3 Sisters.
Stayed 2 nights in Dec 2023
Response from Reservations on 2 Jan 2024
Dear Angelica,Thank you for taking the time to leave such a kind rating of your stay. We hope to see you stay with us once againKind regards

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Reservations on 2 Jan 2024
Dear Fiona,Thank you for kind rating of your stay. We hope to see you stay with us once againKind regards

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay here as quiet and walking distance to the echo point lookout.
Stayed 2 nights in Dec 2023
Response from Reservations on 2 Jan 2024
Dear Angela,Thank you for kind review of your stay. We hope to see you stay with us once againKind regards

10/10 Excellent

Dani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very easy check in and out, clean and well organised rooms
Stayed 1 night in Dec 2023
Response from Reservations on 2 Jan 2024
Dear Dani,Thank you for taking the time to leave such a kind review of your stay. We hope to see you stay with us once againKind regards

10/10 Excellent

Barbara

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
THE MOTEL HS BEEN TASTEFULLY REFURBISHED IN A VERY MODERN STYLE AND COLOUR SCHEME. ALSO FREE WIFI AND CONNECTION TO ALL APP SIGHTS ON TV EVEN YOU TUBE. 10 0UT OF TEN. GREAT PLACE TO STAY AS WALKABLE TO THE 3 SISTERS AND OTHER ECHO POINT SHOPS, CAFE ETC.
Stayed 2 nights in Nov 2023
Response from Reservations on 29 Nov 2023
Dear Barbara,Thank you for your positive and enthusiastic review! We are so pleased you enjoyed your time with us and hope to see you stay with us once againKind regards

6/10 Okay

Kwok-Fai

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room condition is good with noticeable recent renovation, however lack some basic provision; power point for kettle, cloak hanger/pole/cabinet and TV remote is missing and not been taken care of throughout our stay. Handy to public transport and close to the destined scenic spots in Echo Point.
Stayed 2 nights in Nov 2023
Response from Reservations on 29 Nov 2023
Dear Kwok-Fai,Thank you for taking the time to leave a review of your stay. We hope to see you stay with us once again in futureKind regards

6/10 Okay

Tim

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Reservations on 22 Nov 2023
Dear Tim,Thank you for leaving a review of your stay. We hope you were comfortable during your stay and we hope to see you stay with us once againKind regards

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is not fancy but the facility has been totally remodeled. The front desk employee was very nice.
Stayed 1 night in Nov 2023
Response from Reservations on 16 Nov 2023
Dear Richard,Thank you for taking the time to leave such a positive review of your stay! We are thrilled to hear of your experience and we look forward to the next time you stay with usKind regards

8/10 Good

Michael

Travelled with partner
Liked: Staff & service, amenities
This was basically an excellent property. Location, room amenties very good. However our experience totally spoilt by bad sewerage / cesspit tank smell coming from athroom drains (in floor , shower and sink drain and overflow drain. Any water draining in to one source forced smell up all the others. Local flis attracted by smell swarmed in to room whilst we unloaded car. (Spent half an hour swatting them! Had to leave bathroom exhaust fan on full time to reduce smell and had to cover drains with towels. After a w day 2 night stay, realised our clothes had soaked up smell as well. Became very noticeable in warm car today ! A pity because the rest was great.
Stayed 2 nights in Nov 2023
Response from Reservations on 15 Nov 2023
Dear Michael,Thank you for taking the time to leave a review of your stay. Your feedback helps us improve our service. We hope this doesn't tarnish your experience with us and that you may choose to stay with us again in futureKind regards

8/10 Good

Penny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location, it was clean and had everything you needed for a nights stay, and a great price.
Stayed 1 night in Nov 2023
Response from Reservations on 11 Nov 2023
Thank you for your kind review

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property was great for the stars it has been allocated. Maybe the receptionist could have been a little more friendly; but maybe they were having a bad day. Overall we’ll be back again when in Katoomba.
Stayed 2 nights in Nov 2023
Response from Reservations on 11 Nov 2023
Thank you for your feedback

10/10 Excellent

John

Clean and modern.
Stayed 1 night in Nov 2023
Response from Reservations on 7 Nov 2023
Dear John,Thank you for taking the time to leave a kind rating of your stay. We hope to see you stay with us again somedayKind regards

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was very friendly, the room was very clean, and suited our needs.
Stayed 2 nights in Nov 2023
Response from Reception on 5 Nov 2023
Dear Matthew,Thank you for leaving us a generous rating and review of your stay with us we're glad that you had a warm and cozy experience with us during your stay.We look forward to welcoming you back to stay with us again in the future.

