Ratings based on 920 Verified Reviews

4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Boutique Hotel close to everything!

Posted 17/09/2017
Loved our stay at Nathan Hotel. Staff were very helpful and took care of our transportation needs. Food during breakfast was great too. Will come back again.
Comment from Hotel Management
18/09/2017 by Wenus Chan - Director of Sales, Hotel Management
Thank you very much for your staying at Nathan Hotel. We are glad to know that your staying experience was perfect especially our friendly staff and breakfast buffet at The Penthouse which made your stay with us more enjoyable and it is our great pleasure to share your comments with our team. We look forward to welcoming you back at Nathan Hotel soon.
4 out of 5
Recommended
for Everyone
by A verified traveller from New Zealand

Convenient locality, easy access

Posted 12/09/2017
We enjoyed our stay at the Nathan Hotel in Hong Kong. The facilities were excellent. The location very convenient The staff were very professional and helpful The room was excellent for the short stay we had on our way to UK
Comment from Hotel Management
14/09/2017 by Wenus Chan - Director of Sales, Hotel Management
Thank you very much for your staying at Nathan Hotel. We are glad to know that our convenient location and friendly staff which made your stay with us more enjoyable and it is our great pleasure to share your comments with our team. Meanwhile, please feel free to contact our Guest Service team if we can be offer further assistance. We look forward to welcoming you back at Nathan Hotel soon.
5 out of 5
Recommended
for Families
by A verified traveller from Malaysia

Nice Room

Posted 05/09/2017
Pros: New,clean,nice location.
The hotel location is nice just few minute from the mtr station.My room is the Smart Family Room.It is very new and same with the room pictures show by the hotel.The room is quite big compare with other hotel room in Hong Kong and very clean.Staff also very kind.Will stay again when I go to Hong Kong.
Comment from Hotel Management
07/09/2017 by Wenus Chan - Director of Sales, Hotel Management
Thank you very much for your staying at Nathan Hotel. We are glad to know that your staying experience was perfect which made your stay with us more enjoyable and it is our great pleasure to share your comments with our team. We look forward to welcoming you back at Nathan Hotel soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from York England

Fwntastic hotel

Posted 23/08/2017
Fantastic hotel close to Jordan mtr plenty of shops and restauraunts
Comment from Hotel Management
25/08/2017 by Wenus Chan - Director of Sales, Hotel Management
Thank you very much for your staying at Nathan Hotel. We are glad to know that your staying experience was perfect which made your stay with us more enjoyable and it is our great pleasure to share your comments with our team. We look forward to welcoming you back at Nathan Hotel soon.
5 out of 5
Recommended
for Couples
by A verified traveller from Ashland, Kentucky

Quality Hotel Located in the center of Nathan Road

Posted 23/08/2017
Pros: I got a free room upgrade and breakfast.
Location: Nathan Hotel is just a 5 minute walk away from the Jordan MTR subway station, Tsimshatsui.
Nathan Hotel is just a 5 minute walk away from the Jordan MTR subway station, Tsimshatsui. The Nathan Hotel is always clean and quiet and if your able to get the special it includes a free room upgrade and a free breakfast !
Comment from Hotel Management
25/08/2017 by Wenus Chan - Director of Sales, Hotel Management
Thank you very much for your staying at Nathan Hotel. We are glad to know that your staying experience was perfect which made your stay with us more enjoyable and it is our great pleasure to share your comments with our team. We look forward to welcoming you back at Nathan Hotel soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from Brisbane, Australia

Very comfortable and located on Nathan Road!!

