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"Very helpful and thoughtful staff. The outdoor space is very relaxing at night, the restaurant attached is very good (for local & Chinese cuisine with good prices). There are plenty of stores for shopping nearby. The genocide memorial, large market, and camp Kigali are very close. The area is quite safe although very busy in certain spots. The room is big, bed is big, and shower is good (good pressure and good temperature)."

"The overall ambience at the hotel was easy going and peaceful.Breakfast was varied and interesting. My room was spotless and the cleaners made some adorable shapes out of my towels when they changed them Only minor gripe was there was insufficient areas down in reception to either sit down and chat or do some work- unless you went to the onsite coffee shop."

"Overall poor experience. Not cleanly. Inaccurate listing, particularly as it relates to the airport shuttle. Lights went out often. Walls and windows are super thin. No rest - could hear everything. Poor outdoor lighting. "

"Good location in city center. Staffs are helpful and friendly. Rooms are clean. Only wish a shower door to prevent water overflow."

"I had an excellent stay at this historic hotel. It was spotlessly clean and nicely decorated. The staff were friendly and accommodating. The bar and restaurant were also very good. Great views over the surrounding area and within east walking distance of the city center. I would thoroughly recommend!"

"Needs improvement however, good hospitality and environment"

"Got scammed and Expedia is not helping"

"I have traveled to dozens of countries and countless hotels , and I will say this, This is easily one of the cleaniest and most comfortable room I have stayed in. My entire Trip to Rwanda had me speechless, amazing country , and the stay at NDARU played a great part. On my second night I was so tired from a safari I wanted to do room service , the front desk manager Godfrey came up knocked on my door and told me about the free show with local songs and dancing they were having in hotel. Those little details I really appreciate because the local dance and people enjoying is something I wouldn't have wanted to miss. When I need a driver they call, at one point I didn't have small bills to pay the moto bike 1000RWF and front desk manager Godfrey paid for me. The woman at front desk Ines was so kind and always so helpful with were to go and what to see, definitely a pleasure with her and Godfrey, exceptionally customer service. All of them from the cleaning staff, to reasturant staff amazing. The gym is another plus , massive gym for a hotel 10 of 10 Beautiful pool with patio, Exceptional Sauna with great massages and good price , and great breakfast if you get it included. Also ask for G-Step Safari tours if you status here , I did a exceptional private safari for a very fair price . Overall this hotel is a 5 star stay and I will go home and recommend not only Rwanda but NDARU LUXURY resorts. Special thank you to Godfrey from desk manager and Ines Front desk. "

"Great location—very safe both inside and outside. I even took long walks at night on the well-lit streets. The included breakfast was excellent, freshly made to order from a menu. I would definitely return here next time I am in the city!"