4/10 Poor

Chris

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Close to Echo point, but did not find the staff helpful or welcoming. Particularly no help with luggage especially as we turned up a little early and it felt an inconvenience to them to allow us to leave a bag. Also there is a ridiculous and over long disclaimer to sign before you get the key !
Stayed 1 night in Nov 2023
Response from Reservations on 3 Nov 2023
Dear Chris,Thank you for taking the time to leave a review of your stay. We are sorry to hear of your experience with us as this is not standard of our behaviour. We hope to see you stay with us once again in future with a better experience. Your feedback helps us improve our service.Kind regards

10/10 Excellent

Michael

Stayed 2 nights in Oct 2023
Response from Reservations on 22 Nov 2023
Dear Michael,Thank you leaving such a positive review of your stay! We hope to see you stay with us again in futureKind regards

8/10 Good

Ganesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay
Stayed 2 nights in Oct 2023
Response from Reservations on 1 Nov 2023
Dear Ganesh,Thank you for taking the time to leave a positive review of your stay. We hope to see you stay with us once againKind regards

10/10 Excellent

Geoff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This property met all my requirements. I needed somewhere comfortable, warm and safe where I could get a good night sleep. The bed was very comfortable, everything was clean and lovely. Most importantly, the staff were so kind to me, particularly Jack who took the time to make sure I was ok and had everything I needed and made things right. The location was a bonus, to be able to walk down to the sisters to see sunrise and sunset and reset the day. I will definitely be back with my husband and family soon. Thank you.
Stayed 6 nights in Oct 2023
Response from Reservations on 31 Oct 2023
Dear Geoff,We are so glad to hear you had an enjoyable experience. Thank you for taking the time to leave a generous review and we hope to see you stay with us once againKind regards

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in Katoomba
Best location in Blue Mountains for view of 3 sisters, and access to various walks. Comfortable beds, quiet rooms.
Stayed 1 night in Oct 2023
Response from Reservations on 31 Oct 2023
Dear Martin,Thank you for your kind review and your amazing photos! We are glad to hear you enjoyed your stay and we hope to see you stay with us once againKind regards

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the price this motel was outstanding. Good size room with lovely decor. The cleanliness of the room was exceptional.
Stayed 1 night in Oct 2023
Response from Reservations on 31 Oct 2023
Dear Peter,Thank you for taking the time to leave a positive review of your stay. We hope to see you stay with us once againKind regards

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Reservations on 31 Oct 2023
Dear Martin,Thank you for leaving a positive rating of your stay. We hope to see you stay with us once againKind regards

8/10 Good

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated great modern standard of fittings vey clean serviced every day of my stay. Would definitely recommend and will be staying again on my next trip to Katoomba. Very convenient for echo point.
Stayed 4 nights in Oct 2023
Response from Reservations on 31 Oct 2023
Dear Lynda,Thank you for leaving a kind review of your stay. We are glad to hear of your enjoyable experience and we hope to see you stay with us once againKind regards

8/10 Good

Christian

Disliked: Staff & service
It was not bad, but it was not good either….
Stayed 2 nights in Oct 2023
Response from Reservations on 31 Oct 2023
Dear Christian,Thank you for leaving a positive rating of your stay. We hope to see you stay with us once againKind regards

8/10 Good

Rhonda

Liked: Cleanliness, property conditions & facilities, room comfort
Katoomba worth a visit
The hotel is currently being renovated which may explain the lack of knowledge shown by the receptionist on our arrival. The rooms are spacious and once the renovations are completed I am sure they will be well appointed, There was nowhere to hang your towel. no TV reception, there is a microwave but no plates or cutlery. The location is great and is definitely worth staying there.
Stayed 2 nights in Oct 2023
Response from Reservations on 31 Oct 2023
Dear Rhonda,Thank you for leaving a positive rating of your stay. Your feedback helps us improve our service. We hope to see you stay with us once againKind regards

10/10 Excellent

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was upstairs and had a lovely view.
Stayed 1 night in Oct 2023
Response from Reception on 14 Oct 2023
Dear Jodie,Thank you for taking the time to leave us a generous rating and review of your stay.We look forward to welcoming you back to stay with us in the future.

8/10 Good

Carmel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall quite good. Bathroom on the small side though
Stayed 1 night in Sep 2023
Response from Reservations on 12 Oct 2023
Dear Carmel,Thank you for taking the time to leave a review of your stay. We hope to see you stay with us again somedayKind regards

10/10 Excellent

Helena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found Kylie particularly helpful. Our child became unwell and we were offered a late checkout. The place was ultra clean and comfortable. Not noisy.
Stayed 2 nights in Oct 2023
Response from Reservations on 12 Oct 2023
Dear Helena,Thank you for leaving a kind rating of your stay. We hope to see you stay with us once againKind regards

