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"The pool was okay! Overall this place is terribly run down with aircon leaking, tv not functioning in dome rooms, no safe box, toilet ceiling leaking, bath water stagnant at bathing time! This hotel is totally outdated! What shown in all the website is not even near the ambience It had. I’m totally disappointed for a hotel that claims to be 4star. I will not recommend this hotel to anyone and I think it should he taken off from online booking as it is misleading. The WiFi was bad and...

"Room is clean, cozy and colorful. Everything would be great if only no problem with toilet. It can't flushing. Too tired to ask the technician as it's quite late when arrived at hotel. Please fix the problem and keep it up."

"Frontmen and security men were very courteous and polite "

"The view is beautiful as this hotel sits atop a mountain. The windows in the dining area allow you to see across the whole city. The staff were especially friendly and helpful, always greeted me by name and were ready to serve. "

"Good location."

"Sedikit masukan aja klo bisa d hotel d taro dispenser agar tamu gampang untuk menambah air krn jatah air minum agak d batasi,tq"

"good"

"Nice ,closed by to looking for breakfast ,lunch and dinner."

"Good place to refresh and recharge"

"Greats, deket banyak tempat makan."

"The hotel and staff were fantastic. The restaurant was excellent. We enjoyed it very much and we will return for two nights before we go home to Canada."

"great food but poor quality of the room Staffs are great and friendly"

"Foreign traveller two nights. Unclean bedding & floors. Water dripping from the ceiling onto the floor. Shower warm for the first couple of minutes and then luke warm. Poor water pressure from the sink in the bathroom. No daily room service. Air conditioned. Friendly staff. Quiet. "

"Bathroom was dirty, overall cleanliness needed lifting"

"Hotel with name LUXURY but without luxury facilities, like no pools, bathroom with bad door (look like a shop in Indonesia), breakfast is not to much various and 1 more is the located that is not on a main street."

"The breakfast meal , was bad, pastry hard like a rock, "