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"Very Healthy breakfast very helpful kind staff"

"No parking available so we parked at the mall adjacent to the hotel. Our flights are at 9am so we checked out at 5.30am but door to mall car park is locked by mall staff. Walked up car ramps to car park from outside but could not leave as payment must be made inside the mall which open at 10am. There are also no security personnel at mall to help us. Fortunately a kind hotel was was able to call mall parking attendant to come over in motorbike so we can pay and leave the car park. Fortunately we had ample time and did not miss our flights. "

"stay was ok but i had raised a issue regarding a particular staff having no customer value entering my room when im not around with out my permission "

"Not bad not great. The place needs some upkeep, but they trying. You can tell at one time this was a very nice place, but that was a time ago. The beach is nice and the AC worked for the most part. There is limited dining close by. And we did see a couple cockroaches in the place. One was huge. For what we were doing on vacation I think I would have been happier staying at the Marriott in KK for MYR 20 less a night. "

"The hotel is in a beautiful setting. On arrival James and Felix gave us a lovely welcome & explained where everything could be found, we received a room upgrade with a sea view & balcony as they are completing works / upgrades to the restaurant & rooms. The works took place from 8am onwards, it didn't effect us. Its great to see the money being invested. Our upgraded room was beautiful with a wonderful sea view. The food in the restaurants was of a very high standard, the same for the breakfast. All the staff are an absolute credit to the hotel, the staff on reception, restaurant (evening and breakfast), tthe pool staff, the bar, the cleaners, even the workmen onsite. Very polite and can't do enough for you. Highly recommend, we will definitely be going back in the future. Large list of available day trips and things to do, away from the hotel and plenty to do at the hotel, water sports etc, highly recommend the spa, we had a massage which was amazing. Large list of treatments, all very reasonably priced. Thank you to everyone at the hotel that made our honeymoon & holiday so special. "

"Our state was very nice. No problems. Just to be aware that this is not the touristy part of town. With no offense meant, we were the only white couple. We saw the whole time in this area. Everyone was smiling and friendly. No problem whatsoever with the locals they were very welcoming!"

"Great views. If you don't have your own transportation, you're a bit isolated here. But that's part of the draw. It's about an hour's drive from the city, and it's generally quiet and has fantastic scenery. On weekends, it gets a little busy with day visitors who come for the sunset and enjoy a meal in the restaurant."

"Good"

"Up the hill. Fresh and cool air. Can see the mount Kinabalu. It is a 2-storeyed with wooden floor foundation upstair. Can hear the moving steps sound of people from upstair especially at night. Will disturb our sleep at mid night."