Kalimantan Apart Hotels

"Everyone was so lovely and helpful. "

"Average service and facilities. Needs a refresh and more staff training. "

"have stayed a few times, always a good stay .only downside this time was I had interior room, no windows...like a dungeon except for that as usual the hotel never disappoints. staff wonderful, friendly and polite, breakfast 100% perfect...lobby bar area very nice and comfortable..."

"no hot water. pool was dirty. buffet breakfast is so so. room amenities not so impressive. for its level and reputation, it was a disappointing stay"

"The staff were very helpful. The bed was comfortable."

" Our stay was for 4 nights & overall our stay was good. Night 1 & 2 the centrally controlled balcony light was turned off by 10pm. Night 3 it wasn’t turned off until 3am. Night 4, I called reception at midnight & asked for the light to be turned off. Was told ‘Yes’. Never happened, it went off at 3am. The volume was showing maximum however you could barely hear it, especially with the live music from the BSB stage next to the hotel. A staff member brought a specific remote for the tv & adjusted the volume. However when you turned the tv off, it went back to the barely audible setting. Didn’t bother getting to get it changed again, it was too challenging. "

"The room we were assigned at check in had a strong damp smell so I asked for a different room. The reception staff were happy to oblige, although they took the precaution of having so much air freshener sprayed in the second room it was difficult to breathe, let alone assess whether this room was also damp! We had to prop the door open and wait outside for 10 minutes until the smell subsided! Fortunately it was fine. After a shaky start, the rest of our three-night stay was pretty uneventful. Breakfast was decent. Wi-Fi ok. Gym had just about enough equipment for a workout. Didn’t use the pool area as there were lots of kids around on the Saturday and they seemed to be doing maintenance on it on the Sunday. Overall I was happy with my stay. "

"The executive room I got was spacious, but it was a bit dirty and run down. The laminate floors looked nice, but were sticky, rather dirty and had a funny smell, as if someone puked before. The room had a "toilet sewage" smell from time to time. The reception was kind enough for provide air fresheners which helped. Aircon position isn't suitable and rather warm in the room. Big & modern TV. Breakfast was OK, but less satisfactory on 2nd day due to an event occupying the top floor."