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"The hotel was in a great location for exploring the city and the weekend food festival. It was clean, the food was great and the staff were amazing. Only downside is that the beds were hard. "

"The hotel is stunning. Great architecture. The restaurant is also very nice. CAUTION - Since it's located in a national reserve, you must be in before 8PM. The forest service will close the gate. I arrived at 8:02PM and the gate was closed. Fortunately one side was open so I went through there. Account for the windy and steep roads. Also, the rain. You will be able to leave until the park open up. After 10PM the front desk closes so you will be dealing with security. Our room faced the volcano which was amazing. The room are spacious and clean. "

"The hosts were very nice, and the property is well maintained. The room was well decorated, clean, and we had access to the kitchen. Lily, the dog, was very sweet too. "

"The view was amazing! Lake and windows truly gorgeous. Cool shower, TV with Netflix, interesting capsule rooms. I’d say the private pool is tiny and not really worth it. The property was so fun to walk around, as it had restaurants, mini golf, playground, fruit trees, trampoline, other pools, etc."

"Excellent service, everything was very good. The girl who attended me, named Noemí, was very attentive. The room had everything it promised, very cozy, everything was easily accessible, and the atmosphere was very pleasant. I highly recommend the cabin—excellent service."

"For foreigners, you have to go 20 minutes down a rock road which runs along the lake. Plenty of options for restaurants along the way. Fairly easy to locate, I would stress that you do not attempt to drive to or from here at night because of the road. The restaurant/bar on site had great food and I ate here each night. Decent alcohol selection. The views are the lake make it worth staying and only a hour or less out from major sites, I used it as my home base. Staff were fantastic "

"Excellent stay. The staff was friendly and helpful."

"Customer service was excellent "

"Beautiful view of the volcano! They had a good restaurant on property and good hiking trails and offered tours to the volcano. It is a hidden gem for sure."