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"My wife and I recently had a fantastic experience at the DoubleTree. While the warm welcome cookie is always a nice touch, the true highlight of our stay was the exceptional customer service, particularly from a staff member named Jordan. We had an unexpected and very late flight change, which presented a real problem for us regarding checkout. Jordan handled our situation with incredible grace and professionalism. Understanding our dilemma, he went above and beyond to arrange a much-needed late checkout for us. This simple act of kindness and flexibility relieved so much stress and allowed us to relax and prepare properly for our extended travel day. Jordan's helpfulness truly turned a potentially frustrating situation into a pleasant and manageable one. It’s employees like him who make a hotel stand out. The rooms were clean and comfortable, and the overall atmosphere was welcoming, but the service we received, especially from Jordan, is why we will definitely be choosing the DoubleTree again. Highly recommended! Thank you, Jordan, and thank you, DoubleTree! "

"Clean room, well equipped excellent service no complaints."

"A preferred place to stay"

"Yes everything Excellent "

"Yes"

"Setia Shopping mall is connected from Hotel 1M level. It is very convenient. The traffic to Klang area was smooth. Breakfast was good. You can enjoy Starbucks coffee."

"fantastic hotel, wonderful staff, great food. would definately recommended to anyone."

"Great for a 1 night stay. Lots of good options closeby for food. Internet was good also. Breakfast is very simple - eggs we super soft runny and served no other way even when we mentioned we could not eat half raw eggs. No coffee available only weak tea. Toast with butter and kaya jam. Bed was comfy and nice hot shower. Cold filter water dispensers to fill bottles was great too."

"Overall the hotel was clean. The only setback was that if you arrive early even if the rooms are ready they wont allow u to check in until 2pm"