8/10 Good

Grace

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Reservations on 5 Oct 2023
Dear Grace,Thank you for leaving a positive rating of your stay. We hope to see you stay with us again somedayKind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay at Echo Point
The place was really nice as it is situated just 5 mins-walk away from the echo point lookout. We had lots of complementary coffee and tea. Toiletries were complete apart from toothbrush and toothpaste which we thought were provided. The room is pretty clean visually- apart from the smell (smells like an old kinda wet room- might need an air freshener or something) but this was only minimal compared to the total stay so I’m still giving it a high rating. We had a buffet breakfast to their sister company- discounted at 15$ instead of 19$- when bought there. Will recommend this place
Stayed 1 night in Sep 2023
Response from Reservations on 29 Sept 2023
Thank you so much for leaving a kind review of your stay.We hope you will come and stay with us again one dayKind regards

8/10 Good

Kurt

Liked: Staff & service, amenities, property conditions & facilities
This is a well-priced motel located in a desirable area. It is a 200m walk from Echo Point lookout. Free parking for motel guests (beware that most street parking nearby is paid). The rooms have had some modern updates and has some good in-room conveniences like a mini fridge, microwave, and smart TV. Electrical outlets are lacking. My room was located upstairs of reception. During the day you could easily hear noise from the corridor however it was not an issue at night. The motel is in a very quiet part of town, well away from the highway and train line. You are an uphill walk away from the main part of town which can be accessed by car or local bus. Unfortunately, hand soap and shower soap were both empty during my stay. Blinds keep the room very dark and the bed is reasonably comfortable, albeit a little soft for my liking. Would stay here again.
Stayed 2 nights in Sep 2023
Response from Reservations on 12 Oct 2023
Dear Kurt,Thank you for taking the time to leave a detailed review of your stay. We appreciate the feedback and we hope to see you stay with us again.Kind regards

6/10 Okay

Erik

Stayed 2 nights in Sep 2023
Response from Reservations on 29 Sept 2023
Dear Erik,Thank you for taking the time to leave a rating of your stay. We hope to see you stay with us again somedayKind regards

10/10 Excellent

Ya-Yuan

Stayed 2 nights in Sep 2023
Response from Echo Point Discovery Motel on 16 Oct 2023
Thank you very much for your 5 out of 5 review.

6/10 Okay

Roxanne

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023
Response from Reservations on 18 Sept 2023
Dear Roxanne,Thank you for taking the time to rate your stay with us. We hope to see you stay with us again in the futureKind regards,

10/10 Excellent

Oskar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modest motel in a great location. Perfect for a couple escaping the city. The accommodation met our needs perfectly.
Stayed 1 night in Sep 2023
Response from Reservations on 18 Sept 2023
Dear Oskar,Thank you for your kind review and rating. We hope you will stay with us again one dayKind regards,

10/10 Excellent

Glyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff 😁
Stayed 3 nights in Sep 2023
Response from Reservations on 18 Sept 2023
Dear Glyn,Thank you for your kind review of your stay. We hope you will stay with us again one dayKind regards,

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Sadly there was no internet or phone or TV. Not there fault so can't be to harsh.
Stayed 1 night in Aug 2023
Response from Reception on 4 Sept 2023
Dear Colin,Thank you for staying with us and leaving us a kind review, thank you for your understanding in regards to the unfortunate lack of internet service due to the severe storm which affected us for the weekend.

6/10 Okay

Weng Leong

Travelled with partner
Very good location as it is near the Echo Point lookout. The reception staff could be a little friendlier.
Stayed 1 night in Aug 2023
Response from Reservations on 3 Sept 2023
Dear Weng thank you for leaving us a review of your stay.

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was really close to everything and really comfortable and clean.
Stayed 2 nights in Aug 2023
Response from Reservations on 3 Sept 2023
Dear Lynne,Thank you for leaving us a review of your stay.

8/10 Good

Sam

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Renovated rooms
Rooms were nicely renovated not sure if they were finished as there was nowhere to hang towels.
Stayed 1 night in Aug 2023
Response from Reservations on 18 Aug 2023
Dear Sam,Thank you for your feedback and your kind rating. We hope to see you stay with us againKind regards

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Reservations on 15 Aug 2023
Dear Mary,Thank you for your kind rating of your stay. We hope to see you stay with us againKind regards

6/10 Okay

Mazharul

Travelled with partner
Disliked: Amenities, property conditions & facilities
Need some attention about the risk factors and inconveniences inside the room… some renovations are needed for providing good and comfortable staying experiences of its guests.
Stayed 1 night in Aug 2023
Response from Reservations on 9 Aug 2023
Dear Mazharul,Thank you for the review of your stay. We appreciate the feedback and we hope to see you stay with us againKind regards

8/10 Good

Chris

Stayed 2 nights in Aug 2023
Response from Reservations on 24 Aug 2023
Thank you for your kind rating of your stay. We hope to see you stay with us againKind regards