Posted 27/07/2017
Pros: The spacious rooms which are very modern in every way and the staff are friendly and accommodating.
Cons: Already updated so no needs there, perhaps new carpet up to the breakfast room
Location: Located on Nathan Road and very close to the Night Markets, McDonalds and various shopping areas.
We arrived very late at night ad staff were very accommodating. Our room was ready and waiting for us which was great after a very long travelling day!! We stay at the Nathan each time we visit Hong Kong and always enjoy our stay!
Comment from Hotel Management
31/07/2017 by Wenus Chan - Director of Sales, Hotel Management
Thank you very much for your staying at Nathan Hotel. We are glad to know that your staying experience was perfect especially our spacious room and friendly staff as well as convenient location which made your stay with us more enjoyable and it is our great pleasure to share your comments with our team. We look forward to welcoming you back at Nathan Hotel soon.
3 out of 5
by A verified traveller

Ok for a night ir two

Posted 22/07/2017
Not a chain hotel, very basic, it's evident that they work with the minimum budget to meet with the price they charge. Staff uniforms in bad shape and half of the front desk people have a very bad attitude.
Comment from Hotel Management
24/07/2017 by Wenus Chan - Director of Sales, Hotel Management
Thank you very much for your staying at Nathan Hotel. We would like to extend our sincerest apologies that in some particular aspects we were unable to meet with your expectations and that have been a topic to discuss with concern department and we will make our utmost efforts to improve the situation and make genuine amends. We sincerely hope to have another opportunity to welcome you back at Nathan Hotel so that we could made your next trip a better stay.
4 out of 5
Recommended
for Everyone
by A verified traveller from SG

Convienant

Posted 18/07/2017
Hotel is located at a convienant location.However,room 's lightning can improve.Too dim.
Comment from Hotel Management
20/07/2017 by Wenus Chan - Director of Sales, Hotel Management
Thank you very much for your staying at Nathan Hotel. We are glad to know that our convenient location made your stay with us more enjoyable and it is our great pleasure to share your comments with our team. On the other hand, your comment about the room lighting has been a topic to discuss with concern department and we will make our utmost efforts to improve the situation . We look forward to welcoming you back at Nathan Hotel soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from malaysia

Comfortable hotel close to shopping & dining

Posted 03/07/2017
Very convenient for transportation & walking distance for what we want. Water pressure in our room was good power. Big room even f┼Ľont desk very politely as well as the bell boy/man very helping us to carry our luggage..
Comment from Hotel Management
12/07/2017 by Wenus Chan - Director of Sales, Hotel Management
Thank you very much for your staying at Nathan Hotel. We are glad to know that your staying experience was perfect which made your stay with us more enjoyable and it is our great pleasure to share your comments with our team. We look forward to welcoming you back at Nathan Hotel soon.
4 out of 5
by Alejandra

Good but not great. Not fancy.

Posted 23/06/2017 on Hotels
We stayed at the Nathan hotel with our family and it was a good hotel, close to a Metro station and taxis were extremely easy to find. Step outside and voila! a taxi!!. The location, Nathan road, is popular in Hong Kong. The hotel was kept at sub zero temperatures, too cold for us but I think they do this because of the intense humidity in the city, plus it was raining a lot during our stay. We had some difficulty with the thermostat in our room (extreme cold!) and the closet light kept on turning on by itself waking us up in the middle of the night. The breakfast buffet was good (recommended) but there was a huge contrast with the dinner menu. As Westerners we were not crazy about the local food and that's pretty much all they had at the restaurant, even the spaghetti was strange. My kids did not even get dessert and chocolate "anything" was not even in the menu.. Overall it was a good hotel but i would rate it 3 to 3.5 stars tops... not 4. The service was good, the staff was kind and courteous.
Comment from Hotel Management
26/06/2017 by Wenus, Hotel Management
Thank you very much for your staying at Nathan Hotel. We are glad to know that your staying experience was overall satisfied and it is our great pleasure to share your comments with our team. On the other hand, we would like to extend our sincerest apologies that in some particular aspects we were unable to meet with your expectations and that we will make our utmost efforts to improve the situation and make genuine amends. Meanwhile, please feel free to contact our Guest Service team if we can be offer further assistance. We sincerely hope to have another opportunity to welcome you back at Nathan Hotel so that we could made your next trip a better stay.