Family Hotels & Resorts in Juan Dolio from NZ$94

"It is an all-inclusive that charges for most of the amenities, food, and drinks!!! The rooms are in poor condition, the AC makes terrible noises, the bathroom didn´t drain, the night show was bad, and I couldn't sleep because of the noise in the room. The food is bad."

"Beautiful property with great staff"

"Yes"

"Where to start?! The staff was incredibly rude. We watched the front desk staff stand there elbowing each other over who would acknowledge us. They were rude and completely ignored our simple requests for the basics. We struggled to get a glass of water or cutlery throughout the entire trip. Our fridge didn’t work. The air conditioning went out. The tv didn’t work. The toilet flooded. When we visited the A La Cart restaurants, the waiter forgot our children’s food so we sat for 45 minutes while they tried to scrounge up their mac and cheese. By the time it came, our meals were stone cold. No apologies came and they were visibly annoyed to serve us. Our second restaurant experience resulted in all four of our meals coming completely wrong. We all got meals we didn’t order. This place is in horrible condition. Dead bugs and what looked like blood smears on the walls that were left there for the entirety of our trip.Cracks in the ceiling, dirty, and unkept. Our sheets were never changed and when we asked the front desk for towels, it took hours! Don’t waste your money here! I wouldn’t stay here again for free!"

"Good 👍 "

"This property was likely very beautiful many years ago when it first opened and the highlight photos were taken but it has clearly been neglected for some time. Neither the rooms nor the property were as clean and sufficiently stocked with necessities as I would expect. The beds were not comfortable, WiFi was spotty, and linens seemed old and lacking freshness. The only upsides were the ac worked well and the few staff members we encountered tried to be helpful. If you do still decide to stay here and you want to order food for children, do not order the pizza. You will be disappointed. Other food options were okay. Thankfully, we only stayed one night. My family and I were very disappointed so I want to make sure future Expedia users know what they’re getting into. Expedia should require property hosts to post photos within the last year or two."

"Not as nice as portrayed in the pictures and description on Expedia "